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Carretera Federal Chetumal Cancun KM 296, Predio Montecarlos Lotes 7, 7-1 y Predio Punta Bete Lote 15-5, Playa del Carmen, 77511 (show map)
Resort Overview
Formerly Ocean Riviera Paradise Eden by the Beach - All Inclusive
Before April 2019 Ocean Riviera Paradise All Inclusive was known as Ocean Riviera Paradise Eden by the Beach - All Inclusive
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Eden Junior Suite Setup a Price Alert for Ocean Riviera Paradise All Inclusive
Each day we'll check prices and send you an email for your selected dates at Ocean Riviera Paradise All Inclusive. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Ocean Riviera Paradise All Inclusive
General
Free parking, On-site parking, Parking, Private parking
Activities
Bowling, Golf course (within 3 km), Snorkelling, Tennis court, Water park, Water sport facilities (on site)
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Beachfront, Fitness centre, Massage, Outdoor pool, Outdoor pool (all year), Outdoor pool (seasonal), Sauna, Spa and wellness centre
Transportation
Car hire
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk
Common areas
Games room, Garden
Entertainment and children services
Babysitting/child services, Children's playground, Entertainment staff, Evening entertainment, Kids' club, Nightclub/DJ
Cleaning services
Daily maid service, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Shops
Barber/beauty shop, Mini-market on site
Miscellaneous
Air conditioning, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Additional bathroom, Air Conditioning, Alarm clock, Balcony, Bath, Bath or Shower, Bathroom, Cable Channels, Clothes rack, Coffee machine, Desk, Entire unit located on ground floor, Entire unit wheelchair accessible, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Heating, Hot Tub, Iron, Ironing Facilities, Laptop safe, Minibar, Mosquito net, Pool view, Private Pool, Safety Deposit Box, Sauna, Sea view, Seating Area, Shower, Slippers, Spa Bath, Telephone, Terrace, Toilet, Towels, TV, Upper floors accessible by lift, Upper floors accessible by stairs only, View, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Children up to and including 1 year old can stay for free.
Children from 2 years old to 11 years old can stay for 50% of the adult rate per child per night.Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions, for example a link to a secured payment platform.Environmental Sanitation Tax. It is mandatory to pay an environmental fee. All resorts in the Mexican Caribbean are collecting an Environmental Sanitation Tax for all guests at check-in. The amount (collected in Pesos) is between $1 and $1.99 per night, per guest, in US Dollars.
The amount may vary according to the room's exchange rate and occupancy per adult.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Traveller reviews
Andrew “Fantastic holiday!”
05 Apr 2025
Perfect getaway for a family of 4. Daisy was everything we could've asked for. I asked the hotel before I arrived for a ground floor room facing a bar and they did not disappoint, I'm not sure if it was luck or by design but it really did make our holiday. The only negative I have is the aggressive attempt to sell me a timeshare/ upgrade straight after check in even after I said I wasn't interested. This continued for the next two days with early morning phone calls and notes through the door. Just be advised they will try this tell them you're not interested and move on, I heard stories of people loosing three hours to this sales pitch. Bottom line, fantastic resort, food bars, beach, pools with a sprinkling of wild animals. A place you and your family will love.
Pierce “Great choice for a very comfortable getaway.”
10 Mar 2025
The food, the staff, the location, the property.. everything was sobwell designed and organized. Once you sorted out how to make reservations for dinner was fun to explore outside the buffet. The pools were clean and the swim up bars were perfect. The wildlife on the property were friendly and curious.
Fiona “All staff from the serving staff to housekeeping were amazing, helpful and always a smile”
16 Feb 2025
Efrin our Butler was awesome, helpful, got back to us promptly, thank you so much for making our stay special.
M.O “Lovely”
02 Feb 2025
Big, fun, loads to eat and drink. Clean, helpful and friendly staff.
Alexandra “It was hard to go back to reality after this. We loved it here”
09 Dec 2024
The food was amazing, and the cocktails. We absolutely loved all the restaurants. Privilege lounge was surprisingly good. We also loved route 66 and La Locanda, and Margarita was fantastic. The vibe of the place was really lovely too. There was a coffee shop that was pretty decent that people hang out in the am. Get there smack on 730 - long lines in the early am. My toddler loved the animals. There are monkeys and turtles and Coati etc.
Evan “Special thanks to Hugo for hospitality”
02 Sep 2024
Great staff. Grounds well kept. Lots of choice for food.
Natasha “We Have stayed at the moon palace and Excarat and found your hotel more accommodating and fun.”
01 Sep 2024
Breakfast was great in the preferred club, staff were fantastic everywhere so friendly,
Zoe “Relaxing!”
28 Jul 2024
The service of the people who worked there was amazing! We have never had such good customer service. Angel at the privilege club was so nice and friendly and did everything in his power to make sure we had the best possible stay! His friendly demeanour and smile made our day: Likewise, Liliana was so helpful to us during our stay and made sure we had everything we needed. Everyone was so friendly, the beach facilities were amazing and the food was delicious. It was the perfect place to relax!
Daryl “Good but not exceptional.”
22 Jul 2024
All-inclusive. Good variety of pools and restaurants.
