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AV Xaman-Ha Mza 9 Y 10 Lote 1 Fase II, Playacar, Playa del Carmen, 77710 (show map)
Hotel Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Junior SuiteSetup a Price Alert for Riu Palace Riviera Maya - All Inclusive
Each day we'll check prices and send you an email for your selected dates at Riu Palace Riviera Maya - All Inclusive. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Riu Palace Riviera Maya - All Inclusive
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Activities
Snorkelling
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Restaurant, Room service, Snack bar
Pools and wellness
Beachfront, Fitness centre, Massage, Outdoor pool, Outdoor pool (all year), Spa and wellness centre
Transportation
Car hire
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Luggage storage, Tour desk
Common areas
Garden, Shared lounge/TV area, Terrace
Entertainment and children services
Babysitting/child services, Children's playground, Entertainment staff, Evening entertainment, Kids' club
Cleaning services
Daily maid service, Ironing service, Laundry
Shops
Barber/beauty shop
Miscellaneous
Air conditioning, Designated smoking area, Lift, Non-smoking rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Clothes rack, Coffee machine, Fan, Flat-screen TV, Free toiletries, Hairdryer, Iron, Ironing Facilities, Linen, Minibar, Safety Deposit Box, Satellite Channels, Sea view, Seating Area, Shower, Sofa, Telephone, Terrace, Toilet, Towels, TV, Wardrobe/Closet
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
When booking 5 rooms or more, different policies and additional supplements may apply. Other charges can apply at the destination.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Traveller reviews
andrea “Probably more a family resort than a young couple resort .”
10 Jan 2025
The property is not new but very well kept The beach is very nice
Tomas N “Average resort located on one amazing beach that simply felt cheap”
29 Dec 2024
Compact resort, simple layout, easy to navigate with overall friendly staff. The service was overall very efficient and staff was friendly trying to deliver everything asked for. However based on another Riu experience in Zanzibar, we expected this hotel to be a little more luxurious rather then an average 4star resort - I travel 80+ nights per Year. One thing that made our stay was the beach and there were enough chairs under the palms to lay under - first come first serve. Great minibar in the room though.
Laura P “Great Mexican holiday location...and that VIEW 🏖”
30 Oct 2024
Loved the aquaarobics with joe from other services and the MC during the day time around the pool every day- (who's name escapes me) Beds were very comfortable, staff were amazing, all inclusive really means all inclusive- spirits in your bedroom to coffee and cake all day and everything in between. A special shout to Mendez and his breakfast team as well as Radolpho the executive chef who was fantastic with my sons allergies and made sure he was accommodated for every time we ate. Josaline, Kim and the rest of the kids ents team were outstanding. Kids Club was great, 3 times a day of different activities . Food was great standard and drinks were not watered down- opposite in fact!! Location was out of this world. The VIEW 😲 .
Chris “Superb”
08 Oct 2024
Very good choice of food for breakfast and a good choice of restaurants away from the buffet.
Amanda “3 star hotel not 5 star.”
29 Sep 2024
The building looks impressive. The staff work hard.
ShantiVV “Very luxurious, great costomer service, PDC was a bit hot with a small baby”
22 Sep 2024
It's all very luxurious! This hotel knows what customer service is. You get drinks at the pool and at the beach. They come round all the time to ask you what you want. It's amazing. The people are very friendly who work there, genuinly friendly. Not fake. Also they don't ask for tips, which is very relaxing. Also i expected/feared a bit that there would be a lot of drunk people, but the guests was really quite sophisticated. Different than what i encountered at other all inclusives. I guess because it's quite a high end hotel. The guests were very friendly. Even if i don't/didn't like entertainment at hotels that much, i did find the quality of the entertainment was really good. It does get loud sometimes and a bit much if you're there for too long, but luckily you can also go to the beach. There is also a LOT of food. I love the all a cart options but also the buffet is good. It's nice to change scenery every night. The food was, as someone mentioned before, hit and miss. Some things were really great, some a bit less. But luckely there is so much to choose from.
James “Excellent”
10 Sep 2024
Almost everything was perfect. Location, staff, cleanliness…
Florian “The buffet is great and the employees really put a lot of effort into their day to day work.”
04 Sep 2024
Great location, nice beach access and great food! Everyone was very friendly and I enjoyed our stay a lot.
Zishan “100% recommendation”
13 Aug 2024
Beautiful premises, clean, staff attitude was excellent, number of restaurants, pool and beach access. All contributed to an outstanding family holiday with my wife and three teenage kids. Transparent pricing with no hidden surprises. Beds were so comfortable.
Linda “Superb”
02 Aug 2024
Everything was perfect!! We have stayed a lot of 5star hotels around the world, but this stay was exceptional!! Best breakfast ever !! Have never seen such a wild choice!! 😋 + we really enjoyed the dinner- every night in different restaurant (and the best thing is -it’s all inclusive 🤩) + free minibar and liquor at the room 🙏
Hotels Nearby
3B Wellness Hotel & Hostel
Distance : 1.57 KM
Roberto
Distance : 1.86 KM
Che Playa Hostel & Bar Adults Only
Distance : 2.02 KM
Wabi Hostel
Distance : 2.13 KM
Ahava Hotel
Distance : 2.38 KM
Hotel Plaza Playa
Distance : 2.8 KM
Unic Design Hotel - 5th Avenue
Distance : 2.9 KM
Apartment & Studio 28
Distance : 3.03 KM
