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Falconer, 19, PORTALS NOUS, 07181 (show map)
Hotel Overview
Formerly Iberostar Grand Portals Nous
Before March 2024 The Donna Portals was known as Iberostar Grand Portals Nous
Before December 2019 The Donna Portals was known as Iberostar Grand Hotel Portals Nous - Adults Only
Before July 2019 The Donna Portals was known as Iberostar Grand Hotel Portals Nous - Adults Only
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Marcel WandersSetup a Price Alert for The Donna Portals
Each day we'll check prices and send you an email for your selected dates at The Donna Portals. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of The Donna Portals
General
On-site parking, Parking, Pets allowed, Private parking, WiFi everywhere
Activities
Cycling, Diving, Fishing, Golf course (within 3 km), Tennis court, Windsurfing
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Special diet menus (on request)
Pools and wellness
Beachfront, Fitness centre, Massage, Outdoor pool, Outdoor pool (all year), Sauna, Solarium, Spa and wellness centre
Transportation
Car hire, Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk
Common areas
Sun terrace, Terrace
Entertainment and children services
Babysitting/child services
Cleaning services
Daily maid service, Laundry
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Heating, Lift, Non-smoking rooms, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, City view, Coffee machine, Desk, Entire unit located on ground floor, Entire unit wheelchair accessible, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Heating, Hot Tub, Iron, Linen, Minibar, Patio, Safety Deposit Box, Satellite Channels, Sauna, Sea view, Seating Area, Shower, Slippers, Sofa, Soundproofing, Tea/Coffee Maker, Telephone, Terrace, Tile/Marble floor, Toilet, Towels, TV, Upper floors accessible by lift, Upper floors accessible by stairs only, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that the full amount of the reservation must be paid in upon check-in.When booking more than 5 rooms, different policies and additional supplements may apply.DRESS CODE: Mandatory long pants and closed shoes in all restaurants. Breakfast is a la carte.Please keep in mind that bringing a pet implies the following rules: Price €60 per day/pet. Maximum 5kg.• When entering or leaving the hotel, pets must be restrained, in your arms or in a carrier.
• Pets cannot be left alone in the common areas of the hotel, including the pool and restaurant.
• Never leave your pet unattended in the room. In case of absence, the pet must remain in the carrier and the staff must be informed.
• Pets are not allowed on the bed, sofa, chairs, etc. If your pet has the habit, we ask that you protect the furniture with your own clothes.
• If you need to clean your pet's paws after a walk, please do not use hotel towels.
• The owner is responsible for damage and destruction caused beyond the cleaning of the room. Additional charges may apply if the pet causes a mess, furniture damage, or hygiene issues.
• If another guest complains about your pet's barking, noise or behavior, unfortunately you will be asked to leave the hotel."Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Traveller reviews
Peter “Exceptional Experience in a very stylish modern hotel. Great location.”
31 Jan 2025
Exceptional experience. Great location. The room has so much style.
Philipp “Relaxing - Cozy - Great”
09 Jan 2025
Amazing stay. The staff at this place is absolutely great. Special thanks Nina for the great service. I can only recommend this place. It is beautifully located. Right next to two beaches. The gym is better than most of the hotel gyms. The spa area serves all the needs. The room was beautiful and clean. We'll come back.
Lenton “Wonderful”
28 Dec 2024
Location especially in winter is lovely. We loved the breakfast. But best of all, the staff —absolutely everyone —was so friendly and helpful. Really added to our stay. Thank you!
James “Superb!”
20 Nov 2024
Really loved it. Great, friendly staff and a gorgeous room. Thanks !
Alexander “Superb”
15 Nov 2024
Absolutely wonderful experience from start to finish. The location, right by a charming small beach, is idyllic, and the breakfast was amazing. What truly stood out was the incredible service from the staff. Every single person we encountered was so friendly, warm, and genuinely went above and beyond to make our stay special. They made us feel welcome and cared for in a way that few places manage. Special thanks to Anna from reception for making us feel so welcome!
Nicola “Superb”
10 Nov 2024
Staff attentive Cleanliness excellent Room superb
Tessa “Great hotel with lovely staff”
20 Sep 2024
Great hotel with lovely friendly staff. Great rooftop pool!
Christen “Superb”
13 Sep 2024
Beautiful hotel. Special thanks to Jaume, Handi and Carolina for their excellent service and warmth, ensuring we had the best stay possible!
Aleksandra “Superb”
05 Sep 2024
The beach near the hotel is public but very pretty and clean. The staff was exceptionally helpful and attentive. Overall we had a brilliant experience.
Claudine “I must go to if you are in Majorca !!”
29 Aug 2024
This hotel and property was outstanding, the facilities and rooms were five star. I cannot speak highly of the staff they were so professional helpful and friendly during our stay. We loved the tennis court and the spa. We just like to thank all the team for making our trip such a pleasant and special one.
