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Jl. Tunjungan 12, Surabaya, 60275 (show map)
Hotel Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
King RoomSetup a Price Alert for DoubleTree by Hilton Surabaya
Each day we'll check prices and send you an email for your selected dates at DoubleTree by Hilton Surabaya. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of DoubleTree by Hilton Surabaya
General
On-site parking, Parking, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Special diet menus (on request)
Pools and wellness
Fitness centre, Outdoor pool, Outdoor pool (all year), Sauna
Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (free), Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Express check-in/check-out, Private check-in/check-out, Safety deposit box, Tour desk, Valet parking
Common areas
Shared lounge/TV area, Terrace
Entertainment and children services
Children's playground, Kids' club, Nightclub/DJ
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Bath, Bath or Shower, Bathrobe, Bidet, CD Player, Desk, Flat-screen TV, Free toiletries, Hairdryer, Heating, Interconnected room(s) available, Internet Facilities, Ironing Facilities, Radio, Safety Deposit Box, Seating Area, Slippers, Tea/Coffee Maker, Telephone, Toilet, TV, Video, Wake-up service
Hotel Policies
Check-In
14:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Dear Valued Guest,We are glad to have you and thank you for staying with us.Kindly be informed that Surabaya City Council will hold a street carnaval along Tunjungan Street which is dubbed as “Karnaval Nang Tunjungan.” The event is held on Sunday, October 30, 2022 from 2pm to 9pm. The event is open for public, you are welcome to join the event.In conjunction with the event, Tunjungan Street will be temporarily closed for vehicle access from 00.01 am until 11.59pm on 30 October 2022.Hotel guests will still be able to travel in and out through Jalan Gemblongan (coming to hotel) and from Jalan Tunjungan turns to Jalan Genteng Kali (for going out of hotel). Do expect heavier traffic along the way and please make ample time to travel during this event. Should you need any assistance, our security team is happy to help you on your way to or from the hotel.Should you have any concerns or inquiries, please do not hesitate to let us know by dialling GSM mobile at 62 811 3200 5302, and we will be more than happy to assist you.Thank you and we wish you a pleasant stay!
Traveller reviews
Nur Farha Qaiyishah “Awesome!”
31 Dec 2024
splendid spread of breakfast. Comfortable beds and very friendly staff
Khairul “Best of the best location peaceful place to rest”
24 Dec 2024
The swimming pool The pillows The TV Channel The housekeeper The front desk service The security guard service play important roles at Double Tree by Hilton, they did a great job, without fail to check every vehicles, be it clear weather or raining weather, and the security guard service also did a great job by directing traffic during Navy day events from Midnight to 2200hrs. Keep up the good job guys and good service. Ten Thumbs 👍🏽 up tip top.
Iliyana “Amazing place to stay in Surabaya”
10 Dec 2024
I like everything. The hotel Is very nice, quiet and safe for the guests. Room is comfortable. The breakfast was very good. Staff is helpful and kind.
Micky “Superb”
09 Dec 2024
The staff was very friendly! Room was clean and comfortable.
Dyana “Awesome stay”
13 Nov 2024
We did our check-in at the executive lounge desk and was served by the friendly Asrori while waiting for our room to be ready. Both rooms were excellent, spacious and had such good facilities/ amenities.
Maryanni “Very good”
04 Nov 2024
Good spread of breakfast with local delights. Friendly and helpful staffs. Situated along the food street Tunjugan.
Nina “Amazing 🤩”
21 Oct 2024
Rooms were lovely, the buffet breakfast, lunch and dinner were amazing and the pool was awesome. Staff were fantastic and thoughtful.
Tze “Bring your own towels”
08 Oct 2024
Location is good, close to shopping and citywalk, bed is big and mattress firm enough
Elly “Excellent relaxing place in a busy area”
19 Sep 2024
It offers quiet place and relaxing. We do enjoy the breakfast experience. Hope they will keep up the great service.
Olivier “Great hotel, good location, good amenities.”
19 Sep 2024
Nice room size, very clean, fantastic breakfast buffet, good wifi.
