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OVERLOOK Lodge by CERVO Zermatt

Distance : 0.13 KM

Hotel Weisshorn

Distance : 0.54 KM

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Hotel Hotel ZERMAMA Zermatt (formerly Hotel Mama Zermatt)

Matterstrasse 23, Zermatt, 3920 (show map)

9.1

Superb

766 verified reviews

1/40

See rooms & prices »

Hotel Overview

This brand new renovated hotel in the centre of Zermatt is just a 5-minute walk from Zermatt Train Station and across the road of the valley station of the Sunnegga Express. It offers free WiFi.
All rooms at Hotel Mama feature an LCD TV and a private bathroom.
The Matterhorn Express Cable Car and the Gornergrat Monte Rosa train can be reached easily by the electric bus. The stop is located directly in front of Hotel Mama.

Formerly Hotel Mama Zermatt

Before June 2022 Hotel ZERMAMA Zermatt was known as Hotel Mama Zermatt

Before September 2019 Hotel ZERMAMA Zermatt was known as Hotel Admiral Superior

Lock in a great price now and relax with our Price Guardian working for you

Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.

When would you like to stay at Hotel ZERMAMA Zermatt ?

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Rooms

Adults

Children

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Rooms List

Twin Room with Balcony and Matterhorn View - enter dates to see room photos

Room with cable TV, a bathroom with bath and shower, and a south-facing balcony with views of the Matterhorn.

Large Twin Room with Balcony - enter dates to see room photos

Room with cable TV, a bathroom, and a balcony with views of the surrounding mountains.

Single Room - enter dates to see room photos

Providing free toiletries, this single room includes a private bathroom with a shower, a hairdryer and slippers. This single room features a minibar, flat-screen TV with cable channels, city views, as well as wine/champagne for guests. The unit offers 1 bed.

Double Room - enter dates to see room photos

Offering free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. This double room has a minibar, flat-screen TV with cable channels, city views, as well as wine/champagne for guests. The unit has 2 beds.

Suite with Balcony and Matterhorn View - enter dates to see room photos

This suite includes 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. This suite has a minibar, flat-screen TV with cable channels, mountain views, as well as wine/champagne for guests. The unit has 4 beds.

Deluxe Room with Balcony and Matterhorn View - enter dates to see room photos

Guests will have a special experience as this double room offers a private pool and a hot tub. Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. This double room features a private entrance, flat-screen TV with cable channels, mountain views, as well as wine/champagne for guests. The unit offers 2 beds.

Deluxe Suite with Jacuzzi and Matterhorn View - enter dates to see room photos

This luxurious suite features a private pool, a hot tub and a sauna. Boasting a private entrance, this suite comes with 1 living room, 1 separate bedroom and 2 bathrooms with a bath and a shower. This suite has a minibar, flat-screen TV with cable channels, mountain views, as well as wine/champagne for guests. The unit has 3 beds.

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Facilities of Hotel ZERMAMA Zermatt

General
Pets allowed, WiFi everywhere

Activities
Cycling, Golf course (within 3 km), Hiking, Horse riding, Mini golf, Ski equipment hire (on site), Ski pass vendor, Ski storage, Skiing, Tennis court, Water sport facilities (on site)

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Grocery deliveries, Packed lunches, Restaurant, Room service, Snack bar, Special diet menus (on request)

Transportation
Shuttle service (surcharge)

Front-desk/reception area services
Concierge service, Lockers, Luggage storage, Safety deposit box, Tour desk

Common areas
Shared lounge/TV area, Sun terrace, Terrace

Entertainment and children services
Babysitting/child services

Cleaning services
Daily maid service, Ironing service, Laundry

Business facilities
Fax/photocopying

Miscellaneous
Allergy-free room, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout

Room facilities [ These may vary room to room ]
Additional bathroom, Alarm clock, Balcony, Bath, Bathrobe, Bathroom, Cable Channels, City view, Coffee machine, Electric kettle, Entire unit wheelchair accessible, Flat-screen TV, Free toiletries, Hairdryer, Hardwood/Parquet floors, Heating, Hot Tub, Hypoallergenic, Interconnected room(s) available, Landmark view, Linen, Minibar, Mountain view, Outdoor furniture, Private entrance, Private Pool, Radio, Refrigerator, Safety Deposit Box, Sauna, Seating Area, Shower, Slippers, Sofa, Tea/Coffee Maker, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet

Last updated: 18 Jan 2025 - Update now

Hotel Policies

Check-In
From 15:00:00 hours

Check-Out
Untill 11:00:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.
Please note that when booking more than 3 rooms, different policies and additional supplements may apply.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property is located in a busy area and guests may experience noise.

