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Hotel Heritage Suites Hotel (formerly Heritage Suites Hotel Relais & Chateaux)

Wat Polangka, Slor Kram cummune, Siem Reap (show map)

Superb

402 verified reviews

1/40

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Hotel Overview

Heritage Suites Hotel offers an outdoor saltwater pool and free WiFi access throughout the property.
Heritage Suites Hotel is located a 3-minute walk to Royal Palace and Angkor National Museum. The historical Angkor Wat Temple is just 8 km away.
Encompassing a blend of traditional furnishings with modern amenities, air-conditioned, our hotel do not provide TV in the room, the TV are on requested only, tea/coffee making facilities and a minibar. Private bathrooms include shower facilities and free toiletries.
At Heritage Suites guests can enjoy a rejuvenating spa treatment, an outdoor swimming pool and an appetizing food selection of local Khmer cuisine and continental dishes. A 24-hour front desk can assist with travel arrangements, car rentals and room service. A business centre is also available.
Guests can have lunch or dinner at Heritage Suites Restaurant which serves Khmer and Western cuisines. The weekly Apsara Dance performance is available every Tuesday evening from 19:30 - 20:30 hrs between November and March.

Formerly Heritage Suites Hotel Relais & Chateaux

Before June 2019 Heritage Suites Hotel was known as Heritage Suites Hotel Relais & Chateaux

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Rooms List

Heritage Double Room - enter dates to see room photos

This air-conditioned room is fitted with a tea/coffee making facilities and a minibar. The private bathroom includes shower facilities and free toiletries. Benefits include: - Welcome drink and cool towel upon arrival - Seasonal fresh fruit basket in room - Turndown service every evening

Bungalow Suite - enter dates to see room photos

This spacious air-conditioned suite is fitted with a tea/coffee making facilities. The private bathroom includes a bathtub, indoor and outdoor shower facilities, a steam room and free toiletries. The suite also features a separate living area. Benefits include: - Welcome drink and cool towel upon arrival - Seasonal fresh fruit basket in room - Turndown service every evening

Residence Suite - enter dates to see room photos

Our premium residence pool suite (180 sqm / 1,938 ft²) is your own Siem Reap pool home-away-from-home. It features both an outdoor jacuzzi and a private pool, thatched-roof outdoor lounge in a private walled garden plus work area, a large salon and beautiful dining table. Reinvigorate in your private steam room and indulge in the oversized stone bathtub in the serenity of your own private sanctuary.

Suite with Private Pool - enter dates to see room photos

Our Heritage Pool Suites feature a private outdoor swimming pool (length 8 meters) with its terrace and seating to sunbathe and indulge in quitness after a day at the temples. Reinvigorate in your own steam room and indulge in the oversized stone bathtub. High speed internet, Malongo espresso machine, fine teas, daily turndown service and separate WCs. Enjoy the serenity of your own boutique pool sanctuary (indoor 80 m² / 861 ft²) tucked away 15 minutes from Angkor.

Suite with Hot Tub - enter dates to see room photos

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Facilities of Heritage Suites Hotel

General
WiFi everywhere

Activities
Cycling, Golf course (within 3 km), Horse riding

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Breakfast in the room, Packed lunches, Restaurant, Room service, Snack bar, Special diet menus (on request)

Pools and wellness
Hot tub, Massage, Outdoor pool, Outdoor pool (all year), Sauna, Spa and wellness centre

Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire

Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk

Common areas
Garden, Sun terrace, Terrace

Entertainment and children services
Babysitting/child services

Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press

Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities

Miscellaneous
Air conditioning, Allergy-free room, Designated smoking area, Facilities for disabled guests, Family rooms, Non-smoking rooms, Soundproof rooms

