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Jl. Ketintang Baru I No. 10 - 12, Surabaya, 60231 (show map)
Hotel Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Premier Double RoomSetup a Price Alert for The Alana Surabaya
Each day we'll check prices and send you an email for your selected dates at The Alana Surabaya. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of The Alana Surabaya
General
Free parking, Parking, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Restaurant, Room service
Pools and wellness
Fitness centre, Indoor pool, Massage, Sauna
Transportation
Airport shuttle, Airport shuttle (surcharge)
Front-desk/reception area services
24-hour front desk, Concierge service, Private check-in/check-out, Safety deposit box, Valet parking
Common areas
Garden, Terrace
Entertainment and children services
Kids' club
Cleaning services
Laundry
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Lift, Non-smoking rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Bath, Bath or Shower, Bathroom, Carpeted, City view, Clothes rack, Desk, Dining area, Dining table, Electric kettle, Flat-screen TV, Free toiletries, Hairdryer, Hardwood/Parquet floors, Interconnected room(s) available, Ironing Facilities, Minibar, Refrigerator, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Slippers, Sofa, Telephone, Toilet, Towels, TV, View, Wake-up service
Hotel Policies
Check-In
14:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
A negative coronavirus (COVID-19) PCR or Antigen test result is mandatory for guests who stay for 3 nights or more and must show upon arrival.
Traveller reviews
Bernadeta “Very good”
17 Dec 2024
They really do good in avoiding the use of plastic. Great!! Breakfast is okay, not outstanding but okay
william “Superb”
03 Sep 2024
This is a business/ corporate hotel but it had a great pool and good gym facilities. The bed was really pig and comfy and everyone at the hotel was helpful
MUHAMMAD IHSAN “As expected.”
31 Aug 2024
The room is big and clean. The bed is comfy. The gym and pool is great. The security is friendly and always with a big smile to greet you.
Nur Arfifah “a convenient, simple, yet warm stay.;)”
13 Aug 2024
The breakfast was excellent!! like 5 stars hotel, The staff were polite and helpful.
Hilda “It was a good experience, the place is clean, staff are nice and breakfast was excellent”
11 Aug 2024
The breakfast has varieties of food and the staff are very nice
Muhamad Kamaruddin “Superb”
23 Jun 2024
Everything is good.... Room good, food good, very clean hotel.
glennmarron “Very good”
20 May 2024
The hotel has water dispensers everywhere, so I can have hot or cold water anytime. And the front desk straight away gave me 2 access cards, I don't have to request them again like in other hotels
