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Jiron Puno Nº 280 - Cercado, Puno, 051 (show map)
Hotel Overview
Formerly Casona Plaza Hotel
Before July 2019 Casona Plaza Hotel Puno was known as Casona Plaza Hotel

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Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
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Facilities of Casona Plaza Hotel Puno
General
WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Grocery deliveries, Restaurant, Room service, Snack bar, Vending machine (drinks)
Transportation
Airport shuttle, Airport shuttle (surcharge), Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Concierge service, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk
Common areas
Shared lounge/TV area
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Bath, Bath or Shower, Bathrobe, Bathroom, Cable Channels, Carpeted, City view, Clothes rack, Desk, Electric kettle, Entire unit wheelchair accessible, Flat-screen TV, Free toiletries, Hairdryer, Hardwood/Parquet floors, Heating, Hot Tub, Linen, Minibar, Safety Deposit Box, Seating Area, Shower, Sofa, Spa Bath, Tea/Coffee Maker, Telephone, Toilet, Towels, Towels/Sheets (extra fee), TV, Upper floors accessible by lift, Upper floors accessible by stairs only, View, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
From 12:00:00 hours
Check-Out
Untill 11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.Foreign business travellers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Traveller reviews

“good stay in clean hotel”
27 Feb 2025
clean and great location. restaurant on site. the hotel and the rooms were excellent. good break included in the price. oxygen available on site if required. despite the issue in the restaurant I would definitely stay again.

“Outstanding Hospitality and Perfect Location”
04 Dec 2024
We encountered a delay and arrived in Puno a day later than planned (in the morning instead of the previous evening). The hotel staff was incredibly understanding and accommodating—they allowed us to have breakfast and even applied a discount to our room rate (the delay was due to protests in the country that caused the cancellation of our scheduled bus). The breakfast was excellent, the room was spacious, comfortable, and well-equipped, and the location was ideal for exploring Puno and the Lake Titicaca region. An excellent choice overall!

“Great hotel and location, just a pity we were constrained by the high altitude”
28 Nov 2024
Great location within easy walking distance of central plaza, museums and restaurants. Lovely room with heater and great shower. Good variety for breakfast and staff very helpful.

“Comfortable, central and good value but could do better”
12 Oct 2024
pick up from airport good and dropped off at hotel. Room was comfortable and clean.

“Was ideal for my brief stay, would recommend.”
03 Sep 2024
Well located, staff were friendly and the room was everything I needed for a quick overnight stay. Breakfast was very good, plenty of options available at the buffet.

“Superb”
17 Aug 2024
Nice warm room with good bed and hot bath. large and varied breakfast buffet. I would definitely stay here again

“Good stay”
28 Jul 2024
The room was perfect for what we needed. The bed was absolutely huge! The breakfast was a good spread too. Reception staff were very helpful.

“pleasent stay at this hotel”
17 Jul 2024
well located, clean and warm. everyone were super helpful!

“Superb”
29 Jun 2024
We stayed at this lovely hotel twice during our trip to Puno. The room was very spacious, with a small living room and a large bedroom. Everything was very clean and comfortable. Staff were very helpful, and breakfast was good. The location is very convenient being close to the main square where the restaurants and shops are. They helped us book a transfer to the nearby airport and were always very friendly. Thank you all for your help and smiles.

“Superb”
09 Jun 2024
Hotel located in city centre. Has comfortable and clean beds. Very good breakfast. Awesome staff.