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Manuel Bulnes 69, Puerto Natales, 6160000 (show map)
Hotel Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Double RoomSetup a Price Alert for Hotel Big Sur
Each day we'll check prices and send you an email for your selected dates at Hotel Big Sur. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hotel Big Sur
General
WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar
Front-desk/reception area services
24-hour front desk, Concierge service, Luggage storage, Private check-in/check-out, Tour desk
Common areas
Terrace
Business facilities
Fax/photocopying
Miscellaneous
Designated smoking area, Facilities for disabled guests, Heating, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Additional Toilet, Bath or Shower, Bathroom, Clothes rack, Desk, Dining area, Free toiletries, Hairdryer, Heating, Linen, Shower, Telephone, Toilet, Towels, Towels/Sheets (extra fee), Wake-up service
Hotel Policies
Check-In
From 14:00:00 hours
Check-Out
-11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that for reservations of 4 rooms or more, different conditions apply, and 50% of the total reservation must be paid to secure the reservation.
Traveller reviews
Shanaka “Very good”
11 Apr 2025
What made a difference was the ppl.. always eager to help and friendly…
Ajay “Superb”
24 Feb 2025
The front desk staff was very helpful. They made sure that our stay was comfortable.
Tanja “We loved our stay in this modern hotel”
05 Feb 2025
Location, modern interior, and cleanliness. Breakfast was excellent!
Stu0605 “Very comfortable beds and the facilties were all new and modern. Highly recommended!”
01 Feb 2025
Very comfortable beds and the facilties were all new and modern.
Mark “Clean, comfortable with minimalist atmosphere”
30 Jan 2025
The Big Sur is a no-frills, Swedish-style hotel that focuses on comfort and simplicity. After completing the W Trek, it was the perfect place to relax and recover. The rooms are comfortable, providing what you need without unnecessary extras. A great choice for those who appreciate a clean, minimalist atmosphere
Gföllner “Superb”
13 Nov 2024
Super nice staff, great location for staying before and after the W trek as we could leave our luggage there.
Dale “Good”
05 Nov 2024
Simple decor, comfortable bed, great shower. On the second night, there were earplugs by my bed. Good breakfast. Helpful and friendly staff.
Bence “It is a good place to stay in Puerto Natales for 1-2 nights, comfortable, good breakfast.”
04 Nov 2024
It is comfortable, warm and close to the city centre.
Jodi “Loved our stay. Staff were exceptional. Thoroughly recommend”
28 Oct 2024
Staff were fabulous. Incredibly welcoming and curious. The breakfast was simple and delicious and they will do all they can to make sure that you have something to eat even if you have a very early staff. Rooms lovely and clean and well sized.
Jodi “Great location. Fabulous staff. Highly recommend.”
16 Oct 2024
We stayed for 2 nights before our hike and then one night after. The staff are excellent and the hotel is lovely and new and very good. Breakfast is very easy and staff could not be more helpful. Highly recommend.
