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168 Xinggang Street, Suzhou, 215021 (show map)
Hotel Overview
Formerly Crowne Plaza Suzhou
Before April 2021 Crowne Plaza Suzhou, an IHG hotel was known as Crowne Plaza Suzhou
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Twin Premium Jinji Lake ViewSetup a Price Alert for Crowne Plaza Suzhou, an IHG Hotel
Each day we'll check prices and send you an email for your selected dates at Crowne Plaza Suzhou, an IHG Hotel. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Crowne Plaza Suzhou, an IHG Hotel
General
WiFi everywhere
Activities
Cycling, Golf course (within 3 km)
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Packed lunches, Restaurant, Room service, Snack bar
Pools and wellness
Fitness centre, Indoor pool, Indoor pool (all year), Massage, Outdoor pool, Outdoor pool (seasonal), Sauna, Spa and wellness centre
Transportation
Car hire
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk
Common areas
Games room, Garden, Sun terrace, Terrace
Entertainment and children services
Entertainment staff, Karaoke
Cleaning services
Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Shops
Barber/beauty shop
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Cable Channels, Carpeted, Clothes rack, Desk, Electric kettle, Executive Lounge Access, Flat-screen TV, Free toiletries, Hairdryer, Hot Tub, Interconnected room(s) available, iPod dock, Iron, Ironing Facilities, Lake view, Landmark view, Linen, Minibar, Radio, Safety Deposit Box, Satellite Channels, Shower, Slippers, Soundproofing, Telephone, Terrace, Toilet, Towels, TV, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Traveller reviews
Michael “I just wish I had more time to enjoy the experience.”
11 Aug 2024
Breakfast was great, I would have liked some help to choose one of the more traditional breakfasts.
igor “Superb”
16 Jul 2024
Service is superb. Hotel is very clean, well maintained and fancy. Recommended
Robin “Very good!”
08 Jul 2024
New and well-equipped hotel , very close from the Lake.
Xiaomei “Superb”
08 Jul 2024
Friendly staff from the entrance to the room service, staff name called Liu xin( 刘欣）helping us take the luggage from the reception to our room and explain the room contents. Walking distance to the Jinji lake music fountain show.
Joao “Superb”
27 Jun 2024
The breakfast was good, the location is great. The room was very nice
Wei “Very pleasant and memorable stay, and will come back next time.”
29 May 2024
We have been to Suzhou many times but this was the first time we stayed in Crown Plaza. We are very happy with our selection, the location, the water view and the hotel's proximity to major attractions are first class. The walking path above the water next to the hotel makes our stay even more enjoyable. It is so beautiful with flowers along both sides of the pathway. The service is excellent with all our demands are met. We celebrate our milestone birthday here. The check-in, room services and breakfast are all great. This is one of the best Crown chain hotel in the world we have stayed. We wish to thank you all for the great facility and service.
Jill “Very nice hotel.”
25 May 2024
The staff were great - friendly, helpful and considerate. The location was ideal.
Tan “Excellent, highly recommended”
13 May 2024
Excellent location and spacious room with modern and clean facilities. The concierge is efficient compare to other hotels that I have stayed with. The front desk manager SanSan is truly remarkable with her proactive approach and made all my family members felt very welcome. In fact it is her I think that makes the hotel so special.
Laila “Superb”
22 Apr 2024
The common areas of the hotel are impressive, and we appreciated a lot the amazing breakfast, the lobby bar and the sophisticated dining options. Our rooms had access to the lounge on 7th floor and that was a nice plus for business meetings and a relaxing tea or drink after a busy day. The room was nice, very clean and comfortable. We also appreciated very much the possibility to walk on the lake banks, and the peaceful location. The staff was extremely kind and helful, and always very professional.
