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Hotel Mercure Surabaya

Jl. Raya Darmo 68-78, Surabaya, 60264 (show map)

7.5

Good

87 verified reviews

1/40

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Hotel Overview

Situated right in the city centre just a 10-minute drive from Tunjungan Plaza Shopping Mall, Mercure Surabaya offers modern and cosy accommodation with an outdoor swimming pool, free WiFi in all areas of the property, and free on-site private parking for guests who drive. The property also has meeting/banquet facility for special events.
It takes a 10-minute drive from the property to the Submarine Monument and Raya Gubeng Railway Station. The historic Grand Ampel Mosque is reachable within a 20-minute drive. Getting to Juanda International Airport will take around 30 minutes by car.
The cosy rooms at Mercure Surabaya are all air-conditioned and each one is fitted with a cable TV, a fridge, minibar, wardrobe, and an en suite bathroom featuring bath or shower facility, slippers, bathrobes, and free toiletries. Fresh towels and linen are also provided. Guest can enjoy Surabaya city view from the room.
The concierge service at the 24-hour front desk are available to help guests with laundry requests, arranging car hire and babysitting service, as well as organising massages at the on-site spa and wellness centre. Other facilities like fitness centre, luggage storage, newspapers, safety deposit box and sauna are accessible for free.
The property also offers its four on-site dining outlets like the Lanhua Restaurant serving Chinese dishes for lunch and dinner, and Trimurti Restaurant's all-day Indonsian and western dining option. The Coffee Cafe presents scrumptious and refreshing light snacks as well as beverages, and the Ebisu Restaurant offerung an array of delicious Japanese menu during lunch and dinner.

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Rooms

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Rooms List

Family King Studio Suite - enter dates to see room photos

Includes VIP butler service, a separate living room and a free daily newspaper.

Privilege Twin Room with City View - enter dates to see room photos

The fireplace is a top feature of this quadruple room. Featuring free toiletries and bathrobes, this quadruple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned quadruple room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

Classic Room King Bed - enter dates to see room photos

The unit has 1 bed.

Deluxe Suite with King Bed - enter dates to see room photos

The unit offers 1 bed.

Privilege King Room with City View - enter dates to see room photos

The unit has 1 bed.

Privilege Suite - enter dates to see room photos

Classic Room Twin Bed - enter dates to see room photos

The unit offers 1 bed.

Classic Superior King Room with City View - enter dates to see room photos

The unit has 1 bed.

Classic Superior Twin Room with City View - enter dates to see room photos

The unit offers 1 bed.

Privilege Luxe Twin Room - enter dates to see room photos

The unit offers 1 bed.

Privilege Luxe Family King Room - enter dates to see room photos

The unit has 1 bed.

Map

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Facilities of Mercure Surabaya

General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere

Activities
Cycling, Table tennis, Water sport facilities (on site)

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, BBQ facilities, Grocery deliveries, Packed lunches, Restaurant, Room service, Snack bar, Special diet menus (on request), Vending machine (drinks), Vending machine (snacks)

Pools and wellness
Fitness centre, Hot tub, Massage, Outdoor pool, Outdoor pool (all year), Sauna, Spa and wellness centre

Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (surcharge)

Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Express check-in/check-out, Lockers, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk, Valet parking

Common areas
Chapel/shrine, Garden, Shared lounge/TV area, Terrace

Entertainment and children services
Babysitting/child services, Evening entertainment, Karaoke, Kids' club

Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press

Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities

Shops
Barber/beauty shop

Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms

Room facilities [ These may vary room to room ]
Additional Toilet, Air Conditioning, Alarm clock, Bath, Bath or Shower, Bathrobe, Bathroom, Bidet, Cable Channels, City view, Desk, Dining area, Dining table, DVD Player, Electric kettle, Entire unit wheelchair accessible, Fireplace, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Heating, Hot Tub, Interconnected room(s) available, Iron, Ironing Facilities, Linen, Minibar, Oven, Refrigerator, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Slippers, Sofa, Soundproofing, Tea/Coffee Maker, Telephone, Tile/Marble floor, Toilet, Towels, TV, Upper floors accessible by lift, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet

Last updated: 21 Jan 2025 - Update now

Hotel Policies

Check-In
From 14:00:00 hours

Check-Out
Untill 13:00:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

Traveller reviews

7.5

Good

87 verified reviews

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Michael Yonathan

“A high class hotel with a modest price in Surabaya”

10.0

11 Nov 2024

The room was very spacious and comfortable. The whole room including the toilet was clean and neat. The breakfast had varieties of local food that is tasty. The greatest catch is the smart TV that you can use to connect to your phone and watch your favorite videos.

Doreen