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Resort Occidental at Xcaret Destination - All Inclusive (formerly Occidental Grand Xcaret & Royal Club - All Inclusive)

Carretera Federal Chetumal- Puerto Juarez Km 282, 307, Playa del Carmen, 77710 (show map)

8.2

Very good

1279 verified reviews

1/40

Occidental at Xcaret Destination - All Inclusive

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Resort Overview

Located 45 minutes drive from Cancun and 10 minute drive from Playa del Carmen, Occidental at Xcaret Destination is moments from the stunning Xcaret Park, this all-inclusive resort offers a variety of activities and facilities that the entire family can enjoy.
Guests at the Occidental at Xcaret Destination can participate in a number of on-site activities, including supervised children's programmes and snorkeling lessons. The resort also features 7 swimming pools, spa services and a nightclub. The acommodation also features 11 restaurants and 10 bars including the disco.
Occidental at Xcaret Destination also allows guests to participate in excursions to the Mayan ruins and the archaeological sites of Chicen Itza. This magnificent resort features the Occidental Unlimited Xcaret Xperience (UXX) package specially designed for its guests. These packages offers unlimited access to the Xcaret park during the stay ($). Guests with reservations for the UXX package will enjoy over 40 exhibits and attractions at the world renowned eco-archaeological Xcaret Park.
Enhance your stay with the Unlimited Xcaret Xperience upon arrival at the resort and pay a special price for Adults & Children as well at the check in.
D'Oriental, La Hacienda, Steak House, El Pescador and Los Olivos restaurants require prior reservation, are subject to availability, and restrictions apply.

Formerly Occidental Grand Xcaret All Inclusive Resort

Before April 2019 Occidental at Xcaret Destination - All Inclusive was known as Occidental Grand Xcaret All Inclusive Resort

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Rooms List

Deluxe Room - enter dates to see room photos

Surrounded by beautiful gardens the deluxe rooms are spacious and offer a terrace or balcony. Rooms include a King Size bed or Two Double beds, air conditioning, ceiling fan, flat screen TV with satellite service, telephone, coffee maker, alarm clock, in-room minibar, safe-deposit box, iron and ironing board, hair dryer and bathroom with shower. Maximum occupancy: 4 people (2 adults + 2 children or 3 adults + 1 child).

Deluxe Concierge - enter dates to see room photos

Amenities include: - Exclusive concierge service. - Platter of fruit upon arrival. - Bottle of house wine on your arrival. - Premium bath amenities, bathrobes and slippers.

Junior Suite - enter dates to see room photos

This Junior suite include a King Size bed or Two Double beds, air conditioning, ceiling fan, flat screen TV with satellite service, telephone, coffee maker, alarm clock, in-room minibar, safe-deposit box, iron and ironing board, hair dryer and bathroom with shower. Rooms also have a large living area with a Sofa and a balcony or terrace ideal for guests to relax while enjoying the views of the resort’s tropical gardens. Please note: These rooms are located on the corners of buildings, there are no connecting rooms in this category. Includes 1 bottle of sparkling wine in the room, strawberries with chocolate and a continental breakfast in bed one (1) morning during the stay (Reservations must be made in advance with the concierge

Royal Level Suite - enter dates to see room photos

The Royal Level Suite offers personalized service and upgraded amenities. This room category have been designed for you to enjoy a premium service. It features a large dining room, living room and large balcony or terrace. Rooms include a King Size bed or Two Double beds Amenities: Private bathroom with shower and hot tub, Air conditioning with individual control, ceiling fan, 2 flat screen TV, DVD player, Telephone, Electronic safety deposit box, iron and ironing board, Plush bathrobes & slippers, Hair dryer, VIP Bath amenities, Minibar replenished daily with water, soda and beer, Coffee Machine, Radio alarm clock. Max. Occupancy: 4 people (2 adults + 2 children or 3 adults + 1 child).

Royal Level Luxury - enter dates to see room photos

The 8 magnificent Royal Level Luxury rooms, covering 431 ft2, stand out due to their Royal Level exclusivity, featuring a range of unique services, such as high-end toiletries, a full bathroom with hot tub, a minibar restocked daily, preferential check-in, private lounge, exclusive restaurant with à la carte service, private swimming pool area, and solarium with waiter service. Spacious and elegantly decorated, all these rooms have 2 comfortable double beds and a balcony or terrace with stunning views of the resort’s tropical gardens.

