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1085 Heping Road, Shenzhen, 518010 (show map)
Hotel Overview
Formerly Shenzhen Best Western Felicity Hotel, Luohu Railway Station
Before November 2024 Felicity Hotel Shenzhen, Luohu Railway Station was known as Shenzhen Best Western Felicity Hotel, Luohu Railway Station
Before July 2019 Felicity Hotel Shenzhen, Luohu Railway Station was known as Best Western Shenzhen Felicity Hotel
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Facilities of Felicity Hotel Shenzhen, Luohu Railway Station
General
Free parking, On-site parking, Parking, Private parking
Services
Internet services
Food & Drink
Breakfast in the room, Restaurant, Room service
Pools and wellness
Massage, Outdoor pool, Outdoor pool (seasonal)
Transportation
Car hire
Front-desk/reception area services
24-hour front desk, Concierge service, Express check-in/check-out, Luggage storage, Safety deposit box, Tour desk
Common areas
Garden
Cleaning services
Daily maid service, Ironing service, Laundry
Business facilities
Fax/photocopying, Meeting/banquet facilities
Shops
Barber/beauty shop
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Additional Toilet, Air Conditioning, Bath, Bath or Shower, Bathroom, Cable Channels, Carpeted, City view, Clothes rack, Desk, Electric kettle, Entire unit located on ground floor, Entire unit wheelchair accessible, Flat-screen TV, Free toiletries, Hairdryer, Heating, Interconnected room(s) available, Iron, Ironing Facilities, Landmark view, Linen, Mountain view, Refrigerator, Riverview, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Slippers, Sofa, Soundproofing, Tea/Coffee Maker, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Last updated: 12 Jan 2025 - Update now
Hotel Policies
Check-In
12:00:00- hours
Check-Out
-14:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that the outdoor swimming pool and the fitness centre are currently under renovation until further notice. Shenzhen Best Western Felicity Hotel, Luohu Railway Station apologises for any inconvenience that this may cause.From Luohu Subway Station (exit D), take the lift to the 3rd floor, turn left, walk pass the bridge and then turn right to the property.From Luohu Railway Station in West Plaza, walk into the pedestrian tunnel and then walk toward Heping Road.Please note that the property's 3P Floor with games room, sauna bar is currently under renovation until further notice. Best Western Shenzhen Felicity Hotel apologises for any inconvenience that this may cause.Limited to only 1 children that under 1.2 metres dine breakfast for free . Extra charges will apply if children above 1.2 metres wish to dine with their accompanying adults.From November 09 2018, the opening hours of the Executive Lounge are changed to 10:30-23:00. The Executive Lounge will stop serving breakfasts until further notice. Customers who booked executive rooms with breakfast can have breakfast at the Haizhizun Restaurant in the lobby from 7:00-10:00.This property reserves the right to release the room after 18:00 on the day of check-in. Guests who plan to arrive after this time should contact the property directly. The contact information can be found on the confirmation letter.
Traveller reviews
“Convenient located 5 star hotel.”
22 Dec 2024
Location is within 10 minutes of walking distance over the bridge to the other side of the ride. ( turn left after coming out of station and go up the escalator ) . On leaving there is another route to luohu station on a flatter ground do ask the receptionist. The rooms is a good size, with a bath and storage room, the temperature is always kept warm. Laundry facilities in 9th Floor it costed us 23 for a load including drying, The hotel is closed to all amenities for food and shopping as well as travelling to other area or China,
“The view to the river is excellent, but the window needs clean and can be open for fresh air.”
17 Dec 2024
Location OK Room, no fresh air Breakfast, satisfied
“Good location, next to metro and train, value of money but you must speak Chinese to get to hotel.”
13 Dec 2024
The location is actually close to train station, metro from Hong Kong and Shenzhen metro make it easy to get around if you can speak Chinese. However the hotel name in Chinese is "Futian" if you asked Chinese people Felicity hotel they will have no idea. Tip: Google map doesn't work there, use iPhone map App will help to get directions.
“Good”
07 Dec 2024
Location 7 eleven inside Hotel lobby Friendly staff
Hotels Nearby
Shenzhen Sunshine Hotel, Luohu
Distance : 1.17 KM
Hyatt Place Shenzhen, Dongmen
Distance : 1.33 KM
The St. Regis Shenzhen
Distance : 1.39 KM
Vienna Hotel Shenzhen Lo Wu Control Point
Distance : 1.48 KM
Ruiya Aparthotel
Distance : 2.12 KM
Shenzhen Hualian Boutique Hotel
Distance : 2.24 KM