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Tankah III, Mza 3 Lt. 36, Tulum, 77760 (show map)
Hotel Overview
Formerly Hotel Cielo Maya Beach Tulum
Before January 2019 Cielo Maya Beach Tulum was known as Hotel Cielo Maya Beach Tulum
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Junior Deluxe with Sea ViewSetup a Price Alert for Cielo Maya Beach Tulum
Each day we'll check prices and send you an email for your selected dates at Cielo Maya Beach Tulum. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Cielo Maya Beach Tulum
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Activities
Darts, Fishing, Snorkelling
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Packed lunches, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Beachfront, Massage, Outdoor pool, Outdoor pool (all year), Private beach area, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (surcharge)
Front-desk/reception area services
Express check-in/check-out, Luggage storage, Safety deposit box, Tour desk
Common areas
Games room, Garden, Shared lounge/TV area, Sun terrace, Terrace
Cleaning services
Daily maid service, Ironing service, Laundry
Business facilities
Fax/photocopying
Miscellaneous
Air conditioning, Designated smoking area, Non-smoking rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Coffee machine, Dining area, Dining table, Dressing Room, Entire unit located on ground floor, Fan, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Hot Tub, Laptop safe, Linen, Minibar, Mosquito net, Outdoor furniture, Private entrance, Refrigerator, Safety Deposit Box, Satellite Channels, Sea view, Seating Area, Shower, Slippers, Sofa, Spa Bath, Tea/Coffee Maker, Terrace, Tile/Marble floor, Toilet, Towels, TV, Upper floors accessible by stairs only, View, Wardrobe/Closet
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
Untill 12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Traveller reviews
John “Lovely place to stay on the beach,”
29 Dec 2024
Superb location on the beach, a lovely hotel. The staff are very welcoming and the service is good. The views from the sea-facing rooms are amazing.
Madhura “A fun splurge for a short stay”
29 Dec 2024
Beautiful views of the sea from a spacious and comfortable room. Loved the large windows and the balcony, waking up to sea views was amazing. The bathroom was huge with a jacuzzi bathtub! The food was also pretty good, albeit a bit overpriced (like all of the touristy parts of Tulum, really). There was free access to snorkel equipment, kayaks and SUP which was great. And I loved the hammocks! The staff were also really friendly and helpful.
Asfalkote “Great hotel!”
16 Nov 2024
The hotel is marvellous, small, comfy right in front of the beach and with kayaks and recliners free to use. Also the room was massive and super comfortable with mini bar AC and ceiling fans
Ian “Overall we enjoyed our stay, it was quiet and relaxing.”
15 Nov 2024
The pool was excellent, in the shade and convenient to our room. The food was good although a little expensive. The size of the room was very good and we had plenty of space to move around. The room was clean and well serviced.
Ben “Overall, we thoroughly enjoyed our stay. Any issues were attended to quickly, asides from the water pressure issue. We w”
29 Sep 2024
Wonderful location on the beach, 2 for 1 drinks from 12-6 every day, clean rooms, access to kayaks and snorkeling equipment was nice
Patricia “Great place to stay overall and highly recommended.”
22 Sep 2024
The room and double bed were spacious and extremely confortable ; staff were lovely and helpful; breakfast was delicious and offered a variety of choices; amenities in room was generous; AC and water pressure in the bathroom were terrific and entertainment channels ( Netflix and Prime vedeo ) were perfect for to chill after an active day.Overall, my husband and I had a very pleasant and memorable stay at Cielo Maya . We would certainly recommend this place whilst in Tulum. Candy in reception was remarkable as well as Ronaldo in the restaurant.
chloe “Amazing peaceful luxury stay”
06 Sep 2024
Amazing staff quiet peaceful location, beautiful rooms, amazing food, kayaks included in stay beautiful dock
François-Xavier “Very good”
06 Sep 2024
Cielo Maya is a very nice hotel boasting big rooms with large windows and a well-maintained private beach. There is also a pontoon with hammocks from where you can go snorkeling (the water is very shallow, yet we saw a great variety of species including a stingray). You can borrow the canoes (single or double) and snorkeling equipment. Overall it was a very relaxed and pleasant stay.
JosyVaes “Good option close to Tulum”
28 Aug 2024
The staff was very friendly. The room has a very nice view and was big. The breakfast a la carte was included. The food was very tasty. Private beach and possibility to do snorkel and paddle /kayak. Parking place.
Dawn “Stunning location, a little bit of paradise, would highly recommend”
12 Aug 2024
The location was stunning on a beautiful bay with spectacular views. The hotel had a really nice vibe to it and the rooms were lovely! Great to be able to use the kayaks and snorkel straight from the jetty / beach. Lovely seating areas and a nice breakfast. Around 4 miles outside of Tulum so one to bear in mind if you don’t have a car.
