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Jl. Mayjend Sungkono 120, Surabaya, 60256 (show map)
Hotel Overview
Formerly Shangri-la Hotel Surabaya
Before May 2021 Shangri-la Surabaya was known as Shangri-la Hotel Surabaya
Sorry, we have no rooms available at the Shangri-la Surabaya from Sun, 06 Apr 2025 to Mon, 07 Apr 2025
Click here to try different dates or please see the list of alternative hotels below.
Hotels near the Shangri-la Surabaya from Sun, 06 Apr 2025 to Mon, 07 Apr 2025
The distance shown is the approximate straight line distance in km from Shangri-la Surabaya to the alternative hotel
Setup a Price Alert for Shangri-la Surabaya
Each day we'll check prices and send you an email for your selected dates at Shangri-la Surabaya. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Hotel Policies
Check-In
From 14:00:00 hours
Check-Out
Untill 12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Children’s Meal Policy for All Shangri-La Circle Members
When accompanied by a dine-in adult, up to 2 children of registered in-house hotel guests at the age of 6 and below can enjoy buffet meals at the all-day dining venues at no additional charge. Additional children at the age of 6 and below and all children who are above 6 years of age but under 12 years of age will receive a 50% discount on the adult buffet price. Registered in-house hotel guests can also join Shangri-La Circle at any time during their stay to enjoy the meal plan. Children of non-registered walk-in guests under the age of 12 will receive a 50% discount on buffet meals at the all-day dining outlets.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews
girisha “It was good”
21 Mar 2025
The room and beds were very comfortable and servicewas prompt.
Anna “Amazing stay”
09 Mar 2025
Everything is absolutley amazing, but lightening and bed are impressive ❤️
Michael “Would 100% stay again”
01 Jan 2025
Nearly everything. The place is amazing as are the staff
Aruna “Pure luxury and bliss.”
10 Dec 2024
Great restaurants and a spa. Loved the Christmas decorations too. One little thing I enjoyed was how the TV lit up with calm yet happy music once you step into your room each time; it was super welcoming.
Iylia Nadhirah “Very good”
07 Dec 2024
The room is spacious and comfortable. Good sprrad of breakfast.
Rachael “Fantastic facilities and staff. Would happily stay again”
26 Nov 2024
Clean, comfortable, stylish, great facilities and staff
Uluc “Was my first time and will always be everytime. Well done”
26 Nov 2024
Guest Relations Frisca and Duty Manager Benny and overall fo team and executive lounge team was very helpful
Arthur “Great hotel with excellent quality and facilities but lacking the personal touch a little bit”
14 Nov 2024
Very nice rooms, great facilities and excellent restaurants on site
Hasan “Perfect for a short stay in Surabaya!”
21 Oct 2024
The food was delicious, rooms were clean and the staff was great.
Tze “The brand tells it all”
15 Oct 2024
Location is a bit far from shopping but is close to toll way so access to airport is easy. Was offered an upgrade room, bed is comfortable and room is very spacious.
