Resort Edem Resort Medical & SPA (formerly Edem Resort) 

General
Free parking, On-site parking, Parking, Pets allowed, Private parking, WiFi everywhere

Activities
Billiards, Cycling, Fishing, Golf course (within 3 km), Hiking, Horse riding, Mini golf, Table tennis, Tennis court, Water sport facilities (on site)

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, BBQ facilities, Breakfast in the room, Grocery deliveries, Packed lunches, Restaurant, Room service, Special diet menus (on request)

Pools and wellness
Beachfront, Fitness centre, Hammam, Hot tub, Indoor pool, Indoor pool (all year), Massage, Private beach area, Sauna, Spa and wellness centre

Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Electric vehicle charging station, Shuttle service (surcharge)

Front-desk/reception area services
24-hour front desk, Concierge service, Express check-in/check-out, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk, Valet parking

Common areas
Chapel/shrine, Games room, Garden, Shared lounge/TV area, Sun terrace, Terrace

Entertainment and children services
Babysitting/child services, Karaoke

Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press

Business facilities
Fax/photocopying, Meeting/banquet facilities

Shops
Barber/beauty shop

Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms

Room facilities [ These may vary room to room ]
Additional Toilet, Air Conditioning, Balcony, Barbecue, Bath, Bath or Shower, Bathrobe, Bathroom, Bidet, Cable Channels, Carpeted, Clothes rack, Desk, Dining area, Dining table, Dishwasher, Dressing Room, Electric kettle, Entire unit located on ground floor, Extra Long Beds (> 2 metres), Fireplace, Flat-screen TV, Free toiletries, Hairdryer, Heating, Interconnected room(s) available, Iron, Ironing Facilities, Kitchen, Kitchenette, Kitchenware, Lake view, Linen, Microwave, Minibar, Mosquito net, Outdoor dining area, Outdoor furniture, Oven, Private entrance, Refrigerator, Safety Deposit Box, Satellite Channels, Sauna, Seating Area, Shower, Slippers, Sofa, Soundproofing, Stovetop, Telephone, Terrace, Toilet, Towels, TV, Upper floors accessible by lift, Upper floors accessible by stairs only, View, Wake-up service, Wardrobe/Closet

Check-In
From 14:00 hours

Check-Out
Untill 12:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Edem Resort Medical & SPA in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Guests under the age of 18 can only check in with a parent or official guardian. Rules for the stay of children in the Edem Resort Medical&SPA spa area: The spa area is available only for children over 4 years old; For children from 4 to 12 years old, it is available every day from 08:30 to 14:00 under the supervision of accompanying adults. The use of inflatable toys in the pool is prohibited (
In the restaurants of Edem Resort Medical&SPA, there are some restrictions on visits with children under 12 years old:
For children up to 4 years of age, the service "room-service" (Children's and general menu of restaurants) has been implemented without additional charging of interest for service. If necessary, a high chair for feeding will be delivered to the room. It is impossible to visit restaurants with children under 4 years old. If desired, parents/accompanying persons can also use the "room-service" service at the same time as the child's meal, also without additional payment for the service.
Visiting the Terrace by the Lake restaurant is allowed for children aged 4 to 12 years until 18:00, visiting the De Vine restaurant until 20:00. At other times, you can use the "room-service" service on general terms.
Please note that the hotel will contact you directly regarding the prepayment of your reservation. Prepayment should be made within 2 days after booking. The hotel reserves the right to cancel your reservation in case the deposit has not been transferred.
The Edem Resort Medical & SPA team takes care that the stay of guests and their pets is comfortable and at the same time does not cause discomfort to other guests of the hotel. The hotel has the following conditions for staying with pets: – when staying in the Hotel with a pet – it is necessary to make a cash deposit in the amount of 600 USD to 1200 USD, depending on the size of the animal, for possible risks of damage to hotel property. Spoilage or damage to hotel property is considered any action committed by a pet, which led to material damage to the hotel (furniture damage, carpet contamination, scratches on the floor or walls, etc.). In the absence of damage, the money deposit is returned at the end of the stay at the hotel. In case of discovery of damaged or damaged property, the guest is obliged to pay for all damages according to the price list located at the hotel reception.
In addition to the amount specified in the previous paragraph - pay UAH 2,500. as a one-time payment for general cleaning, which is carried out by a hotel employee after the departure of a guest living with pets while preparing the room for the next guest.
Rules for the stay of your little pets in the hotel: 1. In the guest areas of the hotel, your furry friend must be in your arms/on a leash, not run around the guest areas and not be left alone without supervision. 2. Do not leave your friends alone in the room - they will miss you. 3. Guests who come to the hotel with pets must ensure that the pet does not mark the green areas on the hotel territory, as well as furniture, curtains, walls in the hotel premises. 4. We ask our guests to ensure the absence of a pet during the cleaning of the room by the hotel staff or during the repair work in the room. 5. Accommodation with pets is possible / is provided from the “Standard” room category.