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Hotel Hotel Caracol Puerto Morelos (formerly Hotel Puerto Caracol)

AV Niños Heroes MZ. 5 Lote 29 Region 2, Puerto Morelos, 77580 (show map)

7.6

Good

321 verified reviews

1/40

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Hotel Overview

Hotel Caracol Puerto Morelos is set in Puerto Morelos, within 29 km of Cancun Underwater Museum and 36 km of ADO International Bus Station. With a terrace, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property is non-smoking and is situated 400 metres from Playa Puerto Morelos.
The rooms in the hotel are fitted with a flat-screen TV.
With staff speaking English and Spanish, advice is available at the reception.
Playa del Carmen Maritime Terminal is 36 km from Hotel Caracol Puerto Morelos, while Beto Avila Stadium is 37 km from the property. Cancún International Airport is 25 km away.

Formerly Hotel Puerto Caracol

Before September 2023 Hotel Caracol Puerto Morelos was known as Hotel Puerto Caracol

Before January 2022 Hotel Caracol Puerto Morelos was known as Hotel Caracol Puerto

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Rooms

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Rooms List

Twin Room - enter dates to see room photos

This twin room is air-conditioned and has a private bathroom and a private entrance. The unit has 2 beds.

Budget Double Room - enter dates to see room photos

Providing free toiletries, this double room includes a private bathroom with a shower. This double room features air conditioning, a private entrance and a flat-screen TV. The unit offers 1 bed.

Apartment - enter dates to see room photos

Featuring a private entrance, this air-conditioned apartment is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower. This apartment offers a coffee machine and a flat-screen TV. The unit offers 3 beds.

Studio - Split Level - enter dates to see room photos

Featuring free toiletries, this studio includes a private bathroom with a shower. The studio's kitchenette, which features kitchenware, is available for cooking and storing food. This studio has air conditioning, a private entrance and a flat-screen TV. The unit has 3 beds.

Deluxe Queen Room - enter dates to see room photos

Providing free toiletries, this double room includes a private bathroom with a shower. This double room features air conditioning, a private entrance and a flat-screen TV. The unit offers 1 bed.

Deluxe Room - enter dates to see room photos

The double room offers air conditioning and a private entrance, as well as a private bathroom boasting a shower. This double room provides a flat-screen TV. The unit has 1 bed.

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Facilities of Hotel Caracol Puerto Morelos

Services
Free WiFi, Internet services, WiFi

Front-desk/reception area services
24-hour front desk, Tour desk

Common areas
Terrace

Cleaning services
Daily maid service

Miscellaneous
Air conditioning, Family rooms, Non-smoking rooms, Non-smoking throughout

Room facilities [ These may vary room to room ]
Air Conditioning, Bathroom, Coffee machine, Flat-screen TV, Free toiletries, Kitchenette, Kitchenware, Linen, Mosquito net, Pay-per-view Channels, Private entrance, Shower, Towels, TV, Upper floors accessible by stairs only

Last updated: 8 Jan 2025 - Update now

Hotel Policies

Check-In
From 15:00:00 hours

Check-Out
Untill 11:30:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Traveller reviews

7.6

Good

321 verified reviews

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Magdalena

“Very good”

8.0

30 Nov 2024

Clean bright room, good localisation, tarrace space to sit in the evening

Nancy Ariana

“Good”

7.0

22 Nov 2024

The location and the staff is good, the place is cozy

Rachael

“We will be back again for sure!”

8.0

07 Apr 2024

We are really glad to have found this little hotel, it's in a great location to walk wherever you need to go, short walk to the beach as well. It's clean, staff are helpful and friendly, has a nice relaxing deck area which we quite enjoyed. Great value for the price over all!

Cherryl

“Very pleasant stay in central location 30 mins from Cancun airport but 5 mins from town square and beach”

9.0

23 Mar 2024

Great location. A little basic but in process of refurbishment. Could do with A few extras eg clothes aiders, extra towels, hairdryer

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Hotel Hotel Caracol Puerto Morelos (formerly Hotel Puerto Caracol)

AV Niños Heroes MZ. 5 Lote 29 Region 2, Puerto Morelos, 77580 (show map)

Hotel Overview

Formerly Hotel Puerto Caracol

Lock in a great price now and relax with our Price Guardian working for you

Rooms List

Twin Room - enter dates to see room photos

Budget Double Room - enter dates to see room photos

Apartment - enter dates to see room photos

Studio - Split Level - enter dates to see room photos

Deluxe Queen Room - enter dates to see room photos

Deluxe Room - enter dates to see room photos

Map

Setup a Price Alert for Hotel Caracol Puerto Morelos

Facilities of Hotel Caracol Puerto Morelos

Hotel Policies

Traveller reviews

Hotel Ratings (Click to select a rating)

“Very good”

“Good”

“We will be back again for sure!”

“Very pleasant stay in central location 30 mins from Cancun airport but 5 mins from town square and beach”

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