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13 Bis Rue Matabiau, Toulouse, 31000 (show map)
Hotel Overview
Formerly Best Western Hotel Innes Toulouse Centre
Before January 2023 Hôtel Innes by HappyCulture was known as Best Western Hotel Innes Toulouse Centre
Before June 2022 Hôtel Innes by HappyCulture was known as Best Western Hotel Innes
Before April 2019 Hôtel Innes by HappyCulture was known as Best Western Athénée by Happyculture

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Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Hôtel Innes by HappyCulture
Each day we'll check prices and send you an email for your selected dates at Hôtel Innes by HappyCulture. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hôtel Innes by HappyCulture
General
On-site parking, Parking, Pets allowed, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Room service, Snack bar, Special diet menus (on request), Vending machine (drinks), Vending machine (snacks)
Front-desk/reception area services
24-hour front desk, Concierge service, Express check-in/check-out, Luggage storage, Safety deposit box
Common areas
Shared lounge/TV area
Cleaning services
Dry cleaning, Laundry
Business facilities
Fax/photocopying
Miscellaneous
Air conditioning, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Bath or Shower, Bathrobe, Bathroom, Clothes rack, Coffee machine, Desk, Dressing Room, Electric kettle, Flat-screen TV, Free toiletries, Hairdryer, Hardwood/Parquet floors, Heating, Interconnected room(s) available, Safety Deposit Box, Satellite Channels, Slippers, Soundproofing, Tea/Coffee Maker, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, Upper floors accessible by stairs only, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
Untill 11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
When travelling with pets, please note that an extra charge of EUR 10 per pet, per night applies. Only pets under 10 kg are permitted.Please note that parking is limited. Parking reservations are not possible.When booking more than 5 rooms, different policies and additional supplements may apply.Some Classic rooms are located on the 7th floor. The lift goes to the 6th floor and then you must walk up stairs from the 6th to the 7th floor.Please note that the parking is limited, if necessary preferential rates are granted at the partner Jeanne d'Arc parking (50 meters from the hotel) on request from reception.Outside visits are prohibited to protect the safety of our employees and customers as much as possible.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box.
Parking is subject to availability due to limited spaces.
Traveller reviews

“3 night stay”
06 Jan 2025
Easy walk to the main square where the Christmas market was, restaurants very close by and easy walk from bus stop and metro station. Free coffee and water in reception area and friendly helpful receptionists. Good price for a 3 night stay

“Pleasant stay close to the center”
02 Dec 2024
Location, very close to center (5 min walking), comfy bed, no noise in the room, coffee/tea appliances.

“Quality rooms, handy for both station and Toulouse city centre”
31 Oct 2024
The superior room was good - smallish but immaculate. Good quality bathrobes and technology. I like the fact that there was Earl Grey tea at breakfast. The free drinks in the lobby are good too. Pleasant and efficient receptionists. Though located in an unremarkable street, it is conveniently located midway between the station and the main town square. It is also only two minutes away from the bus stop for the airport shuttle.

“Lovely hotel to stay in”
30 Oct 2024
Well presented throughout. Friendly bi lingual staff. Excellent location for the event I was attending. Really comfortable bed. Good choice at breakfast. Clean. USB sockets in the room proved very useful and efficient. It was also surprisingly peaceful

“Lovely stay!”
17 Oct 2024
Beautiful hotel in central Toulouse! Great décor, good breakfast, comfortable rooms and the staff were professional, friendly and efficient. Highly recommend!

“Toulouse - can't wait to revisit!”
16 Oct 2024
Nice hotel, good location - very central, clean, decent room, quiet with little noise internal or external. Close to metro, bus station and airport buses. Great local bar not far from the hotel (Bar Le Concorde). Toulouse is just great!

“Toulouse is a great place to visit. Very arty and loads going on. The Cathedral is amazing. We didn’t have enough tim”
14 Oct 2024
Great location with parking. Very modern, clean and with everything you need. Breakfast was good and plentiful.

“A comfortable and affordable space located near the train station and the city center.”
24 Sep 2024
The convenient location is definitely a plus. It's only about a 13-minute walk from the train station, and the staff is incredibly helpful.

“Great hotel for a couple of days”
19 Sep 2024
Great, central location. Easy to reach via metro and walking distance to many sights and place in Toulouse. Clean and comfortable rooms. Very friendly staff, good breakfast.

“Superb”
18 Sep 2024
Breakfast was really nice - all of the food was fresh and buffet area was very clean and well stocked. Fresh cold water at reception with glass bottles to fill up and take to your room. Staff were very friendly and helpful, gave us a helpful map with suggestions of places and areas to visit. Would definitely return!