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Calle 217 calle 217 Av 69, Puerto Viejo, 70403 (show map)
Hostel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Roots Family
Each day we'll check prices and send you an email for your selected dates at Roots Family. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Roots Family
General
WiFi everywhere
Activities
Canoeing, Cycling, Fishing, Horse riding, Snorkelling
Services
Free WiFi, Internet services, WiFi
Pools and wellness
Massage
Front-desk/reception area services
Lockers, Luggage storage, Tour desk
Common areas
Shared kitchen, Terrace
Miscellaneous
Non-smoking rooms
Room facilities [ These may vary room to room ]
Balcony, Bath or Shower, Bathroom, Desk, Dining area, Entire unit located on ground floor, Entire unit wheelchair accessible, Fan, Hardwood/Parquet floors, Linen, Mosquito net, Private entrance, Seating Area, Shared Bathroom, Shared Toilet, Shower, Terrace, Toilet, Towels, Towels/Sheets (extra fee), Wardrobe/Closet
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
Untill 11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that cats and a dog live on site.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Traveller reviews

“Good”
29 Jan 2025
Great location close to everything in the town. We had private room with toilet and shower, really appreciated the mosquito net. There’s a fully equipped kitchen and also place to store your food and nice chill out area. Also lots of daily tips what you can do :)

“A nice hostel, but beware no aircon.”
25 Jan 2025
Staff were friendly and helpful. Cheap rental bikes are available. It is in a good location near the center of town and close to the beach.

“Superb”
15 Jan 2025
We stayed at 3 places in Puerto Viejo, and this place was the best of them all. Super-helpful young people working there and a lot of nice other packpackers to chat to. They could recommend a lot of nice things to do, they rent out bicycles and also arrange trips and shuttle to other places. If I go back, I will definitely stay here again.

“Superb”
09 Jan 2025
Stuff was very nice and helpful, providing tips for the area! WhatsApp group with daily recommendations was very nice! The mosquito curtain above the bed was very useful, as in the night there were a lot of mosquitoes around.

“Cool hostel and amazing stuff”
15 Oct 2024
Very cool stuff and amazing location. I forgot there my sun glasses and I only realized 3 days after, I wrote them and they had it there for me.

“Superb”
10 Sep 2024
Amazing location, clean, stuff was very nice and helpful.

“We stayed a couple days and loved it so much we extended our stay!”
13 Jul 2024
The vibez were amazing! Caro, Alex and Helena (the volunteers) were incredibly lovely and great vibez!