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Av Kukulkan sur entre calle Xel-ha y Sac-beh, Tulum, 77780 (show map)
Hotel Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Apartment with Patio or BalconySetup a Price Alert for XscapeTulum
Each day we'll check prices and send you an email for your selected dates at XscapeTulum. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of XscapeTulum
General
Free parking, On-site parking, Parking, WiFi everywhere
Activities
Horse riding, Snorkelling
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service
Pools and wellness
Massage, Outdoor pool, Outdoor pool (all year)
Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (surcharge)
Front-desk/reception area services
Concierge service, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk
Common areas
Garden, Shared lounge/TV area
Cleaning services
Daily maid service
Miscellaneous
Air conditioning, Designated smoking area, Family rooms, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bathroom, Cleaning products, Clothes rack, Coffee machine, Dining area, Dining table, Entire unit located on ground floor, Fan, Free toiletries, Garden view, Hairdryer, Hardwood/Parquet floors, Iron, Kitchen, Kitchenette, Kitchenware, Linen, Microwave, Minibar, Mosquito net, Outdoor furniture, Oven, Patio, Pool view, Private entrance, Private Pool, Refrigerator, Safety Deposit Box, Seating Area, Shower, Sofa, Stovetop, Terrace, Tile/Marble floor, Toilet, Towels, Upper floors accessible by stairs only, View, Wardrobe/Closet
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
Untill 12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Traveller reviews
Adam “Escape Tulum in Tulum”
17 Jan 2025
Everything about this stay was awesome. Room was open planned with a large kitchenette, jacuzzi and sunbeds on the balcony
Ermeson “Very good”
16 Jan 2025
Very central good and for the price is value I will back defo Staff front dest are super please!
Santina “Fair”
13 Jan 2025
Lovely garden area. Very pretty! Nice to walk into. Good vibe! Ate at the onsite restaurant once, food was nice enough! Staff were friendly and helpful for the most part.
Diana “Superb”
10 Jan 2025
Very beautiful garden, there is a busy road nearby but the garden justifies it!
Shami “Overly priced, nice surroundings & pool but v basic rooms”
09 Jan 2025
Nice pool and surroundings. Shower flooded while we were there, rooms v basic, no lamp in the living room and pretty uninspiring decor. Plus no TV and a reception staff member who refused to provide us with water when the local shops were all shut
Vilma “Great stay in Tulum”
09 Jan 2025
The hotel was nice, clean and cosy. Had a decent pool and cafe with great coffee and yummy food. Friendly staff.
Romain “Great location, decent value for money”
08 Jan 2025
Location was great, staff were very helpful, bar was fine and the pool area was great too.
Michiel “Spacious Rooms, Rude Staff, Could be Better”
03 Jan 2025
The location is handy. Lots of shops and restaurants nearby. Taxi drivers all seem to know it too. The property itself is lush and green and the apartments are spacious. There are tons of similar properties around so it doesn't really have anything that stands out from the rest. It is all about the room space / price and who has the best offer that way.
Bertille “Fair”
30 Dec 2024
Well located. Close to main street and 15min drive to the beach. Nice pool and outdoor space.
Fynaut “Nice hotel, friendly staff, good location for downtown but not for beach. Only let down was lack of hot water.”
28 Dec 2024
Nice looking complex with pretty greenery and hotel theme. Penthouse was very spacious, well designed and nicely decorated. Cannot hear noise from other guest at all in room. Decent pool. Hotel not too busy or crowded. Right next to shops, restaurants and supermarkets. Reception and hotel staff very friendly. Nice sushi restaurant on hotel site. About a 15minute walk to lively bits of downtown. Quite far to the beach you’d need transport.
