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Hotel Overview
Formerly CERVO HERITAGE
Before June 2022 CERVO Mountain Resort was known as CERVO HERITAGE
Before April 2020 CERVO Mountain Resort was known as CERVO Mountain Boutique Resort
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Alpinist MSetup a Price Alert for CERVO Mountain Resort
Each day we'll check prices and send you an email for your selected dates at CERVO Mountain Resort. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of CERVO Mountain Resort
General
Pets allowed, WiFi everywhere
Activities
Cycling, Hiking, Ski equipment hire (on site), Ski pass vendor, Ski school, Ski storage, Ski-to-door access, Skiing
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service
Pools and wellness
Fitness centre, Hammam, Massage, Outdoor pool, Outdoor pool (all year), Sauna, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge)
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk
Common areas
Garden, Shared lounge/TV area, Sun terrace, Terrace
Entertainment and children services
Babysitting/child services, Children's playground
Cleaning services
Dry cleaning, Ironing service, Laundry
Business facilities
Meeting/banquet facilities
Miscellaneous
Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Additional bathroom, Additional Toilet, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Clothes rack, Coffee machine, Desk, Dining area, Dining table, Dressing Room, Electric kettle, Extra Long Beds (> 2 metres), Free toiletries, Hairdryer, Hardwood/Parquet floors, Heating, Interconnected room(s) available, iPad, Kitchen, Kitchenette, Kitchenware, Linen, Minibar, Mountain view, Patio, Radio, Safety Deposit Box, Sauna, Seating Area, Shower, Slippers, Sofa, Spa Bath, Tea/Coffee Maker, Telephone, Terrace, Toilet, Towels, View, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
16:00:00- hours
Check-Out
-11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.
Traveller reviews
Syed “An exceptional experience overall and would hope to return”
03 Feb 2025
It did not match the 5* experience, there was not much choice
Malcolm “Superb”
22 Jan 2025
Friendly, competent staff; convenient location for skiing.
Aygo* “A cosy, comfy & artsy cosmopolitan mountain retreat and best destination to recharge batteries”
06 Jan 2025
Overall the hotel concept is great and original, beautiful design and architecture and nice and cosy room decoration including plenty of amenities, products to use during the stay and small attentions and cute artsy and craftsmanship details. Very clean and well-maintained. We had a great sleep there and our room (Alpinist) was very quiet and well-isolated from the noise of the party lounge downstairs during the apres-ski. One can ski-in/ski-out easily as the Sunnegga slopes are conveniently located in the vicinity, and the ski rental/storage system is very practical and works logistically very well. The Atman spa is nice too and features a diversity of spa offerings (massages, facials, hammam, sauna, ice bath, onsen, etc.) that is very much appreciated after a day skiing or hiking. There are 3 restaurants also featuring different types of cuisines with creative menus and dishes. The breakfast is delicious and features a mix of buffet cold cuts + a la carte warm dishes. The staff is very international, accommodating, flexible and helpful and it is super easy to communicate with them via WhatsApp. Albeit a couple of details and room for improvement (see below) we overall had a fantastic stay and will definitely be back at Cervo:)
Aarati “Beautiful views and excellent customer service.”
12 Dec 2024
Everything!!! The room, the bathroom, the view, the customer service. The u expected surprise birthday cake at breakfast. The fact that nothing was too much. This was my first solo trip for my birthday and CERVO made it everything I imagined. I have no regrets or negatives. It was everything I imagined and hoped it to be. It is on the pricey side and this was a treat to myself so I did not mind. However for the price you do get what you see and read. So was worth it! Thank you 🙏🏽
Rebecca “Wonderful”
01 Sep 2024
Staff couldn’t do enough for us and the facilities and setting are fantastic
XUAN “Wonderful! Must visit again and again!”
12 Aug 2024
Everything is excellent! Staff...Location...Breakfast...Room...Everything!
Delphine “Fantastic hotel, highly recommended”
01 Aug 2024
Everything, beautiful rooms with view on the Matterhorn, amazing breakfast and spa, great yoga and meditation classes in a beautiful place
Janice Jig Wai “Best stay ever in Zermatt”
28 Jul 2024
Everyone at the property took extra care to make our stay comfortable. They were always thinking of additional ways to be helpful.
Mitzi “Died and gone to heaven.”
10 Jul 2024
The uniqueness in its charm to welcome guests and to give it the personal touch.
