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RESIDENCIAL El Cielo, Retorno Serena, punta allen 301 A, Playa del Carmen, 77727 (show map)
Apartment Overview
Formerly El Cielo
Before June 2019 El Cielo by Casago was known as El Cielo
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for El Cielo by Casago
Each day we'll check prices and send you an email for your selected dates at El Cielo by Casago. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of El Cielo by Casago
General
Free parking, On-site parking, Parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Pools and wellness
Outdoor pool, Outdoor pool (all year)
Transportation
Airport shuttle, Airport shuttle (surcharge), Shuttle service (surcharge)
Front-desk/reception area services
Safety deposit box
Common areas
Garden, Terrace
Cleaning services
Dry cleaning, Laundry
Miscellaneous
Air conditioning, Designated smoking area, Family rooms, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Additional Toilet, Air Conditioning, Balcony, Barbecue, Bath or Shower, Bathroom, Coffee machine, Dining area, Dining table, Dressing Room, Entire unit wheelchair accessible, Fan, Flat-screen TV, Garden view, Hairdryer, Kitchen, Kitchenette, Kitchenware, Landmark view, Linen, Microwave, Mosquito net, Outdoor dining area, Outdoor furniture, Oven, Pool view, Private entrance, Private flat in building, Refrigerator, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Sofa, Stovetop, Tea/Coffee Maker, Terrace, Tile/Marble floor, Toilet, Towels, Tumble dryer , TV, Upper floors accessible by lift, View, Wardrobe/Closet, Washing Machine
Last updated: 20 Dec 2024 - Update now
Hotel Policies
Check-In
16:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note, that electricity fee is not included in the monthly rate. Set price per kWh: $3.20 pesos.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
This property will not accommodate hen, stag or similar parties.
Traveller reviews
Hotels Nearby
Fairmont Mayakoba Riviera Maya - All Inclusive
Distance : 2.57 KM
Suites Cielo y Mar
Distance : 3.61 KM
Ocean Zen Suites on 5th Avenue - Adults Only
Distance : 3.95 KM
Hotel 52 Playa del Carmen
Distance : 4.42 KM
AKBAL Playa - Beach Zone
Distance : 4.59 KM
WINDAY HOTEL - Cerca 5a Avenida
Distance : 4.65 KM
Condo Mar Arena
Distance : 4.76 KM
SILVERSANDS Hotel Boutique - 5Th Ave
Distance : 4.78 KM