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Ave. Xaman Ha Lote Hotelero no. 2 Fracc. Playacar, Playa del Carmen, 77710 (show map)
Resort Overview
Formerly Iberostar Quetzal
Before September 2024 Iberostar Waves Quetzal was known as Iberostar Quetzal
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Iberostar Waves Quetzal
Each day we'll check prices and send you an email for your selected dates at Iberostar Waves Quetzal. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Iberostar Waves Quetzal
General
Free parking, On-site parking, Parking, WiFi everywhere
Activities
Diving, Snorkelling, Tennis court, Water sport facilities (on site), Windsurfing
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant
Pools and wellness
Beachfront, Fitness centre, Hot tub, Outdoor pool, Sauna, Spa and wellness centre
Front-desk/reception area services
24-hour front desk, Concierge service, Safety deposit box
Common areas
Garden
Entertainment and children services
Babysitting/child services, Evening entertainment, Kids' club
Cleaning services
Daily maid service
Business facilities
Meeting/banquet facilities
Miscellaneous
Air conditioning, Family rooms, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Balcony, Bathroom, Clothes rack, Coffee machine, Desk, Fan, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Iron, Ironing Facilities, Linen, Minibar, Pool view, Sea view, Seating Area, Shower, Sofa, Telephone, Towels, TV, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Last updated: 20 Dec 2024 - Update now
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
The reservation charge will appear on the credit card statement in the name of: Hotelera Playamar, S.A. of C.V. For more information about the charge for this reservation, please contact the hotel. The name of the holder of the credit card used to pay must match the name of one of the guests listed on the reservation. The same credit card and government-issued ID must be presented upon check-in. Payments are not accepted at the hotel. Reservations that have not been paid for will be canceled before arrival. If an invoice is requested, it will be issued by Hotelera Playamar, S.A. de C.V., based in Mexico.An environmental fee of 32.57 mxn per night per room must be paid upon check-in.The type of bed selected is subject to availability at the hotel. The property does not accept reservations of 10 rooms or more. All bookings of 10 or more rooms will be considered a group and are subject to group terms and conditions.Guests are required to show a valid ID and credit card upon check-in at the hotel. All special requests are subject to availability and may incur additional costs. It is essential that the primary reservation holder be 18 years or older at the time of check-in at the hotel.Please inform the hotel of your expected arrival time in advance, using the special requests box when making your reservation or by contacting the hotel directly. Contact details appear on the booking confirmation.Children policy:
From 0 - 2.99 years: Baby
From 3 - 12.99 years: Child paying child rate
From 13 years old: Adult Rate
Child Rates are available in the hotel reservations department.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews
Hotels Nearby
Wyndham Garden Playa del Carmen
Distance : 2.2 KM
3B Wellness Hotel & Hostel
Distance : 2.66 KM
Roberto
Distance : 2.95 KM
Che Playa Hostel & Bar Adults Only
Distance : 3.11 KM
Ahava Hotel
Distance : 3.47 KM
Hotel Plaza Playa
Distance : 3.9 KM
Unic Design Hotel - 5th Avenue
Distance : 3.98 KM
Apartment & Studio 28
Distance : 4.13 KM