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Hotel JW Marriott Hotel Surabaya

JL Embong Malang 85-89, Surabaya, 60261 (show map)

8.9

Fabulous

445 verified reviews

1/40

See rooms & prices »

Hotel Overview

Set in the heart of business and shopping district of Surabaya, JW Marriott Hotel Surabaya offer a luxurious 5-star accommodation, with exquisite European décor, outdoor pool and a fitness centre. The hotel provides 24-hour room service and free on-site parking.
Fitted with floor-to-ceiling windows overlooking the city, all air-conditioned rooms come with flat-screen cable TVs and a safety deposit box. A minibar, tea/coffee maker and free bottled water are provided. En suite bathrooms include separate marble bath and shower facilities.
The hotel offers 24-hour car rental and a business centre. Massage services are available at JW Marriott Health Club, which also features a well equipped fitness centre.
Guests can enjoy a wide range of international dishes at The Pavilion International Restaurant, Tang Palace Chinese Restaurant, Imari Japanese Restaurant and Uppercut Steakhouse. SBCO (Surabaya Baking Company) offers a selection of sweet and savoury delights.
JW Marriott Hotel Surabaya is a 5-minute walk from Tunjungan Plaza shopping mall and a 45-minute drive from Juanda International Airport.

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Rooms

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Rooms List

King Room with City View - enter dates to see room photos

This double room's special features are the pool with a view and the hot tub. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed.

King Room with Skyline View - Executive Lounge Access - enter dates to see room photos

The pool with a view and hot tub are the special features of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as garden views. The unit has 1 bed.

Junior King Suite with Skyline View - Executive Lounge Access - enter dates to see room photos

Guests will have a special experience as this double room provides a pool with a view and a hot tub. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as garden views. The unit offers 1 bed.

One Bedroom Suite, 1 King Bed - enter dates to see room photos

This double room's standout features are the pool with a view and hot tub. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as garden views. The unit has 1 bed.

Junior King Suite with Skyline View - enter dates to see room photos

Guests will have a special experience as this double room features a pool with a view and a hot tub. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed.

Premium Double Room with Two Double Beds and Skyline View - enter dates to see room photos

The pool with a view and hot tub are the standout features of this suite. The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bath. The suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 2 beds.

Twin Room with City View - enter dates to see room photos

This twin room features a pool with a view and a hot tub. Offering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 2 beds.

Executive Deluxe, 2 Twin Bed - enter dates to see room photos

This twin room's standout features are the pool with a view and hot tub. Offering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 2 beds.

One Bedroom Residential Suite, 1 King Bed - enter dates to see room photos

This double room's standout features are the pool with a view and hot tub. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, executive lounge access as well as garden views. The unit has 1 bed.

Chairman Suite, 1 King Bed; 2 Twin Bed - enter dates to see room photos

Guests will have a special experience as this suite offers a pool with a view and a hot tub. Boasting a private entrance, this air-conditioned suite comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. The spacious suite features soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with cable channels, as well as garden views. The unit has 3 beds.

Presidential Suite, 1 King Bed; 2 Twin Bed - enter dates to see room photos

This suite's standout features are the pool with a view and hot tub. Featuring a private entrance, this air-conditioned suite is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. The spacious suite offers soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with cable channels, as well as garden views. The unit offers 3 beds.

Two Bedroom Residential Suite, 1 King Bed; 2 Twin Bed - enter dates to see room photos

This apartment boasts a pool with a view and a hot tub. This spacious apartment comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The air-conditioned apartment provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 3 beds.

Premium King Room with Skyline View - enter dates to see room photos

The unit offers 1 bed.

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Facilities of JW Marriott Hotel Surabaya

General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, BBQ facilities, Breakfast in the room, Restaurant, Room service, Snack bar, Special diet menus (on request)

Pools and wellness
Fitness centre, Hot tub, Massage, Outdoor pool, Outdoor pool (all year), Sauna

Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (free)

Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Luggage storage, Private check-in/check-out, Safety deposit box, Valet parking

Common areas
Garden, Shared lounge/TV area, Sun terrace

Entertainment and children services
Evening entertainment, Kids' club, Nightclub/DJ

Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press

Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities

Shops
Barber/beauty shop

Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms, Soundproof rooms

Last updated: 17 Feb 2025 - Update now

Hotel Policies

Check-In
14:00:00- hours

Check-Out
-12:00:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

Traveller reviews

8.9

Fabulous

445 verified reviews

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Service

Rooms

10.0

02 Sep 2024

JW Marriott Surabaya is an absolutely beautiful property that boasts many of the best amenities in the city. It is fully self-sufficient with everything you may require within easy reach: not only do you have the usual comforts, like the 6th-floor rooftop pool next to a loveable observation deck and meditation grounds, massage parlour, gym etc.; but also no fewer than five different eateries, each of them a culinary attraction in its own right. We had a very memorable welcome coffee in the lovely bakery downstairs (hi Fera!) and a very enjoyable dinner in the steakhouse, rightfully proud to be the best in Surabaya. In fact, while the city itself is vibrant, colourful and alive, it can also be a bit much at times, and this hotel with its lowkey luxurious rooms, comfy beds and immaculate facilities is just what one needs to recharge. Speaking of recharging, the absolutely mind-blowing breakfast deserves a special mention—I don't think I ever saw a similarly wild choice of different cuisines and mouthwatering dishes served with comparable elegance anywhere else. You could basically disregard everything else I wrote and simply come for the breakfast and you wouldn't be disappointed. Finally, staff here are exceptionally friendly (shoutout to the extraordinary Afdilah who had to tolerate my incessant questioning and helped us throughout our stay) even by Indonesian standards, and that's a hard bar to clear. All in all, it's a place I'd come back to just to stay in the hotel, even though venturing out is a breeze, too—JW Marriott is very well located in the centre of the city and most of the local attractions are within easy reach.

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Hotel JW Marriott Hotel Surabaya

JL Embong Malang 85-89, Surabaya, 60261 (show map)

Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you

Rooms List

King Room with City View - enter dates to see room photos

King Room with Skyline View - Executive Lounge Access - enter dates to see room photos

Junior King Suite with Skyline View - Executive Lounge Access - enter dates to see room photos

One Bedroom Suite, 1 King Bed - enter dates to see room photos

Junior King Suite with Skyline View - enter dates to see room photos

Premium Double Room with Two Double Beds and Skyline View - enter dates to see room photos

Twin Room with City View - enter dates to see room photos

Executive Deluxe, 2 Twin Bed - enter dates to see room photos

One Bedroom Residential Suite, 1 King Bed - enter dates to see room photos

Chairman Suite, 1 King Bed; 2 Twin Bed - enter dates to see room photos

Presidential Suite, 1 King Bed; 2 Twin Bed - enter dates to see room photos

Two Bedroom Residential Suite, 1 King Bed; 2 Twin Bed - enter dates to see room photos

Premium King Room with Skyline View - enter dates to see room photos

Map

Setup a Price Alert for JW Marriott Hotel Surabaya

Facilities of JW Marriott Hotel Surabaya

Hotel Policies

Traveller reviews

Hotel Ratings (Click to select a rating)

“CNY 2025”

“Good value for money Will be back”

“Superb”

“Fantastic stay!”

“Great size but not great in experience”

“Very good”

“The BEST hotel I have ever stayed in my life.”

“Superb”

“Great hotel, a bit old style and need some upgrades.The service level and all staff is above 5 star!”

“A destination that is a world unto itself”

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