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Avenida Coba Sur SN entre Asteroides y Mercurio, Tulum, 77780 (show map)
Hotel Overview
Formerly WishTulum
Before September 2024 Hotel El Capitan was known as WishTulum
Before July 2019 Hotel El Capitan was known as Villa Tulum Hotel
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Double Room with Two Double BedsSetup a Price Alert for Hotel El Capitan
Each day we'll check prices and send you an email for your selected dates at Hotel El Capitan. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hotel El Capitan
General
Free parking, On-site parking, Parking, Private parking
Activities
Fishing
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Restaurant, Room service
Pools and wellness
Outdoor pool, Outdoor pool (all year)
Transportation
Airport shuttle, Airport shuttle (surcharge), Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Luggage storage, Safety deposit box, Tour desk
Common areas
Garden, Sun terrace
Cleaning services
Daily maid service
Miscellaneous
Air conditioning, Designated smoking area, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Bathroom, Desk, Free toiletries, Garden view, Linen, Minibar, Mosquito net, Outdoor furniture, Pool view, Safety Deposit Box, Shower, Tile/Marble floor, Toilet, Towels, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Children older than 2 years have an extra cost of 20 USD plus tax per night per child.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
This property will not accommodate hen, stag or similar parties.
Traveller reviews
Zuzana “Superb”
17 Jan 2025
It keeps the real atmosphere of Mexico,especially their restaurant.
James “Nice stay in El Cap”
14 Jan 2025
Location. Rooms set back so not too noisy. Nice restaurant. Very helpful staff especially Elise.
Gonzalez “Very good”
02 Jan 2025
The staff was wonderful and very helpful. The breakfast was really good and there were lots of choices.
Klára “Very good”
26 Dec 2024
The location (right across the street from supermarket, on the way to the beach and close to many restaurants and the city center), pool, staff was nice! And ready to help with the check in late in the evening.
Marco “nice jungle hotel!”
19 Dec 2024
good position, the hotel is very simple, we really liked the tropical vegetation all around. Nice restaurant, also very tipical. Good balcony. Good breakfast and free water all day.
Judy “Decent hotel with outstanding staff”
26 Sep 2024
Very spacious clean rooms, and excellent staff! They were very nice and helpful especially Diego at the reception. They also lend you bikes, for example if you want to go to the Tulum ruins from there. They also gave me a ride to the bus terminal for a much smaller fee than the taxis usually ask. Uber doesn’t exist in tulum and the taxis are very overpriced, so this was very helpful!
Berlin “Great staff, amazing breakfast, convenient location”
14 Sep 2024
Great location - on the main road to the beaches and some cenote (like Gran Cenote) but the rooms are tucked away that you cannot hear any traffic noise. It’s also opposite a giant supermarket, next to bike rentals and other shops/restaurants, and banks are nearby. The breakfast was great value - we could order most things off the restaurant menu as part of our included breakfast. They offered free chilled filtered water. The staff were extremely helpful with our questions - they were ready with tour offers and they organised our shuttle to the ADO bus station when we left, which promptly came on time
Ling “Very good”
08 Aug 2024
Clean spacious room with fridge, very friendly and helpful staff
Przemek_78 “Superb”
24 Jun 2024
Amazing garden and a view from the room. Beautiful swimming pool in the middle of the garden. It was very clean inside the room but also outside. The location is also great, not on the main street but you could find a lot of nice restaurants and bars nearby. Service was very professional and always helpful. Only good memories and vibes.
Cathi “Great Pool, Clean Room, Staff Accommodating Excellent Location”
31 May 2024
Loved this place, the pool was great, the room was clean, location excellent, staff were accommodating many times letting me keep my luggage in storage. Great place for me as solo traveller. Liked the cats.
