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Spiss-Strasse 10, Zermatt, 3920 (show map)
Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Hotel Ambassador Zermatt
Each day we'll check prices and send you an email for your selected dates at Hotel Ambassador Zermatt. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hotel Ambassador Zermatt
General
Pets allowed, WiFi everywhere
Activities
Cycling, Hiking, Ski equipment hire (on site), Ski pass vendor, Ski school, Ski storage, Skiing
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Packed lunches, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Hot tub, Indoor pool, Indoor pool (seasonal), Sauna
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Safety deposit box, Tour desk
Common areas
Garden, Shared lounge/TV area, Sun terrace, Terrace
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry
Business facilities
Fax/photocopying
Miscellaneous
Allergy-free room, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Alarm clock, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Cable Channels, City view, Clothes rack, Computer, Desk, Dining area, Dining table, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Hardwood/Parquet floors, Heating, Hot Tub, Hypoallergenic, Interconnected room(s) available, Landmark view, Laptop safe, Linen, Minibar, Mountain view, Outdoor furniture, Radio, Safety Deposit Box, Sauna, Seating Area, Shower, Slippers, Sofa, Telephone, Toilet, Towels, Tumble dryer , TV, Upper floors accessible by lift, View, Wake Up Service/Alarm Clock, Wardrobe/Closet
Hotel Policies
Check-In
From 00:00:00 hours
Check-Out
Untill 11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that Zermatt is car-free and can only be reached by train. Guests can drive to Täsch and continue to Zermatt by train or taxi.If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews

“A wonderful hotel with great location only 2 min walk from the station, the rooms are nice and spacious, the breakfast i”
12 Jan 2025
Everything rooms, breakfast, staff, service, location, spar area

“Superb”
12 Jan 2025
The room was huge with separate living and bedroom . Balcony offered great views of the town and the mountains beyond. Very clean and well furnished.

“WE HAD FULFILLED A DREAM !”
11 Jan 2025
Staff were so friendly and happy to answer to all our questions...and more ...advising us with things we can do ...Location was no.1 !! next to the train station

“Very good”
30 Dec 2024
Nice staff. Convenient ski shop in the hotel. Good location.

“Amazing view”
21 Dec 2024
Front line staff were absolutely amazing and attentive. Apparently the room description I booked was different and it was rectified the second night. Breakfast staff were polite and helpful. The location is the best as it is near the train station and Gornegrat Bahn that goes to Matterhorn! Will definitely recommend this hotel!

“Lucky with the weather and lucky to getting this cozy Hotel with a View”
04 Dec 2024
Indeed, on a good day, we could see The Matterhorn as portrayed in the photos. The room we luckily got is very spacious, as one enters there is a foyer where in to one side leads to the living room, and the other side to the bedroom. The lounging and dining area (room) is spacious enough to even fit 4 people. It also comes with a balcony which has a direct view of the Matterhorn. We were informed of other facilities like a heated spa room and some more(if I remember correctly) , though we didn't get to use it. Nevertheless, the front desk and staff were helpful and friendly.

“Very good”
03 Dec 2024
Location is near the Zermatt train station. Breakfast spread is good.

“Super for its location, staffs and room!”
20 Oct 2024
Very friendly staffs! So welcoming and always with a smile. Family suite room is comfortable, clean and spacious. Best location, just a short walk to train station and central with supermarket, restaurants and cafes.

“Location, location and location!”
17 Oct 2024
Location was so so convenient! Hotel reception service was absolutely lovely as well! We also enjoyed the simple breakfast service they had. Overall, very happy with the service provided!

“Great value and will come again”
13 Oct 2024
The location is great. Just 5 minutes walk from the train station.