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106/27 Moo 3, Surin Beach, Surin Beach, 83110 (show map)
Hotel Overview
Formerly Destination Resorts Phuket Surin Beach - SHA Extra Plus
Before December 2023 Holiday Inn Resort Phuket Surin Beach, an IHG Hotel was known as Destination Resorts Phuket Surin Beach - SHA Extra Plus
Before May 2022 Holiday Inn Resort Phuket Surin Beach, an IHG Hotel was known as Novotel Phuket Surin Beach Resort - SHA Plus
Before February 2022 Holiday Inn Resort Phuket Surin Beach, an IHG Hotel was known as Novotel Phuket Surin Beach Resort
Before November 2021 Holiday Inn Resort Phuket Surin Beach, an IHG Hotel was known as DoubleTree Resort by Hilton Phuket-Surin Beach
Before January 2019 Holiday Inn Resort Phuket Surin Beach, an IHG Hotel was known as DoubleTree Resort by Hilton Phuket-Surin Beach

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Facilities of Holiday Inn Resort Phuket Surin Beach, an IHG Hotel
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Activities
Billiards, Cycling, Diving, Snorkelling, Table tennis, Water park
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Restaurant, Room service, Snack bar
Pools and wellness
Beachfront, Fitness centre, Massage, Outdoor pool, Outdoor pool (all year), Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk
Common areas
Games room, Garden, Shared lounge/TV area, Sun terrace, Terrace
Entertainment and children services
Babysitting/child services, Children's playground, Entertainment staff, Evening entertainment, Kids' club
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry
Business facilities
Fax/photocopying
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath, Bath or Shower, Bathroom, Clothes rack, Coffee machine, Desk, Electric kettle, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Iron, Ironing Facilities, Minibar, Satellite Channels, Shower, Slippers, Tea/Coffee Maker, Telephone, Toilet, Towels, Trouser Press, TV, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Last updated: 12 Jan 2025 - Update now
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
The perfect family getaway where fun meets paradise our resort is situated on the breathtaking shores of Surin, world renowned for its stunning beach, verdant landscapes, and crystal-clear waters with breath taking sunsets. We ensure that your stay with us is an unforgettable experience.We provide an extensive choice of stylish accommodation and family suites with an array of activities and amenities that cater for families, ensuring that each member has a fabulous time. For our younger guests, we have a dedicated program that offers a range of age-appropriate activities designed to keep them entertained and engaged, including both indoor and outdoor games at Siam Adventure Club.We aim to ensures that families can enjoy a stress-free vacation to enjoy the sun, sea, and sand with a multitude of shops, restaurants, and bars located nearby. Whether you are seeking a relaxing retreat or an adventure-filled family vacation, the Holiday Inn Resort Phuket Surin Beach is the perfect destination for your next getaway.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews

“Disappointed about the hotel looks better on pictures.”
11 Jan 2025
The hotel has a lot of potential’ but seriously needs some renovations. Was very disappointed in the bar area at the pool’ ordering food takes over 1 half hours’ can’t do that to kids I saw clients telling them after 2 hours waiting for food to leave the food and left’ you can’t make kids wait 2 hours when hungry- you need serious management doing there job here’ not the staff fault serving us as the waitress and staff and the lady was very friendly’ it’s the kitchen that’s slow. Ever under staffed or just slow. Breakfast also’ didn’t enjoy the food and quality that needs some serious attention here. The hotel manager should be walking around seeing what’s going on making sure clients are happy. The hotel cleannesses in rooms is disgusting they only use water to mop and sweep and no disinfectant liquids used I watched them the one day when they came to clean late’ that’s shocking toilets and floors should be cleaned with disinfectant liquid daily especially in Tailand’ more staff is needed here very under staffed and staff don’t have vacuum! This hotel has potential to make 40% more turn over if these issues are fixed. Restaurant always empty “you should think about this” why?

“the rooms are good, everything is a bit outdated and needs updating, but ok.”
09 Jan 2025
Good location worth the money entertainment for children

“A family friendly hotel/resort in Phuket but service needed to be improved.”
31 Dec 2024
The beddings were good - blanket and mattress were both very comfortable. The room temperature was just right for sleeping, and the balcony was spacious with a good view. Some privacy ensured too.

“Marvelous, great value for money, and excellent hospitality with facilities in great condition.”
02 Dec 2024
Holiday Inn, Surin is highly underrated by booking.com. Before coming to Thailand, I looked at the hotel reviews, especially the last 2 week window, even though people had good opinions, a few bad reviews nearly led me to avoid booking this property. However, I trusted the brand and my instinct, it turned out to be the best decision. This is a 20 y.o. property, but well maintained and has modern outlook and rooms. Their interconnected rooms are unique. Their front desk staff has good communication skills, the activity-manager & the duty-manager enquires about the guest's stay experience from time to time and takes honest feedback and tries to address wherever they can. I think this is a great gesture to retain guest for future bookings. They have neutral breakfast options, good SPAs, and great indoor facilities e.g. a poolbar, a bar next to the snooker boards, a barbecue area and a lot more. The lobby has musicians playing traditional Thai music and live music later at night between 7 to 9pm. The Hotel is right across the street overlooking the Surin beach, that's why it's called a "beachfront hotel". The beach is a 2 minute walk, get the beach towels and umbrellas from the front desk, reception. We liked the locality which is quiet, clean, and well organized with easy access to beachside vendors, local markets, pharmacy and 7-elevens. The pharmacy is like 100 yards from the hotel on the sidewalk. There's a tour taxi station right outside the main gate, I booked my city tours there itself. Great people and great cars. Surin beach is very clean, and one can experience a splendid sunset/sunrise here, also the beach is safest for shower. The hotel is quite cozy, the pool is great for kids and adults.

“Nice stay at Holiday Inn”
13 Nov 2024
Very nice place for family stay, my kids were more than happy with the number of pools, water slides available. Room was comfortable also.

“Excellent”
30 Oct 2024
Kids friendly, lovely stuffs and near to the beach

“Superb”
21 Oct 2024
stuff was super friendly and helpful. for sure for my next trip I will choose same hotel

“Very good”
29 Aug 2024
Location and staff especially Kob at the restaurant

“Great family stay”
10 Aug 2024
Great venue for families with lots of variety for family activities. Spacious rooms for a family of 4! Great fun we would come back for sure!

“Lovely hotel and staff. Remote location.”
24 Jul 2024
The staff are the best. Above and beyond to help with everything. Nothing is a problem.
More hotels in Surin Beach
Hotels Nearby
Surin Beach Residence
Distance : 0.15 KM
Hill Myna Condotel Official Account
Distance : 2.54 KM
Diamond Resort Phuket Official Account
Distance : 2.6 KM
The Regent Phuket Bangtao Beach
Distance : 2.94 KM
The Mareeya Place
Distance : 3.03 KM
Dusit Thani Laguna Phuket
Distance : 3.07 KM
Angsana Laguna Phuket
Distance : 3.59 KM
Gold Chariot Pool Villa, Phuket - SHA Plus Certified
Distance : 5.35 KM