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Carretera Tulum Boca Paila Km 8.3, Tulum, 77760 (show map)
Hotel Overview
Formerly Alaya Tulum by Ahau Collection
Before June 2022 Alaya Tulum was known as Alaya Tulum by Ahau Collection
Before April 2019 Alaya Tulum was known as Alaya Tulum by Ahau
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Ocean View SuiteSetup a Price Alert for Alaya Tulum
Each day we'll check prices and send you an email for your selected dates at Alaya Tulum. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Alaya Tulum
General
Free parking, On-site parking, Parking, Pets allowed, Private parking, WiFi everywhere
Activities
Diving, Fishing, Snorkelling, Water sport facilities (on site), Windsurfing
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Special diet menus (on request)
Pools and wellness
Beachfront, Fitness centre, Massage, Private beach area
Transportation
Car hire, Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Private check-in/check-out, Safety deposit box, Tour desk
Common areas
Garden, Sun terrace, Terrace
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Miscellaneous
Air conditioning, Family rooms, Non-smoking rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, City view, Desk, Dining area, Dining table, Extra Long Beds (> 2 metres), Fan, Free toiletries, Garden view, Hardwood/Parquet floors, Interconnected room(s) available, iPod dock, Iron, Kitchen, Kitchenette, Laptop safe, Linen, Mosquito net, Outdoor dining area, Outdoor furniture, Patio, Private entrance, Refrigerator, Safety Deposit Box, Sea view, Seating Area, Shared Bathroom, Shower, Sofa, Tea/Coffee Maker, Terrace, Toilet, Towels, Towels/Sheets (extra fee), View, Wardrobe/Closet
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
Untill 12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that air conditioning is available from 20:00 to 06:45.
Traveller reviews
Jelle “Beautiful Location, But Overpriced for the Experience”
05 Jan 2025
The hotel is small-scale and located in a beautiful spot right on the beach. The accommodation is basic and not luxurious, but functional. The shower was decent and worked well. Private beach chairs are provided, which are comfortable. The staff are very friendly and welcoming.
Elisabeth “Superb”
05 Dec 2024
Great location directly at a white sand beach with cristal clear water. Private hotel beach, very clean, no sea grass and very comfortable sunbeds.Wonderful luxury treehouse-feeling in the midst of nature. From the balcony we had a great view of the hotel area and the sea. All stuff were extremly friendly and very helpful. Special thanks to Stefan wo was always available for our questions and of big help with organising trips or reservations. We felt very welcome and would come back any time.
Jay “Perfect piece of heaven”
05 Nov 2024
Absolutely stunning place to stay - homely, one with nature, on the gorgeous beach. We’ll be back!
Janis “Beautiful Resort in Tulum - We will come back!”
31 Oct 2024
Amazing accommodations in a great location (perfectly located in Zona Hotelera Tulum, paradise beach), super friendly and helpful staff, great extras (free access to jungle gym, free yoga, free morning drinks brought to the room every day)
Tom “Superb”
16 Aug 2024
very good location nice 'vibe' and friendly staff nice rooms (although smaller than expected)
Tara “Authentic, chilled little hotel - perfect for a family stay”
18 Jul 2024
This is a lovely chilled hotel on the most beautiful part of tulum beach. The staff went out of their way to help us enjoy our stay, providing recommendations for activities and booking restaurants etc. Thanks to Stephan for being so kind at all times! It is a chilled vibe without lots of amenities but sun loungers by the sea, a little basic bar, not much more is needed! Our family room was very comfortable with towels and dressing gowns provided and free filtered water. There wasn’t a fridge which would have been nice. But the room was very clean and stepping onto the sand and walking a few steps to the sea was heaven.
Melanie “Loved it and would stay again.”
14 Jun 2024
I had an amazing time at Alaya Tulum. The staff were great and very attentive. Travelling solo, it’s important to have a good connection with the staff and they made me feel very welcome. The room was great and housekeeping did a great job of keeping it fresh and clean each day. I ate breakfast in the restaurant and lunch at the beach and both were very good. Santos was a lovely guy! Rony brought me coffee to my room each morning, he is so nice! Do not get the massage at the massage hut on the beach next to the hotel, it was terrible and not worth the money at all. Lots of other places to consider instead. I did the yoga twice and it was amazing, a great start to the day. I like the mornings and you will catch a stunning sunrise on the beach if you get up early!
Elaine “Good”
28 May 2024
We loved the location and our room, staff were excellent.
Neen. ( Janine ) “Beach tree house stay in calm casual piece of paradise”
04 May 2024
Fabulous tropical tree house type of accomodation on the beach
Zuzana “Superb”
08 Apr 2024
Excellent staff, clean rooms and the whole hotel area, very good food.
