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Bahnhofstrasse 28, Zermatt, 3920 (show map)
Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Hotel Pollux
Each day we'll check prices and send you an email for your selected dates at Hotel Pollux. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hotel Pollux
General
WiFi everywhere
Activities
Cycling, Golf course (within 3 km), Hiking, Ski pass vendor, Ski school, Ski storage, Skiing
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Restaurant, Snack bar, Special diet menus (on request)
Pools and wellness
Fitness centre, Hammam, Sauna, Solarium, Spa and wellness centre
Transportation
Shuttle service (free)
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk
Common areas
Games room, Garden, Shared lounge/TV area, Sun terrace, Terrace
Entertainment and children services
Babysitting/child services
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Shops
Barber/beauty shop, Mini-market on site
Miscellaneous
Designated smoking area, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Additional bathroom, Additional Toilet, Alarm clock, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, City view, Cleaning products, Clothes rack, Coffee machine, Desk, Flat-screen TV, Free toiletries, Hairdryer, Hardwood/Parquet floors, Heating, Interconnected room(s) available, Iron, Ironing Facilities, Laptop safe, Linen, Minibar, Outdoor furniture, Radio, Safety Deposit Box, Seating Area, Shower, Slippers, Sofa, Tea/Coffee Maker, Telephone, Tile/Marble floor, Toilet, Towels, TV, Upper floors accessible by lift, View, Wake Up Service/Alarm Clock, Wardrobe/Closet
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
Untill 11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Traveller reviews

“Perfecf choice”
07 Jan 2025
Perfect location, few mins from train station and centre. very comfortable and lovely breakfast.

“Faultless in all ways- highly recommended.”
28 Dec 2024
The staff in reception, the staff in the restaurants, the beautifully clean and crisp rooms and beds, the spa, the ski room, the bar… everything really.

“A wonderful, hospitable, comfortable stay!”
24 Dec 2024
The hotel’s location could not be better and the staff are absolutely fantastic. Rooms are comfortable and the breakfasts are great. Lovely spacious boot room too.

“Perfect Swiss hotel stay”
22 Dec 2024
Perfect town centre location. Rooms modern and clean with comfy beds. V spacious boot room and lovely friendly cosy bar.

“excellent”
22 Dec 2024
lovely room and bathroom. breakfast great and staff lovely

“Superb”
02 Dec 2024
The overall experience was great. Clean, cozy and good value for money. AND the restaurants and the food were great!

“I absolutely recommend this hotel!”
28 Nov 2024
Polux hotel is the right place to stay in Zermatt if you want to be in the centre of the village,in walking distance of everything,near shops,restaurants,train station ,cable car station …Rooms are excellent,cosy and clean.The staff is polite and helpful and the breakfast has wide variety of choices..

“Superb”
28 Nov 2024
The location and environment. Everything was beautiful and comfortable.

“Good”
19 Nov 2024
Breakfast was 10/10, the room was small but nice, the elevator was really fast annd convienient and the bar downstairs was gorgeous with a fireplace. We also liked the gym but it could have used more variety in equipment. The staff were 10/10 also

“Pleasant Stay”
17 Nov 2024
Location was excellent as it was only 5 mins walk from the SBB train station and train up to matterhorn viewing point. There are several restaurants nearby.Check-in was very smooth and fuss-free, we arrived early and left our luggage at the reception. When we returned later before check-in time, our luggage have been sent up to our room already. The room faced the inner courtyard which is quiet from the main street. Breakfast spread was great, comprising hot and cold food, with fruits and a good selection of bread. Overall, the stay was very pleasant.