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Lote Hotelero 6, Manzana 6 Fracc. Playacar, Playa del Carmen, 77710 (show map)
Resort Overview
Formerly Royal Hideaway Playacar
Before June 2019 Royal Hideaway Playacar All-Inclusive Adults Only Resort was known as Royal Hideaway Playacar

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Royal Hideaway Playacar All-Inclusive Adults Only Resort
Each day we'll check prices and send you an email for your selected dates at Royal Hideaway Playacar All-Inclusive Adults Only Resort. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Royal Hideaway Playacar All-Inclusive Adults Only Resort
General
Free parking, On-site parking, Parking, WiFi everywhere
Activities
Billiards, Cycling, Diving, Fishing, Golf course (within 3 km), Snorkelling, Table tennis, Tennis court, Water sport facilities (on site)
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Snack bar
Pools and wellness
Beachfront, Fitness centre, Hot tub, Massage, Outdoor pool, Outdoor pool (all year), Private beach area, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Express check-in/check-out, Private check-in/check-out, Safety deposit box, Tour desk, Valet parking
Common areas
Garden, Shared lounge/TV area, Sun terrace, Terrace
Entertainment and children services
Entertainment staff, Evening entertainment
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Meeting/banquet facilities
Shops
Barber/beauty shop
Miscellaneous
Adult only, Air conditioning, Designated smoking area, Lift, Non-smoking rooms
Room facilities [ These may vary room to room ]
Additional Toilet, Air Conditioning, Alarm clock, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Cable Channels, Coffee machine, Desk, Fan, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Hot Tub, Iron, Ironing Facilities, Minibar, Mosquito net, Private entrance, Safety Deposit Box, Shower, Slippers, Spa Bath, Tea/Coffee Maker, Telephone, Terrace, Tile/Marble floor, Toilet, Towels, TV, Upper floors accessible by stairs only, Wake-up service
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Some optional features and services are not included in the room rate, including tours and excursions, deep-sea fishing, golf nearby, private tennis lessons, motorized water sports, spa services, salon services, car rentals, laundry and dry cleaning services.White-soled sport shoes are required to use the tennis courts.Please note that guests booking 11 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation.Dress Code
All evening restaurants are A-la-carte and reservations are required. A dress code applies according to each restaurant.Ventanas, Palazzo, Azia and Club Royale - Formal: Gentlemen must wear shirt with long or short sleeve, or polo shirt; Elegant or casual long trousers and closed discreet shoes, except sandals. Ladies must wear formal or casual attire; Dress or skirt, long pants, short or bermudas, and elegant or casual footwear. The use of jeans, sports or running shoes, beach sandals as well as neckless shirts is restricted.The Grill and Spices - Casual: Neckless T-shirts, jeans, shorts and casual or sporty footwear, both Ladies and Gentlemen, are permitted.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews

“Superb”
18 Mar 2025
Puikus viešbutis. Grazi ,rami aplinka. Alecarte restoranai geri apart Meksikietisko.

“Very happy with this place”
25 Oct 2024
This was my first all inclusive holiday and Royal Hideaway didn't disappoint. The hotel is beautiful and rooms and bed are great. There was plenty of choice of food for us. I would recommend eating at Spices for breakfast rather than at the buffet.

“everything was good. Our hotel was lovely, me and my family had a good vacation.”
16 May 2024
Hotel was clean and well maintained. Staff was very polite and ready to help, even tho our concierge was sometimes missing. Wasn't making a huge difference for us. Me and my family had very good vacation.