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Facilities of Occidental at Xcaret Destination - All Inclusive

General
Free parking, On-site parking, Parking, WiFi everywhere

Activities
Billiards, Darts, Mini golf, Snorkelling, Table tennis, Tennis court

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Restaurant, Room service, Snack bar, Special diet menus (on request)

Pools and wellness
Beachfront, Fitness centre, Massage, Outdoor pool, Outdoor pool (all year), Private beach area, Sauna, Spa and wellness centre

Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire

Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Lockers, Luggage storage, Safety deposit box, Tour desk

Common areas
Games room, Garden, Shared lounge/TV area, Sun terrace, Terrace

Entertainment and children services
Babysitting/child services, Children's playground, Entertainment staff, Evening entertainment, Kids' club, Nightclub/DJ

Cleaning services
Daily maid service, Laundry

Business facilities
Business centre

Shops
Barber/beauty shop, Mini-market on site

Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms

Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Bath, Bathrobe, Bathroom, Cable Channels, Clothes rack, Coffee machine, Desk, Dining area, Dining table, Fan, Flat-screen TV, Free toiletries, Hairdryer, Hot Tub, Interconnected room(s) available, Iron, Ironing Facilities, Minibar, Outdoor furniture, Safety Deposit Box, Shower, Slippers, Spa Bath, Tea/Coffee Maker, Telephone, Tile/Marble floor, Toilet, Towels, Upper floors accessible by lift, Upper floors accessible by stairs only, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet

Last updated: 10 Jan 2025 - Update now

Hotel Policies

Check-In
15:00:00- hours

Check-Out
-11:00:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Please note that guests booking 11 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation.
Please note long pants are obligatory at all specialty restaurants. Shorts, sleeveless shirts and beach sandals are not allowed.
The bars and restaurants serve both national and international drinks. If you would like a particular brand, it might be available at an extra charge.
24 Hour All Inclusive
Please note that children from 0 to 1 years old can stay for free. Children from 2 to 11 years old can stay for a fee of 25% of the double rate per room per night.
The name on the credit card used for the booking should correspond to the guest staying at the property.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Traveller reviews

8.2

Very good

1279 verified reviews

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Nikita

“Superb”

9.0

06 Jan 2025

Location near XCARET park - 3 min by foot or small boat. Amazing territory - natural park with iguanas, monkeys and deers. Good food.

Ricardo

“Amazing nature!”

8.0

01 Jan 2025

The surrounding nature was spectacular. Lots of animals that can be seen. Even though the hotel was full, the pools didn't feel busy.

Lorna

“Exceptional location. Amazing wildlife. Wonderful staff.”

10.0

12 Oct 2024

Loved the location. Wildlife. Staff were so lovely. Choice of pools, cove, rock pool. Beautiful walks. Buggy instead of walking when hot. Felt very safe and looked after.

Ian

“Fun. Xcaret Park is enjoyable. Occidental is mid market.”

8.0

03 Oct 2024

The local animals and the variety of restaurants to choose from. But the restaurants were not as good as expected. Pacos tacos was great! The rest were mid.

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Resort Occidental at Xcaret Destination - All Inclusive (formerly Occidental Grand Xcaret & Royal Club - All Inclusive)

Carretera Federal Chetumal- Puerto Juarez Km 282, 307, Playa del Carmen, 77710 (show map)

Resort Overview

Formerly Occidental Grand Xcaret All Inclusive Resort

Lock in a great price now and relax with our Price Guardian working for you

Rooms List

Deluxe Room - enter dates to see room photos

Deluxe Concierge - enter dates to see room photos

Junior Suite - enter dates to see room photos

Royal Level Suite - enter dates to see room photos

Royal Level Luxury - enter dates to see room photos

Map

Setup a Price Alert for Occidental at Xcaret Destination - All Inclusive

Facilities of Occidental at Xcaret Destination - All Inclusive

Hotel Policies

Traveller reviews

Hotel Ratings (Click to select a rating)

“Superb”

“Amazing nature!”

“Exceptional location. Amazing wildlife. Wonderful staff.”

“Fun. Xcaret Park is enjoyable. Occidental is mid market.”

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