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12 Hengshan Road, Shanghai, 200031 (show map)
Hotel Overview
Formerly Twelve at Hengshan, A Luxury Collection Hotel, Shanghai
Before April 2021 HUALUXE Shanghai Twelve At Hengshan, an IHG hotel was known as Twelve at Hengshan, A Luxury Collection Hotel, Shanghai
Before June 2020 HUALUXE Shanghai Twelve At Hengshan, an IHG hotel was known as Twelve at Hengshan, A Luxury Collection by Marriott Hotel, Shanghai
Before June 2019 HUALUXE Shanghai Twelve At Hengshan, an IHG hotel was known as Twelve at Hengshan Shanghai, A Luxury Collection Hotel
Before May 2019 HUALUXE Shanghai Twelve At Hengshan, an IHG hotel was known as Twelve at Hengshan, A Luxury Collection Hotel, Shanghai
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Standard King RoomSetup a Price Alert for HUALUXE Shanghai Twelve At Hengshan
Each day we'll check prices and send you an email for your selected dates at HUALUXE Shanghai Twelve At Hengshan. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of HUALUXE Shanghai Twelve At Hengshan
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Packed lunches, Restaurant, Room service, Special diet menus (on request)
Pools and wellness
Hammam, Hot spring bath, Hot tub, Massage
Transportation
Car hire
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Express check-in/check-out, Lockers, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk
Common areas
Garden, Sun terrace, Terrace
Entertainment and children services
Babysitting/child services, Children's playground, Kids' club
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Shops
Barber/beauty shop
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Garden view, View
Hotel Policies
Check-In
14:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Guests are required to show a valid government-issued ID card or passport upon check-in.According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.
Traveller reviews
Noriko “Quiet and reliable, you can sleep well here, will stay again”
26 Mar 2025
Good location, great beds, large gym/pool, decent value
David “loved our stay”
12 Jan 2025
Breakfast was amazing and of high quality every day
Boon Eng “My favorite hotel in Shanghai”
27 Dec 2024
Very nice location, very nice area. The hotel is nature friendly, arty, spacious, bright and very comfortable. And the breakfast has a wide selections of verieties. It is not the best hotel but my favorite hotel in Shanghai.
BOON ENG “Very good”
30 Oct 2024
The very kind gesture of upgrading me to a better room. Big, spacious, nice and clean room. Big spacious clean luxurious bath room, separate toilet, shower place, and separate bath tub and tv in the bathroom. Love the japanese type of toilet seat... Love the bed and pillow Love the breakfast Love the arty environment of the place. Superb location, the subway station is just next to the hotel or under the hotel, and very near to the beautiful park.
Janse van Rensburg “Superb”
26 Aug 2024
Great selection available, fresh and the coffee is on point.
Emmanuel “Very good”
04 Aug 2024
Beautifully designed hotel with a nice garden. Spacious rooms. Good location and convenient to several metro lines. Very friendly and helpful staff.
Chin Lee “Best is location due to MRT line running below the hotel.”
31 Jul 2024
Toilet cleanliness can be better especially bathtub can be cleaner. Shower area is too long and places to store the shampoo and shower gel are too far from shower area. Water discharge area is "black".
BOON ENG “Superb”
17 Jul 2024
Love the view from the room The very spacious room The comfortable bed The location Love the big bathroom with tv Very clean toilet and shower room Love the breakfast And very good and professional staffs at the concierge
Robert “Great hotel”
23 May 2024
Breakfast great, room great, service great, location great.
Andrea “Will definitely come back again next time I stay in Shanghai!”
09 May 2024
The rooom was very spacious, the bed so comfortable and the courtyard room very quiet, possible to sleep with open windows without any disturbance. Location was perfect for me, close to Shanghai Library, metro stop just in front of the hotel, direct to Shanghai railway station.
