Hotel Khemara Sovannphum Hotel  

25 Jan 2025

I really enjoyed my stay here. As a solo traveler, I felt safe, and welcome. My room was always clean, and stocked with drinking water.

17 Jan 2025

We booked this hotel for New Year and for our honeymoon in Cambodia. We chose this hotel due to its location a little out of town so away from the hustle and bustle of tourists and noise of the city but with just a short walk to the shops restaurants and Facilities. Even before we arrived the communication was fantastic welcoming and friendly. Sadly we arrived later than expected due to a delay with the bus but even arriving late we were still greeted with happy smiling faces that could not do enough for us. This level of customer service continue throughout our stay, every single staff member was helpful, a tentative and service minded. A special mention too; Laiseang (Absolutely Outstanding!) Sivinh Sophea Daro (Housekeeping manager) All the staff The hotel is exceptionally clean, with the rooms decorated to a high standard but still with a Cambodian twist. We initially stayed in 108 which was a huge room with a bath and own vanity area. It had a view over the Royal sports club, under balcony where you could watch the Sunset. Considering how close to hotel is to the main road the rooms are very quiet, you can enjoy a little piece of nature in the tranquility of the gardens. Located just a 5-minute walk to the closest local supermarket, with a cultural fresh fruit and vegetable place next door. 15 minute walk into Siem Reap City Center and Pub Street. Unfortunately one of us had an accident on a jungle offroad motorbike trip resulting in a broken arm and 6 stitches; I didn't want to be anywhere else other than the comfort and safety of this hotel. The staff were extremely accommodating, sympathetic and couldn't do enough to make our stay even better and more comfortable. Even as I lay here underneath the shade of the palm trees in the pool area I think how lucky I am to have experienced the hospitality and genuine empathy from these wonderful people. We were also lucky enough to meet the owner of the hotel, who was lovely.

14 Jan 2025

Big pool & big room. Seang was absolutely amazing through out the whole stay! He’s English is excellent he’s so polite and helpful! Thankyou so much for your service!

13 Jan 2025

Excellent Breakfast and Friendly Staff The front office staff were incredibly welcoming and always asking about our staying. Breakfast including with room was excellent. The room was clean and Cousy. The swimming pool was big and cleaning. I am really loving my stay. I will come back again. Thank you for all staff always helping us during our stay.

12 Jan 2025

Everything was excellent apart from the breakfast. The Khmer option was packet noodles and the western option poor quality sausage and undercooked egg, also only carton orange as a juice option in a country like Cambodia is exceptionally poor. I don't blame the staff , who where faultless, but rather the management. An hotel of this calibre ought to have an at least passable breakfast menu. Having said that the coffee was excellent

06 Jan 2025

Quiet, comfortable and had a good swimming pool - contrary to reports was not dirty

07 Dec 2024

Staff were amazing. The best I have ever experienced and I have travelled a lot in my life. They went out of their way to accommodate me and my needs and I was highly impressed

06 Dec 2024

When we arrived we had some issues with the room but they immediately gave us another one. It was our second time in Siem Reap and we loved this location of the hotel! We had to leave early in the morning and they gave us a breakfast box to go!

23 Nov 2024

Pros: The staff were super friendly and helpful. Our room was larger than expected and comfortable. The complimentary breakfast was nice and the hotel décor has some character. This hotel is only 800m from the Phare Circus, which is definitely worth checking out.

14 Oct 2024

Staff friendly, large rooms, effective air-conditioning