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Av. 5 de Mayo #12, esq. c/ Calle 1 de Marzo Centro Histórico, San Cristóbal de Las Casas, 29200 (show map)
Hotel Overview
Formerly Collection O Casa de Familia
Before September 2023 Hotel Casa de Familia de San Cristobal was known as Collection O Casa de Familia
Before July 2020 Hotel Casa de Familia de San Cristobal was known as Casa de Familia San Cristóbal Near HOSPITAL COLONIAL
Before April 2020 Hotel Casa de Familia de San Cristobal was known as Casa de Familia San Cristóbal
Before April 2020 Hotel Casa de Familia de San Cristobal was known as Casa de Familia San Cristóbal

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Hotel Casa de Familia de San Cristobal
Each day we'll check prices and send you an email for your selected dates at Hotel Casa de Familia de San Cristobal. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hotel Casa de Familia de San Cristobal
General
Free parking, On-site parking, Parking, Private parking
Services
Free WiFi, Internet services, WiFi
Food & Drink
Restaurant
Transportation
Airport shuttle, Airport shuttle (surcharge), Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Luggage storage, Safety deposit box, Tour desk
Common areas
Garden, Terrace
Cleaning services
Daily maid service, Laundry
Miscellaneous
Family rooms, Heating, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Balcony, Bathroom, Cable Channels, Cleaning products, Coffee machine, Desk, Entire unit located on ground floor, Fan, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Hardwood/Parquet floors, Heating, Iron, Linen, Minibar, Patio, Safety Deposit Box, Shower, Tea/Coffee Maker, Telephone, Terrace, Toilet, Towels, TV, Upper floors accessible by stairs only, View, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews

“Wonderful colonial hotel with delightful staff”
03 Mar 2025
Wonderful home from home in San Cristóbal with lovely garden and super helpful staff - private parking inside the gates so everything is super secure, fantastic colonial architecture and we were able to sit in the private garden and read after a long day exploring!

“Great location for a visit to San Cristobel”
12 Jan 2025
Well located hotel with lovely rooms overlooking a central courtyard. Very clean and comfortable.

“The beds were comfy, great location in a beautiful building”
03 Jan 2025
The property was beautiful, a real treat to stay here

“What a lovely estate hotel.”
11 Nov 2024
Our stay at the hotel was a wonderful experience, largely thanks to the **exceptionally kind and accommodating staff**. From the moment we arrived, they went above and beyond to ensure we felt welcome and comfortable, making our stay truly memorable. The hotel itself is a beautifully restored estate home, converted with great care to create a **lovely and cozy atmosphere**. We appreciated the **drinking water available on tap**, which added a nice touch of convenience. The **raindrop shower** was another highlight, featuring excellent water pressure and unlimited hot water—perfect for a relaxing start to our day. Speaking of mornings, the **breakfast at the hotel restaurant** was delightful, offering a variety of delicious options that fueled our adventures in San Cristóbal. Overall, the combination of the staff's warmth and the hotel's charm made our visit special, and we will certainly return on our next trip! Having NFL RedZone was a huge bonus for me during American football season.