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No. 176, Section 5, Xinwu Road, Wulai, 23341 (show map)
Resort Overview
Formerly Volandoulai Hotel
Before June 2019 Volando Urai Spring Spa & Resort was known as Volandoulai Hotel
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Grand View Double Room with River ViewSetup a Price Alert for Volando Urai Spring Spa & Resort
Each day we'll check prices and send you an email for your selected dates at Volando Urai Spring Spa & Resort. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Volando Urai Spring Spa & Resort
General
Free parking, Parking, Private parking
Services
Free WiFi, Internet services, WiFi
Food & Drink
Breakfast in the room, Packed lunches, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Hot spring bath, Hot tub, Massage, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Shuttle service (free)
Front-desk/reception area services
24-hour front desk, Concierge service, Express check-in/check-out, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk, Valet parking
Common areas
Sun terrace, Terrace
Cleaning services
Daily maid service
Business facilities
Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Adult only, Air conditioning, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Cable Channels, Cleaning products, Clothes rack, Desk, Electric kettle, Entire unit located on ground floor, Flat-screen TV, Free toiletries, Hairdryer, Lake view, Linen, Minibar, Mosquito net, Mountain view, Refrigerator, Riverview, Safety Deposit Box, Seating Area, Shower, Slippers, Sofa, Tea/Coffee Maker, Telephone, Terrace, Toilet, Towels, TV, Upper floors accessible by lift, View, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that the public bath is open from 10:00 until 23:00 and closed on Wednesday.Children under the age of 12 are not allowed to use some facilities in the spa centre for safety reasons.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Traveller reviews
Gary “Perfect escape from the business of Taipei”
14 Nov 2024
The property is absolutely stunning, with beautiful rooms, some of them with river and mountain view. The ensuite mini onsen in the room is the perfect escape from the reality of a full day's hike. The food included in the half board is tasty and beautifully presented
Won Hee “Superb”
30 Oct 2024
View and food was excellent. Also staffs are very kind and helpful.
Jessica “Superb”
30 Aug 2024
Love everything here! So relaxing and meaningful (about the indigenous tribe’s stories and culture). The services were all excellent and all food was delicious and beautifully presented!
karen “Volando is the perfect getaway offering quality, peaceful surroundings and fantastic facilities”
15 Jul 2024
Staying at Volando was the complete package!! The staff were fantastic and the location looking over the most beautiful river and to be able to relax was all part of their approach. you did not have to leave the accomodation if you didn't want too as everything was catered for to make your stay great. The building itself and its artwork stands apart and the artist who created the drums and brass sculptures is integral to Volando ( you will learn why). Their ceremonies were memorable. The spa component was a highlight and it was wonderful to just come and go as you liked to use the facilities. The massage treatments were some of the best we have experienced. We enjoyed the delicious array of food and both the chinese and french fare were very good. Our room which had a river view was lovely and unassumingly perfect. Also we really loved the area of Wulan and our hosts gave us a map and great advice of the area and what to try, the little railway and the gondola to the waterfalls was fun. A huge thankyou again to the Volando team for making our stay so beautiful.
Jeanne “Relaxing and fantastic place to reconnect with self. Really good food.”
26 May 2024
Very exclusive, great service, superb food and super fresh. Spa was great!
Melnegg “Gem hidden in the hot springs”
17 May 2024
An incredible stay at the resort. It's truly an experience to live with a dedicated but discreet team ! Even if the price may be high for Taiwan, note that it's a relais château and you're entirely taken care of from breakfast to night snack ! It is worth it and great value for money
