Apartment Hotel Makeri Residence - Musanze , Rwanda  

13 Feb 2025

Amazing staff, very helpful. There is a washing machine, they can wash your clothes for you or you can do it yourself. They offer to clean your shoes after treking or your car. Very nice food. Quiet place next to the busy road.

26 Jan 2025

Our two bedroom apartment was very clean, spacious and comfortable. Good wifi. Great to have the option to eat meals cooked for you onsite (served either on the deck which has a lovely view or in your apartment, food allergies also catered for), cook for yourself in the apartment or eat at a restaurant in Musanze. Located in a local neighborhood it’s a flat 20 minute walk from the town centre and bus station (or you can take a motorbike/taxi). We felt very safe at all times. The staff were lovely and Jacki was so kind and helpful, she arranged a taxi for us to Volcanoes National Park, a boat trip at the Twin Lakes and tickets for a soccer match, including walking with us to the stadium to make sure we got in ok, all brilliant experiences. We would definitely stay here again.

03 Dec 2024

After three days of sleeping in tents and being in the wild, this was a wonderful place to rest and have all the luxuries we missed for. The host, Jaqueline, was very helpful and kind and she even clean our laundry for free.

02 Dec 2024

The accommodation is perfect and nearby the Volcanoe Park

26 Nov 2024

We loved the flat. It was clean and comfortable. Bed was perfect and curtains were blocking the light. The flat has a little kitchen but well equipped. One of best showers we had in Rwanda. Laundry is included which is great considering the gorilla trekking is very muddy. You can order food as well for lunch and dinner. The staff is always nice and helpful. Internet was ok and we were able to work as well. Great location in town. Would definitely come back.

06 Nov 2024

We stayed for one night and the two bedroom apartment is very spacious and feels very cozy. Jaqueline has been very responsive and helpful! She shared a menu beforehand and we ordered our dinner with her which was really delicious! She was also very flexible when we asked breakfast to be packed for us as we had to leave early in the morning. We can definitely recommend staying here!

22 Oct 2024

Wow! This was so amazing. Loved the sheets of the bed but mostly the amazing staff. The two bedroom apartment was for us bizarre so well done and beautiful. Washing available, nice setup to eat with view of the vulcanoes.

09 Oct 2024

We liked the friendly staff very much, they even did our laundry and cleaned our shoes after the gorilla trek, everything for free. Our studio apartment was equipped with a kitchen including gas stove and microwave, a small kitchen table, a queen-size bed and hot water shower. WiFi signal was okay in the apartment. On our departure day we booked an evening bus for onward travel and they even let us stay in another room (because ours was already booked on that day) until we had to leave for the bus station. Breakfast was really good, though you should be prepared to get a huge pot of coffee or tea. They also offered dinner, which was prepared by the host herself. Despite it taking very long (Rwandan style), it was delicious!

09 Sep 2024

This is perfect spot for our gorilla trekking in Mufanse. We were treated so well by Jackie,the general manager,we thought she was the owner! She took care of all our needs and even shopped for a few supplies for us. We travel more than stay at home and this is definitely a rare occasion that we actually felt like family. The breakfast and dinners were delicious. We had a picky eater And even she loved the food! The staff kept the gardens and drive perfect. They scrubbed,water,cleaned everything. We could choose to eat in our apartment/condo or a beautiful upstairs terrace. We loved the place,the staff,the general help,and most of all Jackie. We felt protected and cared for. Definitely stay here again and give it highest recommendations

28 Aug 2024

Breakfast and Dinner were included. It was great food and wonderful service. Jacqueline, the manager, is really a gem. Very clean place and wonderful hospitality.