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Manuel M Dieguez 171, Puerto Vallarta, 48380 (show map)
Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Casa Doña Susana
Each day we'll check prices and send you an email for your selected dates at Casa Doña Susana. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Casa Doña Susana
Services
Free WiFi, Internet services, WiFi
Food & Drink
Restaurant, Room service
Pools and wellness
Outdoor pool, Outdoor pool (all year), Solarium
Front-desk/reception area services
24-hour front desk, Concierge service, Tour desk
Common areas
Garden, Sun terrace, Terrace
Cleaning services
Daily maid service
Miscellaneous
Adult only, Air conditioning, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Bathroom, Cable Channels, Free toiletries, Hairdryer, Refrigerator, Safety Deposit Box, Shower, Telephone
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests with an all-inclusive rate can enjoy food and drinks in the Hotel Playa Los Arcos next door.
Traveller reviews

“We really enjoyed the hotel and would consider staying there again.”
22 Nov 2024
We really like the pool area and the staff at the snack bar was exception. The rest of the staff was very good also. The place was kept very clean.

“Fair”
21 Aug 2024
The hotel is close to everything we wanted: the beach, restaurants and shopping. We really enjoyed strolling around the streets. The entrance and lobby are charming. The pool was very comfortable and the pool lounge areas are very quiet and lovely, with the shade of an enormous tree.

“Great Location, Rooftop Pool, & Friendly Staff”
26 Apr 2024
This hotel has a fantastic location, just a short stroll from the beach and surrounded by nice restaurants. The inviting rooftop pool offered nice views, especially at sunset. The check-in process was smooth, and the staff were incredibly friendly,