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Hotel The Mark Grand Hotel (formerly Hotel Rafre Saitama)

3－2 Shintoshin, Chuoku, Saitamashi, Saitama, Saitama, 330-0081 (show map)

8.3

Very good

719 verified reviews

1/40

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Hotel Overview

The Mark Grand Hotel is a city hotel located a 10-minute walk from Saitama-Shintoshin Station, which is one stop away from Omiya Station, a 20-minute train ride from Ikebukuro Station, and a 30-minute train ride from Ueno Station. It is ideal for tourists from abroad and offers very convenient access to popular tourist destinations in Tokyo and the Saitama area. Free Wi-Fi is available in all rooms. Private parking is also available free of charge.
All rooms offer city views, have carpeted floors, and are decorated in earth tones. The air-conditioned rooms are equipped with an electric kettle, a refrigerator, and a flat-screen TV. The private bathroom comes with a bathtub, shower, washlet toilet, and free toiletries. Free luggage storage is available at the 24-hour front desk.
During their stay, guests can use the gym, hot springs, saunas, and swimming pools of the "Central Wellness Club" within the hotel for an additional fee.
Hikawa Shrine is a 20-minute drive from the hotel, and Saitama Stadium, a football stadium, is a 25-minute car ride away. Haneda Airport can be reached in 80 minutes by train

Formerly Hotel Rafre Saitama

Before April 2022 The Mark Grand Hotel was known as Hotel Rafre Saitama

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Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.

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Rooms

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Rooms List

Grand King Room - Non-Smoking - enter dates to see room photos

The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.

Mark Twin Room - Non Smoking - enter dates to see room photos

Offering free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room offers a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.

Grand Superior Twin Room - Non-Smoking - enter dates to see room photos

The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned twin room provides a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a wardrobe as well as city views.

Corner Suite Twin Room - Non-Smoking - enter dates to see room photos

The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned twin room features a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a wardrobe as well as city views.

Grand Hollywood Twin Room - Non-Smoking - enter dates to see room photos

Grand Twin Room - Non-Smoking - enter dates to see room photos

Offering free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned twin room offers a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.

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Facilities of The Mark Grand Hotel

General
On-site parking, Parking

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Restaurant

Pools and wellness
Fitness centre, Hot tub, Indoor pool, Indoor pool (all year), Sauna

Front-desk/reception area services
24-hour front desk, Luggage storage, Safety deposit box

Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press

Business facilities
Fax/photocopying, Meeting/banquet facilities

Shops
Mini-market on site

Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms

Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Bath, Bath or Shower, Bathroom, Bidet, Carpeted, City view, Clothes rack, Electric kettle, Flat-screen TV, Free toiletries, Hairdryer, Heating, Hypoallergenic, Linen, Minibar, Refrigerator, Safety Deposit Box, Satellite Channels, Shower, Slippers, Tea/Coffee Maker, Telephone, Toilet, Towels, Trouser Press, TV, Upper floors accessible by lift, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet

Last updated: 19 Jan 2025 - Update now

Hotel Policies

Check-In
From 15:00:00 hours

Check-Out
-10:00:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Traveller reviews

8.3

Very good

719 verified reviews

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Xinxing

“Super big, new and very clean”

10.0

19 Dec 2024

It was such a huge surprise to us that the Mark Grand hotel given to us. She was new, clean and stylish. All staffs are very polite.

Sultan

“Superb”

10.0

12 Dec 2024

Great experience was the best hotel during my stay in Japan

Middleton

“Rooms were really small and dated.”

7.0

16 Jul 2024

The staff were helpful even though we didn't speak Japanese.

Misato

“Excellent!”

10.0

12 Jun 2024

I loved the location, close to the trains, shops and supermarkets. On the 2nd floor there is a conviniece store as well, which I found very handy. The room was clean.

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Hotel The Mark Grand Hotel (formerly Hotel Rafre Saitama)

3－2 Shintoshin, Chuoku, Saitamashi, Saitama, Saitama, 330-0081 (show map)

Hotel Overview

Formerly Hotel Rafre Saitama

Lock in a great price now and relax with our Price Guardian working for you

Rooms List

Grand King Room - Non-Smoking - enter dates to see room photos

Mark Twin Room - Non Smoking - enter dates to see room photos

Grand Superior Twin Room - Non-Smoking - enter dates to see room photos

Corner Suite Twin Room - Non-Smoking - enter dates to see room photos

Grand Hollywood Twin Room - Non-Smoking - enter dates to see room photos

Grand Twin Room - Non-Smoking - enter dates to see room photos

Map

Setup a Price Alert for The Mark Grand Hotel

Facilities of The Mark Grand Hotel

Hotel Policies

Traveller reviews

Hotel Ratings (Click to select a rating)

“Super big, new and very clean”

“Superb”

“Rooms were really small and dated.”

“Excellent!”

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