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Hotel Serenity Grand Suites Hotel Boutique (formerly Serenity Hotel Boutique)

10 Avenida Norte y calle 40 Norte Mz 150, lt 20, 21 y 22, Playa del Carmen, 77720 (show map)

8.4

Very good

329 verified reviews

1/40

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Hotel Overview

Located in Playa del Carmen, 600 metres from Playa del Carmen Beach, Serenity Grand Suites Hotel Boutique provides accommodation with an outdoor swimming pool, private parking, a terrace and a restaurant. This 5-star hotel offers a concierge service and a tour desk. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi throughout the property.
At the hotel each room is equipped with air conditioning, a seating area, a flat-screen TV with cable channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. Some rooms are equipped with a kitchen with a fridge, a microwave and a stovetop. Guest rooms include a wardrobe.
Playacar Beach is 2.2 km from Serenity Grand Suites Hotel Boutique, while ADO International Bus Station is 1.9 km away. Cozumel International Airport is 36 km from the property.

Formerly Serenity Hotel Boutique

Before December 2023 Serenity Grand Suites Hotel Boutique was known as Serenity Hotel Boutique

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Rooms

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Rooms List

Deluxe Suite - enter dates to see room photos

The double room provides air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.

One Bedroom Double Suite - enter dates to see room photos

Featuring a private entrance, this air-conditioned suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. The kitchen is fitted with a stovetop, a refrigerator and kitchenware. Boasting a terrace with city views, this suite also offers a tea and coffee maker and a flat-screen TV with streaming services. The unit offers 3 beds.

One Bedroom Suite - enter dates to see room photos

A kitchen fitted with a stovetop, a refrigerator and kitchenware is available for cooking and storing food. The spacious family room features air conditioning, a private entrance, a terrace with city views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

Two Bedroom Grand Suite - enter dates to see room photos

The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The spacious family room offers air conditioning, a private entrance, a terrace with city views as well as a private bathroom featuring a walk-in shower. The unit offers 3 beds.

Two-Bedroom Apartment - enter dates to see room photos

Guests will have a special experience as the apartment features a sauna. Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 2 separate bedrooms and 3 bathrooms with a walk-in shower and a bath. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The spacious apartment provides a tea and coffee maker, a seating area, a dining area, a flat-screen TV with streaming services, as well as city views. The unit offers 2 beds.

Double Room - enter dates to see room photos

In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The spacious double room offers air conditioning, a private entrance, a terrace with city views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

Deluxe Double Room - enter dates to see room photos

In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The spacious double room offers air conditioning, a private entrance, a terrace with city views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.

Map

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Facilities of Serenity Grand Suites Hotel Boutique

General
On-site parking, Parking, Pets allowed, Private parking, WiFi everywhere

Services
Free WiFi, Internet services, WiFi

Food & Drink
Packed lunches, Restaurant, Room service, Snack bar

Pools and wellness
Massage, Outdoor pool, Outdoor pool (all year)

Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (surcharge)

Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk, Valet parking

Common areas
Sun terrace, Terrace

Entertainment and children services
Evening entertainment, Nightclub/DJ

Cleaning services
Daily maid service

Business facilities
Business centre, Fax/photocopying

Miscellaneous
Air conditioning, Designated smoking area, Family rooms, Lift, Non-smoking rooms

Room facilities [ These may vary room to room ]
Additional Toilet, Air Conditioning, Alarm clock, Balcony, Bath, Bath or Shower, Bathroom, Cable Channels, City view, Coffee machine, Desk, Dining area, Dining table, Dressing Room, Entire unit wheelchair accessible, Fan, Flat-screen TV, Free toiletries, Hairdryer, Interconnected room(s) available, iPod dock, Iron, Ironing Facilities, Kitchen, Kitchenette, Kitchenware, Laptop safe, Linen, Microwave, Mosquito net, Outdoor furniture, Pay-per-view Channels, Private entrance, Refrigerator, Safety Deposit Box, Sauna, Seating Area, Shower, Sofa, Stovetop, Tea/Coffee Maker, Telephone, Terrace, Tile/Marble floor, Towels, TV, Upper floors accessible by lift, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet

Last updated: 8 Jan 2025 - Update now

Hotel Policies

Check-In
From 15:00:00 hours

Check-Out
Untill 12:00:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Traveller reviews

8.4

Very good

329 verified reviews

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Kimberley

“The stay was nice, served its purpose, nice staff”

10.0

06 Jan 2025

Clean, had everything you needed, comfortable bed, was bigger a room than expected. Good location

Andrei.ro

“Great location and value for the money”

9.0

06 Jan 2025

Hotel was nice. very good location, rooms were big and clean. Staff was nice. There is a parking underground that with a doorman. Did not have issues going in and out (most of the time there was someone there, and when it was not, they quickly sent someone)

Niovi

“Superb”

10.0

15 Dec 2024

Modern rooms as seen in photos. Nice breakfast. Very efficient staff.

Alexandru

“Superb”

10.0

19 Oct 2024

Everything was perfect. The room is very nice and big. The breakfast was very good. For sure we will come back.

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Hotel Serenity Grand Suites Hotel Boutique (formerly Serenity Hotel Boutique)

10 Avenida Norte y calle 40 Norte Mz 150, lt 20, 21 y 22, Playa del Carmen, 77720 (show map)

Hotel Overview

Formerly Serenity Hotel Boutique

Lock in a great price now and relax with our Price Guardian working for you

Rooms List

Deluxe Suite - enter dates to see room photos

One Bedroom Double Suite - enter dates to see room photos

One Bedroom Suite - enter dates to see room photos

Two Bedroom Grand Suite - enter dates to see room photos

Two-Bedroom Apartment - enter dates to see room photos

Double Room - enter dates to see room photos

Deluxe Double Room - enter dates to see room photos

Map

Setup a Price Alert for Serenity Grand Suites Hotel Boutique

Facilities of Serenity Grand Suites Hotel Boutique

Hotel Policies

Traveller reviews

Hotel Ratings (Click to select a rating)

“The stay was nice, served its purpose, nice staff”

“Great location and value for the money”

“Superb”

“Superb”

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