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Av Kennedy, 4601, Santiago, 756 0994 (show map)
Hotel Overview
Formerly Hotel Santiago by Mandarin Oriental
Before June 2022 Mandarin Oriental, Santiago was known as Hotel Santiago by Mandarin Oriental
Before April 2019 Mandarin Oriental, Santiago was known as Hotel Santiago

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Mandarin Oriental, Santiago
Each day we'll check prices and send you an email for your selected dates at Mandarin Oriental, Santiago. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Mandarin Oriental, Santiago
General
Free parking, On-site parking, Parking, Pets allowed, Private parking, WiFi everywhere
Activities
Golf course (within 3 km)
Services
Internet services, WiFi
Food & Drink
Bar, Packed lunches, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Massage, Outdoor pool, Outdoor pool (all year), Outdoor pool (seasonal)
Transportation
Airport shuttle, Airport shuttle (surcharge), Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk
Common areas
Garden, Sun terrace, Terrace
Entertainment and children services
Babysitting/child services
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Allergy-free room, Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Balcony, Bathroom, Hot Tub, Interconnected room(s) available, Kitchenette, Telephone
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
In order to offer better service and facilities, the property is currently renovating the SPA, so the services are limited. We offer massages, aromatherapy and facial treatments, but currently no sauna, steam room or water circuits. We apologize for any inconvenience it may cause and thank you in advance for your understanding.Please contact the property to clarify any questions that may arise.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Traveller reviews

“Superb”
12 Jan 2025
Great room, great pool, great location. Excellent service

“Good hotel with very pleasant pool area and helpful and attentive staff.”
30 Dec 2024
Breakfast was ok, but more cereals would have been nice. The club breakfast was much more restricted than the main restaurant selection. All the staff were fantastic.

“Exceptional Hotel!”
26 Dec 2024
The hotel has an incredible staff - without exception, everyone was pleasant, helpful and went out of their way to make us feel comfortable, assisted and valued. However, a special shout-out goes to each of Gustavo and Patrick at the front door, to Kimberly on the front desk, and to Diego in the Club Room, all of whose services were personally appreciated by us. This hotel is the perfect place to relax after a long flight to Chile or to wrap up a vacation there. Absolutely the best!

“I have expected more from a 5 star hotel.”
20 Dec 2024
Good location, comfortable room. The concierge staff was extremely helpful.

“Chilling in Chile!”
18 Dec 2024
Central. Within walking distance to amazing restaurants, the Hop-On-Hop-Off bus, & a very large mall with all the famous international brands. Our room was exceptional - huge with sweeping views over the city & the surrounding mountains. The bed & bedding was blissfully comfortable. The pool & surrounding area was lush with greenery, exceptional bar service.

“Amazing stay!”
10 Dec 2024
Loved staying here! It’s a great hotel with a lovely outdoor area. All staff is super nice! Would definitely recommend.

“Superb”
06 Dec 2024
Great location, lovely food, great facilities. The pillows are to die for!

“Fantastic”
04 Dec 2024
Everything, fantastic customer service and excellent property.

“Nice hotel, but the outdoor experience was very disapointing.”
23 Nov 2024
Room - spacious, everything I needed was there. I ended up on a higher floor so a bonus was the view. Reception/concierge - great staff, very helpful whenever I had a question. Lounge area - pleasant area, welcoming. Pool area - beautiful layout with plenty of space for visitors (see below)

“was perfect pre-cruise stay but for a future trip to Santiago I’d stay more central”
22 Nov 2024
great facilities, lovely pool, well appointed rooms, extensive breakfast