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Avenida de las Américas, s/n, Playa de las Americas, 38660 (show map)
Hotel Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Twin RoomSetup a Price Alert for Hotel Cleopatra Palace
Each day we'll check prices and send you an email for your selected dates at Hotel Cleopatra Palace. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hotel Cleopatra Palace
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Activities
Billiards, Golf course (within 3 km), Tennis court
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Restaurant, Room service, Snack bar
Pools and wellness
Beachfront, Hot tub, Massage, Outdoor pool, Outdoor pool (all year), Solarium, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Luggage storage, Safety deposit box, Tour desk
Common areas
Sun terrace
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry
Business facilities
Business centre, Meeting/banquet facilities
Miscellaneous
Air conditioning, Family rooms, Lift, Non-smoking rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath, Bathroom, Desk, Electric kettle, Flat-screen TV, Free toiletries, Hairdryer, Linen, Minibar, Mountain view, Pool view, Private Pool, Radio, Safety Deposit Box, Satellite Channels, Sea view, Shower, Telephone, Terrace, Tile/Marble floor, Towels, TV, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
From 14:00:00 hours
Check-Out
Untill 12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
The total amount of the stay will be charged at check-in.The published Half Board rates for stays on the 24th December include a mandatory fee for the gala dinner held on that evening.The published rates for stays on the 31st December include a mandatory fee for the gala dinner held on that evening.Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advanceINDIVIDUAL RESERVATION UP TO 9 ROOMS: The hotel reserves the right to reject or apply Special conditions and additional supplements to all those reservations consisting of 9 or more rooms, directly contacting the final Guest or through the Provider. Additionally, if the hotel detects that different Reservations represent a Group, due to common characteristics and a similarity between them, the aforementioned restrictions may also be applied. If the Guest or the Provider does not accept the conditions of the hotel, it may reject the reservations.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Traveller reviews
Vitaliya “I love this hotel!”
05 Apr 2025
I recently returned to this hotel and it was just as wonderful as I remembered. The location is absolutely perfect, close to everything you need. The food is consistently delicious, and the staff go above and beyond to make you feel welcome—especially Cesar, who was incredibly friendly and helpful throughout my stay. I’m already looking forward to coming back again!
Patrycja “Superb”
31 Mar 2025
Amazing hotel in a great location! Highly recommend. The only thing I would mention is that the music around the pool could be louder. You could barely hear anything, even though there were speakers all around. A bit more volume would create a nicer vibe—it sometimes felt awkward with how quiet it was. Also, the bed wasn’t the most comfortable. Other than these two points, our stay was fantastic! Great hotel, delicious breakfast, and super friendly staff.
Elaine “Amazing hotel would definitely return”
29 Mar 2025
A beautiful hotel with amazing staff. The breakfast was fabulous everything you could think of was available. Only downside was the noisy piano player every morning which was a bit much.
Nancy “Enjoyable as usual”
29 Mar 2025
We have stayed at this hotel many times and enjoyed it very much that’s why we keep going back. Great location
Zsuzsa “Superb”
23 Mar 2025
Great location, super helpful staff, amazing breakfast, nice pool facilities.
Mary “Overall a great holiday - breakfast and location saved the day.”
20 Mar 2025
Breakfast was excellent and location was FABULOUS! Staff were lovely.
Alexandra “Good”
18 Mar 2025
The pool was great and the beach access was excellent. Staff were extremely friendly and helpful in the entire facility.
elizabeth “Superb”
17 Mar 2025
The location was excellent hotel was tired but comfortable, staff were very attentative,
Taylor “Lovely staff but dated hotel”
11 Mar 2025
The location is very good right on the beach and central to las americas and christisnos. Staff very attentive and always friendly.
Ursula “Superb”
11 Mar 2025
It was so central great facilities pool cafe ice-cream etc. By the pool. It seemed peaceful but was very busy.
