Hotel Uma Kalai  

06 Jan 2025

We spent 4 nights at Uma Kalai, and I can safely say that this has been the best hotel experience that we ever had – we will recommend it to all our friends traveling to Bali. First, the location is absolutely stunning – very peaceful views over the rice fields from the restaurant, pool and terrace but also flourishing gardens and pathways in the rest of the hotel. Second, the intimacy of the location – with only 6 accommodations, you will feel alone in there, with no noise or disruptions. We booked the Villa where we had access to our own private pool, hammam and outdoor bath, it was absolutely amazing. Lastly and more importantly the staff members who make everything in their power to support you during your stay, from fresh fruit platters, hot teas when it was raining, arranging excursion, etc. Thank you very much Nana, Eka, Ade, Gusti for your warm welcome and a very special thank you to Dicky who was our main contact for most of the stay and went above and beyond by even giving us his personal spice mix before we left ❤. We hope to come back again!

17 Dec 2024

Amazing boutique hotel. The STAFF was truly outstanding.

11 Dec 2024

It was very very good that we choose this little hotel for our Ubud stay. It is a little bit away from the town, but anyhow you need a short drive from everywhere. This is a new place with 3 little villas (earth wind and fire) and 3 rooms in the front. It has a wonderful “living room” where you can stay or eat or just relax. In front of you there is the pool and the scenery, which at my first site I had to cry! It is amazingly beautiful! We booked a villa but when we arrived we wished to have the big front room, which we got and we did not have to pay more. Just one step from the nice pool, just one step from the tables where we had good breakfasts and dinners. We were treated with the biggest kindness and readyness and like valued family members. It is expensive but worth the money, because you will remember with joy and warm hearth for it long.

29 Nov 2024

A Hidden Gem in Ubud - Exceptional Stay! I recently stayed at a Uma Kalai and it far exceeded my expectations in every way. From the moment we arrived, the staff greeted us with warm smiles and a level of attentiveness that made us feel immediately welcome. The villa itself was stunning—nestled in lush greenery, it offered incredible views of the surrounding rice terraces. The rooms were immaculately clean, with thoughtful touches like fresh flowers, luxurious linens, and a private plunge pool that became our favorite spot to unwind. Every detail had been considered, from the high-speed WiFi,sauna and toiletries provided. The on-site dining was another highlight. The chef prepared dishes that were some of the best meals we had during our trip. Breakfast was served on our private terrace, with fresh fruit, juices, and made-to-order dishes. What truly set this villa apart, though, was the level of service. The staff went above and beyond, the level of personalized care was out of this world. If you’re looking for a tranquil escape with world-class service, this villa in Ubud is an absolute must-visit. It’s a perfect blend of luxury, culture, and natural beauty—worth every penny!

15 Nov 2024

I came with high expectations (a 9.9 on Booking and five stars on Google says a lot!) and yet somehow, this place still managed to exceed them. When I think of a perfect hotel, Uma Kalai is now exactly the kind of place that comes to mind. Everything here is spot on. The staff is incredibly friendly. Many of them come from big-name hotels like Four Seasons or Ritz-Carlton, but honestly, those places can’t even compare to the level of service you get here. With only six bungalows, it’s an intimate and personal experience that’s truly one of a kind. I have to give a special shoutout to Dicky, Gusti and Eka —thank you for your amazing hospitality. We’ll absolutely be back! They truly thought of everything for our day trip, even packing a bag with all the essentials—sarongs, towels and even little bags for our wet clothes. I could hardly believe how thoughtful and perfect everything was. Next time, we’re definitely staying for a longer visit! Keep doing exactly what you’re doing and I have no doubt that your success will only grow.

14 Nov 2024

Having travelled and stayed with so many 5 stars hotel, Uma Kalai truly leaves a special impression to my heart. I was (very) anxious coming from Conrad Nusa Dua, but my stay at Uma Kalai had me feeling like I’d like to come back. I would say it’s the staff that have made all the difference. From being greeted with your name every day, the courteous and detailed care they have given, the twice a day room service, the chef and the food, even the yoga teacher was so great. My partner was quite ill when we get to Bali and could not stomach any thing. One of the mornings he wanted nothing but plain tomato pasta (Pomodoro) and though it’s not on the menu, the chef has catered for him and I’m not exaggerating, he said it’s the best pomodoro he’s ever tasted (his family are Italian and live in Italy and we visit frequently!) The hotel is kept very clean, I’m very impressed by the condition of the sauna in the room. And the Japanese toilet is a real treat we’d like to steal it for our icy cold English weather. I would say the location is not the best for if you wish to just quickly pop out to have a street shopping as Ubud has a lot of quaint stores. However it is amazing for our purpose, which is primarily to rest and unwind. The view, the garden, the whole villa combined with the very friendly and helpful staff, is just such a tuck away gem in bustling Ubud. Also to add- You have to eat at the restaurant, you can truly taste every single flavour of the fresh and high quality ingredients.

11 Nov 2024

Immediately upon arrival, we were greeted by Eka with a warm smile, cold towels, and a complimentary cooler. Check-in was completely stress-free, and the staff were so efficient and accommodating that we were able to check in two hours early. We were then introduced to Dicky, who was incredibly knowledgeable and gave us a thorough tour of the entire property, making sure we were well-acquainted with all the facilities. He was professional and seamlessly communicated our dietary preferences to the rest of the team, ensuring that everything was handled without any confusion. The hotel itself is absolutely gorgeous, with sweeping views of the rice fields from the main living area and pool. It truly felt like paradise. The chef’s food was impeccable, and the portion sizes were perfect—each meal a delight. We visited at the end of the tourist season, so we had the entire place to ourselves for five days. Despite the quieter atmosphere, the staff remained attentive and made sure every need was met, providing exceptional service throughout our stay. Gusti provided outstanding service, always going above and beyond to make us feel welcome and cared for. He ensured our every need was met with warmth and professionalism, while also engaging us in meaningful conversations that gave us a deeper understanding of Balinese culture. His insights into local customs, traditions, and daily life were fascinating, and we truly appreciated how he took the time to share his knowledge, enriching our experience. Ade also provided exceptional service, always attentive and ready to assist with anything we needed. He was incredibly knowledgeable about the animals around the property, offering interesting facts that made our stay even more enjoyable. We also went on a half-day tour with Rana, who was a fantastic driver, very funny, and even taught us some of the local language to use during our trip.

07 Nov 2024

Fantastic experience in Uma Kalai and very high level of service ⭐️ ! Every details are under control (yoga mat in each room, yoga course Wednesday morning, water bottle proposed everywhere, fresh coconut water and nuts in the car, incredible food every meal) . Dicky, Gusti, Ade, Eka (butlers), Noni (for an amazing massage), Rana, Ade (drivers) and all the team took care of us and responded to all our needs. The hotel is amazing, very comfortable and quiet ( only 6 villas inside) with a stunning view on rice fields. Thank you, and we hope to come back again 🙏

25 Oct 2024

The whole place and every member of staff was exceptional. From the minute I booked it, right up until the end of our stay we were treated like the only guests there. This is entirely down to the attention and care of the staff. We stayed here for our honeymoon and were blown away by it. The hotel is small, with just 6 rooms so it allows the staff to pay you that extra bit of attention. It is exceptionally clean and tidy, and the food is absolutely excellent. I can’t recommend this place enough. Our butlers in particular were excellent, Dicky, Adie and Gusti. Thank you again!

23 Oct 2024

The service staff is exceptional You can tell that top service is the focus My room was beautiful and immaculate