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Sainsbury Road, Queenstown, 9197 (show map)
Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Mercure Queenstown Resort
Each day we'll check prices and send you an email for your selected dates at Mercure Queenstown Resort. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Mercure Queenstown Resort
General
On-site parking, Parking, Private parking
Activities
Bowling, Canoeing, Cycling, Diving, Hiking, Mini golf, Ski storage, Skiing, Snorkelling
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Packed lunches, Restaurant, Room service, Snack bar, Special diet menus (on request), Vending machine (drinks), Vending machine (snacks)
Pools and wellness
Fitness centre, Hot tub, Outdoor pool, Outdoor pool (all year), Sauna
Transportation
Car hire
Front-desk/reception area services
24-hour front desk, Concierge service, Express check-in/check-out, Luggage storage, Safety deposit box, Tour desk
Common areas
Garden, Shared lounge/TV area, Sun terrace, Terrace
Entertainment and children services
Babysitting/child services
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Bath, Bath or Shower, Bathroom, Carpeted, Clothes rack, Desk, Entire unit wheelchair accessible, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Heating, Iron, Ironing Facilities, Lake view, Linen, Mountain view, Pool view, Radio, Refrigerator, Riverview, Safety Deposit Box, Satellite Channels, Shower, Tea/Coffee Maker, Telephone, Toilet, Towels, TV, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
14:00:00- hours
Check-Out
-11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note, there is a 1.4% credit card surcharge when using a credit card.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews

“Very comfortable and peaceful. We even booked an extra night.”
08 Mar 2025
The room was spacious and very comfortable. The view was amazing. The location was good, but being just out of the main township and up a steep hill - guests should bear this in mind. There were plenty of options and choices in the buffet breakfast and the food was very nice.

“Good”
08 Mar 2025
We opted for a room with a lake view, which was lovely and bright with an unobstructed view. The room was spacious and as described. Free drinking water is available in the lobby. The location is just out of central Queenstown. OK for the price as we booked very last minute.

“Peaceful, convenient, lovely staff and lovely food.”
05 Mar 2025
Nice to look onto the pool and spa. Good location for us as we don't like the busyness of the township. All the staff were very friendly and obliging. Had two really nice meals in the restaurant. Very nice food so compliments to the chef.

“Good”
05 Mar 2025
Great outdoor space and space for privacy as it was a work trip.

“Very good”
25 Feb 2025
The staff is all top notch. Very friendly and helpful... they found my e reader which I had left behind and kept it so I could pick up on my return from Milford Sound.

“Great views from tiny rooms. Beware the elevator shaft and its proximity to your room!”
23 Feb 2025
The view was good. The location was quite out of the way for the price. Spa pools available were good with a nice pool area although it could use redecking.

“Would stay again”
23 Feb 2025
Beautiful view. Food at the lounge bar was delicious. Great pool

“Tired hotel with a stunning view”
22 Feb 2025
The stunning view from our room and other parts of the hotel, and the carparking was handy. The beds were very comfortable and the water pressure in the shower was great.

“Superb”
16 Feb 2025
Staff were friendly, helpful. Rooms were clean, and the pool, spa and saunas amazing

“If only it was closer to town, this place would be perfect!”
12 Feb 2025
The view from the room and restaurant is amazing! The size of the rooms were great too. We enjoyed the hot tubs at night however they could have been warmer. Breakfast was delicious and catered well to our needs.