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Carretera Federal Cancun - Playa del Carmen Km 298, Playa del Carmen, 77710 (show map)
Resort Overview
Formerly Andaz Mayakoba All Inclusive Package
Before February 2024 Andaz Mayakoba All Inclusive was known as Andaz Mayakoba All Inclusive Package

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Andaz Mayakoba All Inclusive
Each day we'll check prices and send you an email for your selected dates at Andaz Mayakoba All Inclusive. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Andaz Mayakoba All Inclusive
General
Free parking, On-site parking, Parking, Pets allowed, Private parking
Activities
Canoeing, Cycling, Diving, Fishing, Golf course (within 3 km), Snorkelling, Tennis court, Windsurfing
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, BBQ facilities, Breakfast in the room, Restaurant, Room service, Special diet menus (on request)
Pools and wellness
Beachfront, Fitness centre, Massage, Outdoor pool, Outdoor pool (all year), Private beach area, Sauna, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Luggage storage, Private check-in/check-out, Valet parking
Common areas
Chapel/shrine, Garden, Sun terrace, Terrace
Entertainment and children services
Babysitting/child services, Entertainment staff, Evening entertainment, Kids' club
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry
Business facilities
Fax/photocopying, Meeting/banquet facilities
Shops
Mini-market on site
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Balcony, Bathrobe, Bathroom, Cable Channels, Clothes rack, Coffee machine, Desk, Dining area, Dining table, Electric kettle, Entire unit located on ground floor, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Iron, Ironing Facilities, Lake view, Laptop safe, Linen, Minibar, Pay-per-view Channels, Pool view, Private Pool, Riverview, Safety Deposit Box, Satellite Channels, Sea view, Seating Area, Shower, Slippers, Sofa, Soundproofing, Tea/Coffee Maker, Telephone, Terrace, Tile/Marble floor, Toilet, Towels, Towels/Sheets (extra fee), Tumble dryer , TV, Upper floors accessible by stairs only, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
Untill hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Traveller reviews

“Superb”
31 May 2024
It was super clean. Exceptional service everywhere throughout the resort. The food was amazing. Very family and couples friendly. The private transport via resort was well worth the money.

“Beautiful scenes at a cost…”
03 May 2024
The location is great, the restaurants were good, but considering the size of the hotel not much variation in the lunch and dinner menus.