Traveller reviews

9.1

Superb

766 verified reviews

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Hotel Ratings (Click to select a rating)

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Tiniya

“Superb”

10.0

17 Jan 2025

Excellent facilities with a stunning view of the mountains and the Matterhorn. We lives the spa and sauna.

Hiu Shan Adelaide

“Great location with modern interior”

10.0

29 Dec 2024

Great location, only 5 minutes walk from the Zermatt station. Don’t forget to call the hotel for pick up! No regret to pay a premium for a room with the Matterhorn view. I am not a fan of traditional interior decor and furniture, so ZERMAMA definitely matches my preference.

DEANNE

“Wonderful”

9.0

20 Dec 2024

Great location, beautiful room, however a lot of overhead noise from floors above at night. & Matterhorn views were a little obstructed

Calvin

“Zermatt is expensive”

9.0

13 Dec 2024

Friendly staff, nice location, the atmosphere and finishes and space in the room were nice and efficient, like in the bathroom.

Samier

“Fair”

6.0

24 Nov 2024

The staff was very friendly, even when the firealarm rang at 6 am.

BING NGOR

“Cozy, perfect!”

10.0

21 Nov 2024

So warm and welcoming! Perfect strategic location, within few minutes walk from the train station, not so noisy and still happening. River and Matterhorn view from the balcony. Very yummy breakfast served until 11:30am! Cozy facilities! Staffs are very friendly and helpful, special thanks to Andrea to help on the upgrade to private whirlpool and sauna suite (at cost but worthy)!!

Francisco

“Superb”

9.0

11 Nov 2024

We arrived at the hotel late and very tired, and the truth is that the reception was wonderful. The waitress from Mallorca, the room , the breakfast, and the checkout guy were top-notch. Excellent service is what makes a hotel truly attractive, in addition to having a very nice, well-equipped room with good beds and sheets. The only not-so-satisfactory aspect is the side view of the Matterhorn, but the great service we received more than makes up for it.” WE STAY ONE NIHNGT FROM NOVE 9 to 10.

Pingping

“Good”

7.0

09 Nov 2024

The window view is good. It’s a bit long way to take luggage from station to hotel, but the hotel can help to pick up when check in and out.

Raymond

“Sarcastic and unprofessional young waitress at bar”

7.0

05 Nov 2024

Location is nice but the room is very small and getting a lower floor feels kind of like a scam.

King Ming

“Very good”

8.0

04 Nov 2024

Walkable distance from the train station with a nice restaurant. Room is comfortable with a view.

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Hotel Hotel ZERMAMA Zermatt (formerly Hotel Mama Zermatt)

Matterstrasse 23, Zermatt, 3920 (show map)

Hotel Overview

Formerly Hotel Mama Zermatt

Lock in a great price now and relax with our Price Guardian working for you

Rooms List

Twin Room with Balcony and Matterhorn View - enter dates to see room photos

Large Twin Room with Balcony - enter dates to see room photos

Single Room - enter dates to see room photos

Double Room - enter dates to see room photos

Suite with Balcony and Matterhorn View - enter dates to see room photos

Deluxe Room with Balcony and Matterhorn View - enter dates to see room photos

Deluxe Suite with Jacuzzi and Matterhorn View - enter dates to see room photos

Map

Setup a Price Alert for Hotel ZERMAMA Zermatt

Facilities of Hotel ZERMAMA Zermatt

Hotel Policies

Traveller reviews

Hotel Ratings (Click to select a rating)

“Superb”

“Great location with modern interior”

“Wonderful”

“Zermatt is expensive”

“Fair”

“Cozy, perfect!”

“Superb”

“Good”

“Sarcastic and unprofessional young waitress at bar”

“Very good”

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