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Chuo-ku Nihonbashi Muromachi 2-1-1, Tokyo, 103-8328 (show map)
Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Mandarin Oriental, Tokyo
Each day we'll check prices and send you an email for your selected dates at Mandarin Oriental, Tokyo. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Mandarin Oriental, Tokyo
General
On-site parking, Parking, Pets allowed
Services
Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Grocery deliveries, Restaurant, Room service, Snack bar
Pools and wellness
Fitness centre, Hot tub, Massage, Sauna, Spa and wellness centre
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Private check-in/check-out, Safety deposit box, Valet parking
Common areas
Chapel/shrine
Entertainment and children services
Babysitting/child services
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Fax/photocopying, Meeting/banquet facilities
Shops
Barber/beauty shop
Miscellaneous
Air conditioning, Facilities for disabled guests, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Bath or Shower, Bathrobe, Bathroom, Bidet, Cable Channels, Desk, DVD Player, Free toiletries, Hairdryer, Heating, Interconnected room(s) available, Minibar, Pay-per-view Channels, Radio, Refrigerator, Safety Deposit Box, Tea/Coffee Maker, Telephone, TV, Wardrobe/Closet
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
Untill 12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
A penalty fee of JPY 100,000 (including taxes) will apply if smoking is detected in the roomWhen travelling with pets (only dogs) advance reservations are required, an extra charge of 12,650 yen per night (tax and service charge included) 1 dog per room (15 kg or less)Should send the pet (dog) vaccination certificate to the Accommodation Reservation SectionNo pet (dog) is allowed in the lounge, bar, spa, fitness center, meeting roomGuests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
An accommodation tax per person per night is not included in the price and needs to be paid at the property.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews

“Superb”
12 Jan 2025
Various little gestures of kindness in the room make you feel warm and welcome. A special appreciation for the Receptionists and Housekeeping Staff who managed to provide what we needed during our stay.

“we enjoy our stay at this hotel”
25 Nov 2024
very much like it. very large and comfortable room.

“I loved staying at the MO Tokyo and definitely will be back here asap.”
25 Oct 2024
The view from my room (31st floor) was simply breathtaking, the room itself was beautiful and spacious, the bathroom was another highlight. The staff was very helpful and friendly - 10 out of 10, the barkeeper even created a special drink for me. I loved staying at the MO Tokyo and definitely will be back.

“I am a Fan”
12 Sep 2024
Staff are well trained, engaging and friendly and speak english. We normally stay at the Hyatt but enjoy our stop at Mandarin. Lovely big rooms , lots of natural light. The location is great and right next to Ginza subway . Many restaurants in the area . The bar had a good vibe and we just had a very lovely time at this hotel ! We are Fans !

“My wife enjoyed her birthday in Japan!”
09 Sep 2024
Generally our stay was wonderful, I originally booked for a couple of days but ended up staying for two weeks. A tornado threatened and altered a lot of our travel plans. Most of the staff could speak English and on the whole were well trained. Breakfasts are the best we have had at any 5 star hotel and you can eat as much as you like. The views from the hotel are wonderful and on a clear day you can see mount Fuji. We independently hired our own English speaking chauffeur and limo to get a tour around Mount Fiji and other distant villages and lakes, it was much cheaper than the hotel (and the scamming airport taxis).

“Comfortable hotel with good location”
12 Aug 2024
All staffs are very helpful and professional. Especially the bell boy services, always warm welcome us and helped us with our shopping bags to our room. Food was amazing, tried their Chinese restaurant and afternoon tea. Satisfied with their food and service.

“Superb”
01 Jul 2024
The service of the Mandarin is always top notch. Add the japanese quality and hospitality and you are in heaven. The staff would go ABOVE AND BEYOND every need that you may have. Our flight was early in the morning so we arrived at the hotel at around 6am. We were able to check in and leave our bags to grab breakfast, and they tried their best to have our room ready by 10am. The location is upscale. You are surrounded with malls - Mitsukoshi and Coredo where you have many dining options. If you wish to go elsewhere, the building has a direct train access from B1 which makes it so convenient.

“fantastic”
16 Jun 2024
central location, accessible to the metro incredible hospitality, large rooms, friendly staff amazing restaurants

“Perfection in Tokyo, Ideal Hotel Choice.”
13 May 2024
Fabulous location in Tokyo. Hotel starts on the 38th floor so views are amazing in every direction. Comfortable and room layout is ideal. Lots of outlets to charge camera, iPhones, laptops, etc. We did a 3 night post day after a Tauck tour.

“Nice 5 star Hotel with some shortcomings!”
07 May 2024
The check in staff was very polite and helpful at the main reception. Access/entrance for Cars - outside is a beautiful artificial waterfall. The room was really nice, huge, luxurius. Perfect view. We got a really nice gift - some Sakura cake, Rose wein, pralines. Breakfast - The quality of the food was on highest level. Late check out was not a problem, which was very nice, because we had a late flight back. We left our Postcads on the reception without the stemps, and tey took care of them. This was a really nice gesture. Concierge desk - the lady was very nice. She was probably new because she was not sure about the operating hours for the breakfast but the reservation for the Japanese restaurant was the perfect choice and she answered very fast on every request. There are also a lot off options to dine in the Hotel. Beautiful spa.