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10 Avenida Norte y calle 40 Norte Mz 150, lt 20, 21 y 22, Playa del Carmen, 77720 (show map)
Hotel Overview
Formerly Serenity Hotel Boutique
Before December 2023 Serenity Grand Suites Hotel Boutique was known as Serenity Hotel Boutique
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Deluxe SuiteSetup a Price Alert for Serenity Hotel Boutique By Alsol
Each day we'll check prices and send you an email for your selected dates at Serenity Hotel Boutique By Alsol. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Serenity Hotel Boutique By Alsol
General
On-site parking, Parking, Pets allowed, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Packed lunches, Restaurant, Room service, Snack bar
Pools and wellness
Massage, Outdoor pool, Outdoor pool (all year)
Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (surcharge)
Front-desk/reception area services
Concierge service, Currency exchange, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk, Valet parking
Common areas
Sun terrace, Terrace
Entertainment and children services
Evening entertainment, Nightclub/DJ
Cleaning services
Daily maid service
Business facilities
Business centre, Fax/photocopying
Miscellaneous
Air conditioning, Designated smoking area, Family rooms, Lift, Non-smoking rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Balcony, Bathroom, Cable Channels, City view, Coffee machine, Desk, Dining area, Dining table, Dressing Room, Entire unit wheelchair accessible, Fan, Flat-screen TV, Free toiletries, Hairdryer, Iron, Ironing Facilities, Kitchen, Kitchenette, Kitchenware, Laptop safe, Linen, Microwave, Mosquito net, Private entrance, Refrigerator, Safety Deposit Box, Seating Area, Shower, Sofa, Tea/Coffee Maker, Telephone, Tile/Marble floor, Towels, TV, Upper floors accessible by lift, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
Untill 12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Traveller reviews
Janson “Convenient stay in PDC. Rooms are well equipped and hotel staff friendly.”
31 Mar 2025
Good location, within walking distance of the 10 Avenida Norte and many other food options. Friendly staff, house keeping service is good. Parking available on site underground. They provided beach towels for you to use. American breakfast included in the in house cafe.
Puhl “Good and quiet apartment!”
11 Feb 2025
The apartment is nice, the location is good near to the sea and the corso. The staff is really helpful. The surroundings and the apartments are quiet.
Jeritala “Very good”
16 Jan 2025
Very nice staff and clean hotel. The room with livingroom area was great and big. Breakfast was ok, coffee good and waiter very very nice. The location is perfect in the more quiet part of the walking street with nice restaurants and bars. I recommend! Could have had free of charge bottles of water and daily cleaning sometimes forgot something, like wash the dishes. I would go again. :)
Kate “Very good”
10 Jan 2025
Use of towels for the beach, nice staff, big spacious room
Andrei.ro “Great location and value for the money”
06 Jan 2025
Hotel was nice. very good location, rooms were big and clean. Staff was nice. There is a parking underground that with a doorman. Did not have issues going in and out (most of the time there was someone there, and when it was not, they quickly sent someone)
Kimberley “The stay was nice, served its purpose, nice staff”
06 Jan 2025
Clean, had everything you needed, comfortable bed, was bigger a room than expected. Good location
Niovi “Superb”
15 Dec 2024
Modern rooms as seen in photos. Nice breakfast. Very efficient staff.
Alexandru “Superb”
19 Oct 2024
Everything was perfect. The room is very nice and big. The breakfast was very good. For sure we will come back.
Anthony “Excellent location, excellent facilities, great staff and well priced.”
05 Sep 2024
Breakfast was good, staff in cafe excellent and the location was outstanding.
SEILAN “Superb”
02 May 2024
Our room was very spacious and cozy. Bed was extremely nice and comfy, we had a great sleep. Location was overall good and very close to shopping places. Rooftop swimming pool was clean, we had great drinks and bartender was polite. We ended up staying for one more night.
