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Hotel The Ritz-Carlton, Santiago (formerly Ritz Carlton Santiago)

Calle El Alcalde No. 15, Santiago, 8320000 (show map)

9.1

Superb

598 verified reviews

1/40

See rooms & prices »

Hotel Overview

Situated in Santiago, 1.1 km from Costanera Center, The Ritz-Carlton, Santiago features accommodation with free bikes, private parking, a terrace and a restaurant. Each accommodation at the 5-star hotel has city views, and guests can enjoy access to an indoor pool. The accommodation offers room service, a 24-hour front desk and currency exchange for guests.
All rooms at the hotel come with air conditioning, a seating area, a flat-screen TV with cable channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. The units will provide guests with a desk and a coffee machine.
A buffet, continental or American breakfast can be enjoyed at the property.
The area is popular for skiing and cycling, and car hire is available at The Ritz-Carlton, Santiago.
Guests can make use of the business centre, arrange day trips at the tour desk or take advantage of the ironing service.
Parque Bicentenario Santiago is 2.9 km from the accommodation, while Parque Araucano is 3 km away. Santiago International Airport is 23 km from the property, and the property offers a paid airport shuttle service.

Formerly Ritz Carlton Santiago

Before January 2019 The Ritz-Carlton, Santiago was known as Ritz Carlton Santiago

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Rooms List

One-Bedroom Junior King Suite - enter dates to see room photos

This suite features spacious interiors with an independent living room area and beautiful views overlooking the city, as well as 400-thread count Egyptian cotton linens and a large marble bathroom with signature Asprey brand bath products.

Club King Room - Club Lounge Access - enter dates to see room photos

This room features spacious interiors, a classic décor, open views overlooking Santiago and a large marble bathroom with signature Asprey brand bath products.

One-Bedroom Executive King Suite - Club Lounge Access - enter dates to see room photos

Featuring a separate bedroom, living room and sitting area, this spacious suite boasts a classic décor and a King feather bed with a down comforter and duvet. It also includes a spacious bathroom with a separate bathtub and shower and signature Asprey bath products.

King Room - enter dates to see room photos

This elegant air-conditioned room features breathtaking city Views, exclusive Asprey brand bath amenities, comfortable robes and slippers for guests, as well as a flat-screen cable TV and an iPod docking station. Connecting rooms are available.

Club Queen Room with Two Queen Beds - Club Level - enter dates to see room photos

Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.

Queen Room with Two Queen Beds - enter dates to see room photos

One-Bedroom Junior Suite with Two Queen Beds - enter dates to see room photos

Offering free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views.

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Facilities of The Ritz-Carlton, Santiago

General
On-site parking, Parking, Pets allowed, Private parking

Activities
Cycling, Ski pass vendor, Ski-to-door access, Skiing

Services
Internet services

Food & Drink
Breakfast in the room, Grocery deliveries, Restaurant, Room service, Special diet menus (on request)

Pools and wellness
Indoor pool, Indoor pool (all year)

Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (surcharge)

Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Safety deposit box, Tour desk, Valet parking

Common areas
Terrace

Entertainment and children services
Babysitting/child services

Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press

Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities

Miscellaneous
Air conditioning, Allergy-free room, Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Lift, Soundproof rooms

Room facilities [ These may vary room to room ]
Additional Toilet, Air Conditioning, Alarm clock, Bath, Bath or Shower, Bathrobe, Bathroom, Cable Channels, City view, Cleaning products, Coffee machine, Desk, Dining area, Flat-screen TV, Free toiletries, Hairdryer, Hypoallergenic, iPod dock, Linen, Minibar, Radio, Safety Deposit Box, Seating Area, Shower, Slippers, Sofa, Tea/Coffee Maker, Telephone, Tile/Marble floor, Toilet, Towels, Towels/Sheets (extra fee), TV, Upper floors accessible by lift, View, Wake Up Service/Alarm Clock, Wake-up service

Last updated: 5 Feb 2025 - Update now

Hotel Policies

Check-In
15:00:00- hours

Check-Out
-12:00:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Traveller reviews

9.1

Superb

598 verified reviews

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Hotel Ratings (Click to select a rating)

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Leo

“Great place to stay”

9.0

02 Mar 2025

Everything is great about this hotel, but staff member Cesar deserves special mentioning, wel done Cesar

Kwan

“Excellent location, great staff”

8.0

22 Feb 2025

The facilities were good - steam, sauna. Pool a little small for swimming laps.

Maria

“Excellent!”

10.0

03 Feb 2025

The spa facilities and the breakfast and the staff

Alpinechick

“Great location but expenseive”

7.0

13 Jan 2025

The location was amazing--was safe to walk around and there are many good restaurants within walking distance. They kindly kept our luggage between trips. The staff were very friendly. Good size room and very comfortable bed.

Isabel

“Pleasant and reliable”

7.0

09 Jan 2025

The location and the pleasant decor and club lounge.

Rick

“Very nice hotel in a great location. Staff excellent, very efficient and attentive”

9.0

12 Nov 2024

Extremely comfortable hotel, very well appointed rooms with all expected / required facilities.

Karen

“Relaxation in luxury”

10.0

26 Oct 2024

The staff were all so welcoming and friendly and efficient. Location very good . Very nice bar and food at restaurant was very good but portions too large. Breakfast was particularly amazing with huge choice. Room lovely and comfortable.amenities really gooo. Pool was really lovely warm and lovely surroundings and views. Jacuzzi was nice and clean. Can have hot or cold drinks by the pool . Highlight of the stay as we needed a relaxing moment before our flight

Lauren