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Hotel Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
King RoomSetup a Price Alert for El Sueño Hotel & Spa
Each day we'll check prices and send you an email for your selected dates at El Sueño Hotel & Spa. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of El Sueño Hotel & Spa
General
Free parking, On-site parking, Parking, Pets allowed, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Restaurant, Room service
Pools and wellness
Hot tub, Massage, Outdoor pool, Outdoor pool (all year), Sauna, Spa and wellness centre
Front-desk/reception area services
24-hour front desk, Luggage storage, Safety deposit box, Tour desk, Valet parking
Common areas
Sun terrace, Terrace
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Meeting/banquet facilities
Miscellaneous
Adult only, Air conditioning, Heating, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Bath, Bath or Shower, Bathrobe, Bathroom, Cable Channels, Coffee machine, Desk, Fan, Flat-screen TV, Free toiletries, Hairdryer, Heating, Iron, Laptop safe, Linen, Minibar, Radio, Safety Deposit Box, Seating Area, Shower, Sofa, Spa Bath, Telephone, Toilet, Towels, TV, View, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
Untill 11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that during check-in for the reservation to be valid the credit card owner must be present with the physical credit card.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews
Rob “One night in Puebla”
20 Jan 2025
The room was lovely and with a massive, comfortable bed. The staff were really helpful, and spoke English which whil.not necessary was appreciated. Location was perfect, just 5 mins from the centre of town.
Rob “One night in Puebla”
02 Nov 2024
The room was lovely and with a massive, comfortable bed. The staff were really helpful, and spoke English which whil.not necessary was appreciated. Location was perfect, just 5 mins from the centre of town.
Colorado Hiker “Very pretty, great decor, but completely missed the mark of a good hotel.”
03 Oct 2024
The staff was very nice, and with the exception of some of the front desk staff, they all were very helpful. Unfortunately, after I notified the front desk staff about problems with the room, they said "ok", but completely ignored the problems.
Brandon “Superb”
24 Aug 2024
Really nice hotel, would definitely stay there again.
Rachel “The room was very comfortable, the breakfast was excellent, and the hotel was very restful.”
21 Jun 2024
The atmosphere with all the greenery was very relaxing. The breakfasts were top-notch! And the beds were super comfortable.
Wayne “Good”
09 May 2024
Our room was right beside the restaurant, so it was noisy at times. The breakfast that was included was very good. The location of the hotel is a short walk from the zocalo and many restaurants.
Rachel “Character filled property in a great location for exploring Puebla. Highly recommended.”
24 Apr 2024
Design of the rooms, range of facilities and the location. It was also nice and quiet.
