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Hotel Overview
Formerly Playa Palms Beachfront Hotel
Before June 2019 Playa Palms Beach Hotel was known as Playa Palms Beachfront Hotel
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Ocean View StudioSetup a Price Alert for Playa Palms Beach Hotel
Each day we'll check prices and send you an email for your selected dates at Playa Palms Beach Hotel. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Playa Palms Beach Hotel
General
WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Pools and wellness
Beachfront, Outdoor pool, Outdoor pool (all year), Private beach area
Transportation
Airport shuttle, Airport shuttle (surcharge), Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Safety deposit box, Tour desk
Common areas
Garden
Cleaning services
Daily maid service, Laundry
Miscellaneous
Air conditioning, Designated smoking area, Family rooms, Non-smoking rooms, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath or Shower, Bathrobe, Bathroom, Cable Channels, Coffee machine, Desk, Dining area, Dining table, Fan, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Ironing Facilities, Kitchen, Kitchenette, Kitchenware, Linen, Microwave, Mosquito net, Outdoor furniture, Patio, Private entrance, Refrigerator, Safety Deposit Box, Satellite Channels, Sea view, Seating Area, Shower, Sofa, Soundproofing, Stovetop, Tea/Coffee Maker, Terrace, Tile/Marble floor, Toaster, Toilet, Towels, TV, View, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Traveller reviews
Denise “A good stay downtown.”
07 Apr 2025
Perfect location, close to the shops, restaurants, in a quiet street. Partial view of the sea.
Rafetzeder “great staff and breakfast!”
06 Apr 2025
The staff was absolutely sensational. Courteous, attentive, prompt, and spoke good English. The room was large and comfortable, and the breakfast (excellent, but for a small surcharge) on the terrace was a highlight. The wardrobes could have been a bit cleaner, and the beach in front of the hotel isn't the prettiest, but it's super close to the pedestrian zone and the harbor for trips to Cozumel.
Karen “Would definitely stay here again.”
26 Mar 2025
Great location. Close to town but could not hear the nightlife. Great shower too. Would stay again. Didn’t give 10/10 as I didn’t have the breakfast so could not comment on that.
stephen “Ideal base if you are happy self-catering. Close to the vibrant 5th Avenue.”
26 Mar 2025
Size of the room, balcony. Well equipped kitchenette. Cleanliness of the rooms and gardens. Friendly and very helpful reception staff and concierge.
daryl “Very good”
16 Mar 2025
Staff could not have been more helpful. Obviously a good employer as everyone was jolly and friendly. Despite being so central the rooms are very quiet
Bortoluzzi “Superb”
13 Mar 2025
Staff were windeful. Hiotel and Rooms were clean and well maintained.
Elena Smith “Had a very enjoyable stay.”
02 Mar 2025
Location was excellent being both central and by the beach. It was clean and had all amenities.
Abdelrahman “Superb”
27 Feb 2025
Our stay was absolutely exceptional! The service exceeded all our expectations, making us feel right at home. A special thank you to Karen, Carlos, and Alfredo for their kindness and attentiveness—they truly made us feel like family, and we will miss them dearly. The breakfast was delicious, and our room was not only spacious but beautifully designed. For an unforgettable experience, I highly recommend booking an ocean-view room—the view is simply breathtaking!
Peter “Superb”
31 Jan 2025
Whole hotel staff is very polite and pro-client oriented. Everyone greets you and treat your request immediately. We felt very safe there. During night hotel entrance is monitored by night guard, who politely check every person entering hotel to check if they are hotel clients. I already came sick with fever. Hotel staff recommended very good and transparent clinic just 200m from hotel. Maid was changing my bed linen twice a day a disinfecting our room, so my family not get flu from me. Our fridge stopped cooling and they changed it in 10 mins. There ´s a capsule coffee machine on room with some complimentary capsules and you can buy more at reception. If you are polite and ask for reasonable amount, they will give you more for free. Loved hanging net on terrace. 10 out of 10. Perfect services.
Krista “A quiet, delightful beach front hotel”
15 Jan 2025
We stayed for two nights in two different rooms - an 'ocean view room' and the 'ocean view family suite.' Both rooms were excellent but the 'family suite' was particularly awesome as it was right on the beach itself. Our boys loved the 'cave-like' second bedroom with the curved staircase and rounded walls. The beds were extremely comfy, and the showers were the BEST we had throughout our 5 week trip. We loved the layout of the hotel and the shape of the pool which was gorgeous. The room service breakfast omelettes were delicious! We had a massage from the ladies next door. Location was awesome. We would stay again.
