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Carretera Cancun Tulum Km 62, Playa del Carmen, 77710 (show map)
Resort Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Nature View Suite Zen ExperienceSetup a Price Alert for Grand Velas Riviera Maya - All Inclusive
Each day we'll check prices and send you an email for your selected dates at Grand Velas Riviera Maya - All Inclusive. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Grand Velas Riviera Maya - All Inclusive
General
Free parking, On-site parking, Parking
Activities
Billiards, Cycling, Golf course (within 3 km), Hiking, Mini golf, Table tennis, Water sport facilities (on site)
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Grocery deliveries, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Beachfront, Fitness centre, Massage, Outdoor pool, Outdoor pool (all year), Private beach area, Sauna, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Luggage storage, Safety deposit box, Tour desk, Valet parking
Common areas
Chapel/shrine, Games room, Garden, Sun terrace, Terrace
Entertainment and children services
Babysitting/child services, Children's playground, Entertainment staff, Evening entertainment, Karaoke, Kids' club, Nightclub/DJ
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Shops
Barber/beauty shop
Miscellaneous
Air conditioning, Allergy-free room, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms, Soundproof rooms
Room facilities [ These may vary room to room ]
Additional bathroom, Air Conditioning, Alarm clock, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Cable Channels, Children's high chair, Clothes rack, Coffee machine, Desk, Dining table, Entire unit located on ground floor, Entire unit wheelchair accessible, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Interconnected room(s) available, Internet Facilities, Iron, Ironing Facilities, Laptop safe, Minibar, Outdoor dining area, Pool view, Radio, Safety Deposit Box, Satellite Channels, Sea view, Seating Area, Shower, Slippers, Sofa, Spa Bath, Telephone, Terrace, Tile/Marble floor, Toilet, Towels, Towels/Sheets (extra fee), Tumble dryer , TV, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Last updated: 15 Jan 2025 - Update now
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Restaurants:
PIAF Frech Cuisine & COCINA DE AUTOR Creative, evolutionary cuisine for ages 12 and over in selected seatings.
BISTRO International cuisine for ages 16 and over.
Please note that reservations and dress code are required for Gourmet Restaurants: no shorts, sleeveless t-shirts, trainers or sandal. All restaurants and inside bars require appropriate attire for admittance and no bare feet or wet clothing.
Please note that some rooms are located about 1 km from the beach.There is an additional nightly charge to guarantee connecting rooms.
Payment has to be made directly at the property upon arrival.
Connecting rooms are subject to availability.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews
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Hotels Nearby
Rodina
Distance : 6.16 KM
"Vainilla B&B" - Stylish Comfort in Playa del Carmen
Distance : 6.58 KM
Hotel Bosque Caribe, 5th Av. zone
Distance : 6.93 KM
In Fashion Hotel & Spa
Distance : 7.35 KM
Wabi Hostel
Distance : 7.61 KM
Che Playa Hostel & Bar Adults Only
Distance : 7.73 KM
Tres Mundos Hostel
Distance : 7.74 KM
Hotel Colonial Playa del Carmen
Distance : 7.87 KM
