Hotel Palace Hotel Tokyo  

General
On-site parking, Parking, WiFi everywhere

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Special diet menus (on request), Vending machine (drinks)

Pools and wellness
Fitness centre, Indoor pool, Indoor pool (all year), Massage, Sauna, Spa and wellness centre

Transportation
Airport shuttle, Airport shuttle (surcharge)

Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Luggage storage, Private check-in/check-out, Safety deposit box, Valet parking

Common areas
Chapel/shrine, Terrace

Entertainment and children services
Babysitting/child services

Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press

Business facilities
Fax/photocopying, Meeting/banquet facilities

Shops
Barber/beauty shop, Mini-market on site

Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Heating, Lift, Non-smoking rooms

Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Bidet, Blu-ray player, Cable Channels, Carpeted, CD Player, City view, Coffee machine, Desk, DVD Player, Electric kettle, Executive Lounge Access, Flat-screen TV, Free toiletries, Hairdryer, Heating, Interconnected room(s) available, Iron, Linen, Minibar, Pay-per-view Channels, Refrigerator, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Slippers, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, View, Wake-up service, Wardrobe/Closet

Check-In
15:00:00- hours

Check-Out
-12:00:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Please note that the hotel will undergo periodic inspections of power receiving equipment based on the Electricity Business Law on the following dates/times: 10/01/2024, 12:00-15:00. 11/01/2024, 16:00-18:00. During this period, there will be a power outage in the facility. Service suspension due to power outage TV, Blu-ray/DVD/CD player Internet connection (LAN / Wi-Fi) Telephone (landline/mobile phone) * Landline telephones can be used in restrooms (external calls possible) In-room lighting, in-room electrical outlets Electric curtains, washlet air conditioning
10/01/2024-11/1/2024, 24:00 -05:00 Service suspension due to power outage Telephone (mobile phone) * Landline phones can be used in the guest rooms and restrooms (external calls possible) Fitness room (5th floor) Please note that during the above hours, there may be some malfunctions such as opening and closing of curtains.
In addition, due to the power outage, the business hours of the following stores have changed. Royal Bar (1F), The Palace Lounge (1F), Lounge Bar Prive (6F) Wednesday, January 10, 2024 10:30 pm L.O. (11:00 pm Close) In-room dining ~Wednesday, January 10, 2024 11:00 pm L.O. It will no longer be available from midnight – 7:00 am on Thursday, January 11, 2024.
Please note that the hotel will undergo a complete water change due to legal inspection on the following dates/times: 15/1/2023 - 16/1/2023, close all day. During this period, we will be suspending the use of the pool in Evian Spa Tokyo (5th floor). *We will resume operations from 6:30 am on Wednesday, January 17th. *During the above period, the following facilities and services will be open. - Fitness room - Hot bath facilities (men and women) - treatment
Monday, August 19th and Tuesday, August 20th, 2024
Notice of temporary closure of the restaurant and bar on the 1st floor Due to maintenance of the restaurant, lounge, and bar on the first floor of the hotel, the following stores will be temporarily closed. We apologize for any inconvenience this may cause and appreciate your understanding.
Target stores/date and time Grand kitchen (1F) Monday, August 19, 2024 Closed all day Closed until 11:30 am on Tuesday, August 20, 2024 * We will be open for lunch (11:30 am) on Tuesday, August 20th. The Palace Lounge (1F), Royal Bar (1F) Monday, August 19, 2024 Closed all day *We will be open as usual on August 20th (Tuesday). Breakfast information during the closure period Breakfast will be temporarily open on Monday, August 19th and Tuesday, August 20th, 2024 as follows.
Location: Banquet Hall Yamabuki (4F) Offer time: 7:00 am – 10:30 am L.O. (11:00 am Close) *Breakfast at Yamabuki is reserved for hotel guests only.
inquiry Grand Kitchen Tel: 03-3211-5236 (10:00 am – 10:00 pm) The Palace Lounge Tel: 03-3211-5309 (11:00 am – midnight) Royal Bar Tel: 03-3211-5318 (11:00 am – midnight)
TEMPORARY CLOSURE OF MEN’S DRY SAUNA FOR MAY 8-10, 2024 Kindly be advised that the men’s dry sauna at evian SPA TOKYO (5F) will be closed from May 8 (Wed.) through May 10 (Fri.) due to maintenance work. [Dates & Hours] May 8 (Wed.) & 9 (Thu.), 2024: Closed throughout the day May 10 (Fri.), 2024: Closed until 12:00 noon *Scheduled to re-open at 12:00 noon on May 10. Access to the Fitness Center, the women’s marble sauna, the men’s hot reclining bath and cold plunge pool will not be affected, and evian SPA TOKYO will also be open and operating during this period.
Legal maintenance work will be carried out from 14th to 16th Jan 2025. The spa, fitness centre and pool at 5th floor are close from 14th to 16th Jan 2025.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. An accommodation tax per person per night is not included in the price and needs to be paid at the property.