Room facilities [ These may vary room to room ]
Additional bathroom, Additional Toilet, Air Conditioning, Balcony, Barbecue, Bath, Bath or Shower, Bathrobe, Bathroom, Children's high chair, Clothes rack, Coffee machine, Desk, Dining area, Dining table, Dressing Room, Electric kettle, Entire unit located on ground floor, Entire unit wheelchair accessible, Extra Long Beds (> 2 metres), Fan, Free toiletries, Garden view, Hairdryer, Hardwood/Parquet floors, Heating, Hot Tub, Hypoallergenic, Interconnected room(s) available, Iron, Ironing Facilities, Laptop safe, Linen, Minibar, Mosquito net, Outdoor dining area, Outdoor furniture, Patio, Pool view, Private Pool, Radio, Safety Deposit Box, Satellite Channels, Sauna, Seating Area, Shower, Slippers, Sofa, Soundproofing, Spa Bath, Tea/Coffee Maker, Telephone, Terrace, Tile/Marble floor, Toilet, Towels, Towels/Sheets (extra fee), TV, Upper floors accessible by stairs only, View, Wake-up service, Wardrobe/Closet

Last updated: 21 Jan 2025 - Update now

Hotel Policies

Check-In
14:00:00- hours

Check-Out
-12:00:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Stay on 24th December, Compulsory X'mas dinner Adult 60.00 net per person and Child 6Years to 11 Years USD 30.00 per person.
Stay on 31st December, Compulsory New Year dinner USD 130.00 per person adult and Child USD 65.00 per person.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Traveller reviews

Superb

402 verified reviews

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Viktorija

“Would stay here again!”

10.0

18 Jan 2025

It was a pleasant escape from the chaos of Siem Reap. Since we switched hotels, this place was wonderful. Its a gorgeous facility with a beautiful environment. Gorgeous garden and a pool area, breakfast was good too. The restaurant staff were a highlight, very nice people! Rooms were always cleaned and the staff left gifts in the room every day so that was surprising. We were very happy to stay here because we didnt really want to leave to the city. An escape, as I have mentioned!

Nicholas

“Small scale, friendly, quality hotel in Siem Reap”

9.0

16 Jan 2025

Great hotel in Siem Reap, convenient location for important sights in the city. Very friendly capable and professional staff at the hotel.

Jennifer

“Wonderful hotel with a local charm and exceptional staff”

10.0

16 Jan 2025

Wonderful hotel and experience from the moment I arrived to when I left. The hotel is beautiful and comfortable and I especially loved the dining area. The food is excellent with a good range of Cambodian and western options, although I mainly tried the Cambodian ones. And the staff were fantastic. So welcoming and warm and they really aimed to make sure I was comfortable. They truly made my stay memorable.

Caroline

“Thoroughly enjoyable; live jazz band on Thursday was great!”

8.0

13 Jan 2025

Boutique hotel with an exclusive feel - certainly if you stay in one of the bungalows. the staff make you feel at home and special. Exceptional restaurant/bar area.

Philip

“Superb”

9.0

10 Jan 2025

very welcoming staff, beautiful fragrences around the property

Ayesha

“Very good”

8.0

25 Dec 2024

The rooms are spacey and bright - appreciate that the cooling system worked well despite the size of the room. love the personal steam room and giant tub

Simon

“Great location for a quiet, cosseted stay, with lovely staff”

9.0

10 Dec 2024

Charming, attentive staff and excellent facilities. Good range of tasty, beautifully-presented food, complemented by a great range of drink options. Large, comfortable and quiet rooms in excellent location. Great value for money and close to all the key sights.

Philip

“Friendly and helpful staff run calm and beautiful hotel that combines old-world style with every modern convenience.”

10.0

02 Dec 2024

The hotel was a haven of peace and tranquility in a the middle of a bustling city. Our room was amazing… very spacious and tastefully decorated and it even had its own small swimming pool to cool off in (even though the large main swimming pool was only a few paces away). The staff were wonderful - always willing to help and very friendly. The food in the hotel was great too and definitely make sure you are around for the Monday night Jazz night held in their restaurant. All in all - this place can’t be beaten.

Christopher

“Thank You”

7.0

02 Dec 2024

Brilliant staff, lovely and clean, arranged a tuktuk to the half marathon which was great, breakfast a la carte which was very tasty

Jeremy

“Perfect holiday stay with both cultural and poolside chilling options.”

10.0

25 Nov 2024

Fabulous, spacious room with totally private patio area. Bar and snacks restaurant by the pool plus smarter restaurant serving good local and international cuisine. Couple of jazz nights (free of charge) with dinner. Really friendly, helpful and considerate staff made me feel exceptionally welcome. Close to National Museum and not too far from other excellent restaurants.