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81 Palmer Street, Townsville, Queensland (Qld), 4810 (show map)
Apartment Hotel Overview
Formerly Oaks Metropole Hotel
Before June 2022 Oaks Townsville Metropole Hotel was known as Oaks Metropole Hotel
Before June 2019 Oaks Townsville Metropole Hotel was known as Oaks M On Palmer

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Oaks Townsville Metropole Hotel
Each day we'll check prices and send you an email for your selected dates at Oaks Townsville Metropole Hotel. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Oaks Townsville Metropole Hotel
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Restaurant
Pools and wellness
Fitness centre, Outdoor pool
Common areas
Games room
Miscellaneous
Air conditioning, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bathroom, Cable Channels, City view, Desk, Dishwasher, Electric kettle, Flat-screen TV, Free toiletries, Hairdryer, Heating, Iron, Ironing Facilities, Kitchen, Kitchenware, Linen, Microwave, Mountain view, Radio, Refrigerator, Shower, Stovetop, Tea/Coffee Maker, Telephone, Toaster, Toilet, Towels, Tumble dryer , TV, View, Wardrobe/Closet, Washing Machine
Hotel Policies
Check-In
From 14:00:00 hours
Check-Out
Untill 10:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
When booking more than 4 rooms, different policies and additional supplements may apply.Please note that there is a non-refundable 1.5% charge when you pay with a credit card.Please note that this hotel requires an AUD 1 credit card pre-authorisation upon check in to cover any incidental charges.Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.This property will not accommodate hen, stag or similar parties.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews

“Very good”
31 Mar 2025
Amazing staff It says that they offer room service, which we found out this is not true But other than that it was an amazing stay

“I thoroughly enjoyed staying at the Oaks Metropole.”
31 Mar 2025
Great location. The room was cleaned beautifully every day.

“Superb”
31 Mar 2025
Great location friendly staff and great customer service

“Great room and great staff!”
21 Mar 2025
The room was so big and had everything I could want in it! Bed was huge and so comfortable. Reception staff were very helpful and prompt

“100% recommend, great room and parking.”
17 Mar 2025
As always as it is not our first stay here but it is our preferred place to stay when we visit townsville. Beds are huge as 1 of is not small but not overly big so the beds are comfortable and big. Small kitchen, washer and dryer, undercover parking so it gives us peace of mind to park our car. Walking distance to football stadium and not a big walk or ride to casino and other nightly businesses.

“Overall, the stay was amazing. Staff was always greeting and smiling. Great service and will definitely come back”
10 Mar 2025
The property was very clean and well organised, makes the area feel like you’re at home :)

“Amazing friendly professional staff beautiful useful rooms”
05 Mar 2025
Fabulous staff I will be travelling there and staying there every business trip

“All good”
02 Mar 2025
Loved all the facilities in the room, very grateful for washing machine and dryer

“Clean, comfy, free parking and great value.”
28 Feb 2025
The room was bigger than I expected and had a very clever and compact fridge and kitchenette. The view looked out towards the bay and Magnetic Island which would have been lovely but we had that torrential rain so it was wasted.

“Lovely play to stay away from home”
22 Feb 2025
Wonderful view, well equipped room, great location, easy place to park, comfy bed and pillows.